CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 CADILLAC DEVILLE
    - PINE RIDGE, SD

    I WAS ACCELERATING ONTO MAIN HI-WAY WHEN STEERING WHEEL LOCKED UP AND COULD NOT TURN STEERING WHEEL AND WAS ALMOST HIT BY A MOTOR HOME AS MY CAR WENT STRAIGHT ACROSS HI WAY INSTEAD OF TURNING WHICH I WAS TRYING TO DO. TOOK A FEW TRIES TO GET VEHICLE SAFELY OFF ROAD AS STEERING WHEEL COULD NOT BE TURNED.CALLED MY SON WHO BROUGHT TOOLS TO TAKE STEERING COLUMN APART.WHEN I INSPECTED THE CAUSE, THE STEERING WHEEL LOCK BUTTON WOULD NOT DISENGAGE SO HAD TO REMOVE STEERING WHEEL LOCK BUTTON FROM STEERING COLUMN. SINCE THEN THE VEHICLE HAS NO STEERING WHEEL LOCK SO CAR CAN BE SHIFTED WITHOUT PRESSING THE BRAKE AT THE SAME TIME BUT BY SIMPLY MOVING THE GEAR SHIFT LEVER WHEN KEY IS IN RUN OR ACCESSORY POSITION! *TR

    Source: NHTSA WEB SITE
  • 2003 CADILLAC ESCALADE
    - ESPANOLA, NM

    ELECTRONIC STABILITY CONTROL PROBLEM ON THE 2003 CADILLAC ESCALADE TRACTION CONTROL LIGHT COMES ON, ABS LIGHT COMES ON, SERVICE STABILITY CONTROL ALARM COMES ON. WHEN IT IS NOT ONE ALARM OR THE OTHER IT IS ALL. REPLACED HUBS, SHOCKS, SENSORS, COMPRESSOR SEVERAL TIMES, WORKED ON SYSTEM GROUNDS FOR ELECTRICAL, ETC. PROBLEM SOMETIME WILL GO AWAY FOR A FEW THOUSAND MILES THEN RETURNS. CADILLAC MECHANICS STUMPED.STARTED WHEN VEHICLE HAD ALMOST 80,000 MILES NOW HAS 146,000 AND IT IS CONSTANT PROBLEM AND LARGE AMOUNTS OF MONEY. SEEMS PROBLEM CANNOT BE FIXED AND I DO NOT WANT TO SPEND MORE MONEY ON IT..... *TR

    Source: NHTSA WEB SITE
  • 2004 CADILLAC DEVILLE
    - SOUTH BEND, IN

    TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE POWER SEAT MOVED FORWARD INDEPENDENTLY. THE DEALER REPLACED THE TWO POWER SEAT FUSES. THE SAME DAY, AFTER THE REPAIR WAS PERFORMED, A BURNING ODOR AND SMOKE EMITTED INSIDE OF THE VEHICLE DUE TO AN ELECTRICAL SHORT CIRCUIT WITHIN THE POWER SEAT. THE DEALER THEN REMOVED THE BREAKER. THERE WERE NO FLAMES PRESENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 CADILLAC CTS
    - NORWOOD , PA

    I WAS DRIVING IN A PARKING GARAGE SO MY SPEED WAS ABOUT 5-10MPH WHEN THE WHOLE SYSTEM SHUT DOWN. THE CAR STOPPED MOVING AND ALL OF THE SYSTEM WARNINGS POPPED OFF (ABS, STABILTRACK,ENGINE). THE CAR WOULD NOT TURN BACK ON. I HAD IT TOWED TO THE SHOP WHERE I WAS TOLD THAT IT WAS AN ELECTRICAL PROBLEM. THE PCM WAS REPLACED AND I WAS TOLD THAT THE PROBLEM WAS FIXED. COST WAS APPROX $200. AFTER THE ORIGINAL SYSTEM SHUT DOWN, I WAS DRIVING ON AN EXIT RAMP TO THE INTERSTATE WHEN ONCE AGAIN THE WHOLE SYSTEM SHUT DOWN. ALL OF THE SYSTEM WARNINGS POPPED UP AND THE CAR WOULD NOT TURN BACK ON. THE CAR WAS TOWED ONCE AGAIN TO THE DEALERSHIP WHERE I WAS TOLD THAT IT WASN'T THE PCM AND THAT THEY WOULD HAVE TO CHARGE ME $265.00 TO INVESTIGATE THE PROBLEM. THE PROBLEM WAS SAID TO BE THE ELECTRICAL WIRING ON THE DRIVERS SIDE FROM THE FRONT OF THE CAR TO THE BACK OF THE CAR. IT WAS FIXED FOR APPROX $800.00. EACH OF THE SYSTEM SHUT DOWNS HAPPENED WITHIN 6 MONTHS OF EACH OTHER WHILE OPERATING THE VEHICLE. THIS IS VERY DANGEROUS AND MAKES ME FEEL VERY UNSAFE ABOUT OPERATING THE VEHICLE. THIS NEEDS TO BE INVESTIGATED FOR THE SAFETY OF DRIVERS. *TR

    Source: NHTSA WEB SITE
  • 1988 CADILLAC ELDORADO
    - PASADENA, CA

    FROM A COMPLETE STOP THE CAR SUDDENLY ACCELERATED AS IF I HAD FLOORED THE GAS PEDAL. I BRAKED HARD AND BROUGHT THE CAR TO A STOP, THE ENGINE STILL RACING. I TURNED OFF THE ENGINE, WAITED A WHILE AND RESTARTED THE CAR. NORMAL OPERATION. I WAS TOO FAR FOR A TOW, SO I DROVE ~50 MILES TO MY DAUGHTER'S HOUSE. THE CAR ACCELERATED TWICE MORE AT FREEWAY SPEEDS. HARD BRAKE, PULL TO THE SIDE, SHUT OFF ENGINE, RESTART, EVERYTHING NORMAL. THIS HAS HAPPENED 5 MORE TIMES, TWICE WITH WITNESSES TO SEE THAT I DID NOT MISTAKENLY HIT THE GAS PEDAL INSTEAD OF THE BRAKE. MORE STUFF REPLACED OVER THE NEXT THREE YEARS, BUT THE PROBLEM STILL OCCURS OCCASIONALLY. INDEPENDENT GM MECHANIC THINKS THAT THE COMPUTER DROPPING OUT AND RESTARTING AGAIN AT FULL-THROTTLE COULD CAUSE IT, AND THAT REPLACING THE COMPUTER WOULD NOT GUARANTEE A FIX. THE VEHICLE HAS ONLY 85,000 MILES ON IT NOW AND IS IN OTHERWISE FINE SHAPE AS FAR AS THE DRIVETRAIN IS CONCERNED. *TR

    Source: NHTSA WEB SITE
  • 2008 CADILLAC DTS
    - QUEENS, NY

    TL* THE CONTACT OWNS A 2008 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. THE CONSUMER WAS ADVISED TO CONTINUE TO DRIVE THE VEHICLE UNTIL THE ENGINE SHUT OFF AND HAVE IT TOWED INTO THE DEALER. THE CONSUMER FELT THIS WAS DANGEROUS AND DECLINED. THE CONSUMER WOULD LIKE TO BE ADVISED OF POSSIBLE OTHER OPTIONS TO RESOLVE THE MALFUNCTION. UPDATED 09/12/2017*JS

    Source: CONSUMER LETTER
  • 2007 CADILLAC DTS
    - MEMPHIS, TN

    I WAS TURNING INTO THE SHOPPING CENTER WHEN MY DRIVERS SIDE SUSPENSION BROKE. I WENT CAREENING THOUGH THE PARKING LOT HITTING A PARKED CAR BEFORE FINALLY STOPPING WHEN I COLLIDED WITH A PILLAR AT THE MALL.I BUMPED MY NOSE ON THE STEERING WHEEL BUT THE AIR BAGS DID NOT IMPLODE BUT MY CAR IS TOTALED. *TR

    Source: NHTSA WEB SITE
  • 1995 CADILLAC ELDORADO
    - LONG BEACH, CA

    AFTER ROUTINE OIL CHANGE, A RAW GASOLINE SMELL WAS DETECTED, INVESTIGATION WITH IGNITION ON, GASOLINE WAS SPRAYING FROM FUEL LINE. *TR

    Source: NHTSA WEB SITE
  • 2007 CADILLAC CTS
    - INEZ, KY

    TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED AND THE SERVICE THEFT SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CONTROL MODULE NEEDED TO BE REPLACED. THE MODULE WAS REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND IT WAS DETERMINED THAT THE IGNITION FAILED. THE CONTACT WAS INFORMED BY THE DEALER THAT THEIR VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 CADILLAC CTS
    - ROME, GA

    I WAS NUMBER 6 OF PERSONS TO HAVE A SEVERE ROLLOVER WRECK IN THE SAME SPOT. IN A CURVE, MY RIGHT FRONT TIRE CAUGHT T THE LIP OF A 3 FOOT DEEP CONCRETE CULVERT IN A DRIVEWAY. IT WAS 9 INCHES FROM THE ROAD EDGE. IT FLIPPED OVER FRONT TO ON ROOF. I WAS TRAPPED IN CAR.MY FRONT AIRBAG PARTIALLY OPENED BUT NOT ENOUGH TO KEEP MY FACE AND CHEST AREA FROM HITTING AND BREAKING THE STEERING WHEEL. NO OTHER OF 7 AIRBAGS DEPLOYED AT ALL. EVERY WINDOW, INCLUDING SUNROOF WAS TOTALLY BROKEN OUT. BOTH FRONT SEATS WERE CRUSHED INTO THE FLOOR AND TOO HOT TO TOUCH.. SINCE IT OCCURRED IN THE COUNTRY, I WAS SAVED BY THE NEIGHBORS CALLING FOR HELP.ONSTAR FAILED TO NOTIFY ANYONE AND THE FIRE/EMT MAN SAID CAR WAS 5 MINUTES AWAY FROM GOING UP IN FLAMES. MY IMPLANTS WERE BOTH RUPTURED BY HITTING STEERING WHEEL AND FACE CUT UP AND BRUISED BY GLASS AND LACK OF FULL EMPLOYMENT BY DRIVER AIRBAG. I HAVE PHOTOS SHOWING CAR AND AIRBAG. THE AIRBAG WAS PRISTINE CLEAN WITH 2 LARGE TORN HOLES. NO SMOKE OR DUST OFF ANY TYPE. I STILL HAVEN'T DRIVEN IN 21/2 YEARS. PLEASE GIVE ME YOUR OPINION. THANK YOU. *TR

    Source: NHTSA WEB SITE