CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1999 CADILLAC DEVILLE
    - MANHASSET HILLS, NY

    TL* THE CONTACT OWNS A 1999 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT RETRIEVED CODES FROM THE ON BOARD COMPUTER: PASS KEY OPEN/SHORTER PELLET, PASS KEY WRONG AND FUEL SENSOR FEEDBACK SHORTED HIGH. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 CADILLAC CTS
    - PINEY FLATS , TN

    TL* THE CONTACT OWNS A 2005 CADILLAC CTS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP DISCHARGED INTO THE ENGINE, WHICH CAUSED THE OIL AND ENGINE BEARINGS TO SEIZE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V394000 (ELECTRICAL SYSTEM), AND 14V542000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 CADILLAC SRX
    - SUGAR LAND, TX

    PASSENGER HEADLIGHT WORKING SOMETIMES AND SOMETIMES NOT. BROUGHT INTO DEALER AND THEY REPLACED BULBS. AFTER A FEW DAYS AFTER GETTING VEHICLE BACK NOTICED HEADLIGHTS ONLY WORKED SOME OF THE TIME. BROUGHT BACK TO THE DEALER AND HE SAID THE WHOLE HEADLIGHT ASSEMBLY NEEDS TO BE REPLACED. SUGGESTED LOOKING ONLINE TO SEE IF OTHERS EXPERIENCED SAME PROBLEM WHICH LED ME TO THIS SITE. COST TO REPLACE IS $1600 AND IS ONLY GUARANTEED FOR 12,000 MILES OR 12 MONTHS. *TR

    Source: NHTSA WEB SITE
  • 2009 CADILLAC CTS
    - DUNNELLON, FL

    WHILE DRIVING ON THE INTERSTATE, DURING A VIOLENT RAIN STORM, MY CARS CHECK ENGINE LIGHT WENT ON AND THE DIC MESSAGE "REDUCED ENGINE POWER MESSAGE CAME ON" WHICH IMMEDIATELY LIMITED THE TO APPROX. 2500 RPM. THIS ACTION CREATED A TOTALLY UNSAFE DRIVING SITUATION. THE REDUCED POWER SLOWED THE CAR IMMEDIATELY, IN HEAVY TRAFFIC, IN A HEAVY RAIN STORM , WITH LOW VISIBILITY. LUCKY FOR MYSELF AND MY WIFE, I WAS ABLE TO AVOID CREATING A SERIES OF COLLISIONS AND TRAVERSED ACROSS THREE LANES OF TRAFFIC TO THE SIDE OF THE ROAD. BY IMMEDIATELY REDUCING THE ENGINE POWER CREATED A VERY DANGEROUS SCENARIO THAT SHOULD NEVER, UNDER ANY CIRCUMSTANCE BE CREATED. *TR

    Source: NHTSA WEB SITE
  • 2005 CADILLAC SRX
    - KERNERSVILLE, NC

    AT APPROX. 121,000 MILES, WENT TO START MY CAR, WHEN STARTED THERE WAS AN AWFUL KNOCKING NOISE UNDER THE HOOD, THE ENTIRE CAR WAS SHAKING, AND MISFIRING. AFTER TAKING TO THE DEALER, I WAS TOLD THE TIMING CHAIN NEEDED REPLACED. OVER $2000 TO DO THIS, DURING HAVING THE TIMING CHAIN REPLACED I WAS TOLD THAT THE TIMING CHAIN GEARS HAD BEEN PREVIOUSLY MARKED MEANING THE TIMING CHAIN ON MY VEHICLE HAD BEEN PREVIOUSLY CHANGED. I HAVE READ ABOUT SO MANY PEOPLE HAVING THE EXACT SAME ISSUE WITH TIMING CHAINS HAVING TO BE REPLACED AT VERY LOW MILEAGE. I BELIEVE WITH ALL THE COMPLAINTS AND CONCERNS OF THE TIMING CHAINS FAILING AT THIS RATE, THIS SHOULD HAVE BEEN A RECALL AND BEEN REPLACED UNDER CADILLACS EXPENSE. THIS IS JUST RIDICULOUS. I HAVE SEEN PREVIOUS NHTSA ITEM #'S REGARDING THE SAME THING! THERE ARE PLENTY OUT THERE. PREVIOUS COMPLAINTS: NHTSA ID # 10335816, 10512619, 10598962 ETC. THERE WAS A RECALL FROM GM ON TIMING CHAINS BUT ONLY INCLUDED MODELS 07 BULLETIN NO 11340A,REV B AND REV C. NHTSA REFERENCE- 10043857. I BELIEVE THIS RECALL SHOULD HAVE INCLUDED MODELS OLDER THAN 07 GOING BACK OF 04 AS SO MANY PEOPLE HAVE HAD THIS ISSUE! I BELIEVE GM SHOULD MADE RESPONSIBLE FOR REPLACING THESE ISSUE AND REIMBURSING FOR THE REPAIR COSTS. AS IF IT WAS IN 2007-2009 MODELS WHEN THEY REALIZED THE ISSUE IT IS MORE LIKELY TO HAVE BEEN IN OLDER MOLDERS AS WELL, AS THE ISSUE WAS NOT FIXED UNTIL AROUND 2010. MAKE GM RESPONSIBLE! *TR

    Source: NHTSA WEB SITE
  • 2000 CADILLAC DEVILLE
    - GRAND JUNCTION, TN

    TL* THE CONTACT OWNS A 2000 CADILLAC STS. WHILE DRIVING 65 MPH, THE ENGINE COOLING SYSTEM OVERHEATED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000. UPDATED 05/06/16*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 CADILLAC CTS
    - MARGATE, FL

    ON 4/02/2015 I WAS DRIVING MY VEHICLE WHEN SUDDENLY I HEARD A EXPLOSION TYPE SOUND AND IT WOULD NOT MOVE. I WAS DOING APPROXIMATELY 30 TO 35 MPH. I PULLED TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE WHEN I SAW OIL COMING OUT FROM THE BACK OF THE CAR I CALLED AAA AND THEY TOWED ME TO MY HOME WERE I DID RESEARCH AND FOUND THAT CADILLAC CTS FROM 2005-2007 WERE HAVING PROBLEMS WITH THE REAR DIFFERENTIAL. SO I CONTACTED CADILLAC DIV. DIRECTLY AND WAS GIVEN A CASE # 71-1463000661 THEY CONTACTED CORAL CADILLAC DEALER AND THEY CAME PICKED UP MY CAR AND HAD IT INSPECTED THEY CONFIRMED THAT THE CAR HAS POWERTRAIN PROBLEMS BUT THE MECHANIC SAYS THAT THERE IS A POSSIBILITY THEY WILL NOT COVER THE FEES TO REPAIR IT DUE TO THE VIN # OF MY VEHICLE DOES NOT HAVE A RECALL FOR THAT ISSUE> AT THIS POINT I DO NOT UNDERSTAND MY CAR HAS EXPERIENCED EVERYTHING IN THE ORIGINAL RECALL FOR THAT MAKE, MODEL AND YEAR. PLEASE HELP..... *TR

    Source: NHTSA WEB SITE
  • 2008 CADILLAC DTS
    - BROKEN ARROW , OK

    TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 CADILLAC SRX
    - BLOOMFIELD HILLS, MI

    INTERMITTENT ATTEMPTS AT STARTING. START ATTEMPTS WITHOUT THE KEY BEING ACTUATATED. *TR

    Source: NHTSA WEB SITE
  • 2008 CADILLAC SRX
    - STREET, MD

    WHILE DRIVING ON OUR DRIVEWAY, (NO TREES, ROCKS, DEBRIS, ETC) THE CENTER PORTION OF THE MOONROOF IMPLODED INTO THE CAR. THE SHADE WAS PULLED TRAPPING MOST OF THE GLASS SHARDS FROM ENTERING THE VEHICLE. NOTHING COULD HAVE POSSIBLY HIT THE GLASS AND I WAS TRAVELING 5 MPH OR LESS, COMING TO A STOP AT THE END OF OUR DRIVEWAY. I HAVE READ MANY COMPLAINTS ONLINE OF THIS OCCURRING AND THINK IT IS A MANUFACTURER DEFECT AS THIS PORTION OF THE GLASS COVERS THE MOTORS/MECHANISM THAT CONTROLS THE MOONROOF. THE TEMPERATURES WERE NOT EXTREME AND THE CAR HAD NOT BEEN DRIVEN PRIOR TO THE INCIDENT. WE HAVE OWNED THE VEHICLE FOR ALMOST 3 YEARS AND ARE NOW CONCERNED ABOUT THE OTHER 2 GLASS ROOF PANELS BEING DEFECTIVE AS WELL. A VERY UNNERVING EXPERIENCE AND WE ARE JUST THANKFUL NO ONE WAS INJURED, BUT COULD SEE THE POTENTIAL FOR INJURY. *TR

    Source: NHTSA WEB SITE