CADILLAC Complaints

DRIVER STOPPED VEHICLE PREPARING TO PARK, PLACED IT IN "PARK" AND PROCEEDED TO TURN IGNITION INTO "OFF" POSITION. THE KEY WAS FIRMLY LOCKED IN THE "RUN" POSITION AND WOULD NOT TURN TO "OFF" OR ANY OTHER POSITION. AFTER TRYING TO TURN KEY FOR SEVERAL MINUTES, DRIVER CALLED GM/SEWELL - CADILLAC SERVICE DEPARTMENT FOR INSTRUCTION TO TURN THE VEHICLE OFF. THE SERVICE DEPARTMENT COULD NOT PROVIDE ANY SOLUTIONS THAT WORKED OVER THE PHONE. THE VEHICLE HAD TO BE SHUT OFF AT THE SERVICE DEPARTMENT. AFTER THE INITIAL INCIDENT THERE WERE A NUMBER OF OTHER INCIDENTS INCLUDING KEY HARD TO TURN IN IGNITION, NUMEROUS OCCASIONS OF POWER LOSS THROUGHOUT SYSTEMS IN VEHICLE. THE VEHICLE HAS BEEN TAKEN THE SEWELL CADILLAC MANY TIMES FOR THESE SAFETY ISSUES. A NUMBER OF CALLS HAVE BEEN MADE TO GM ALSO ABOUT THE VEHICLE AND ITS DEFECTIVE NATURE. I FIRMLY BELIEVE THAT THIS VEHICLE SHOULD BE INCLUDED IN THE IGNITION RECALLED VEHICLES.

2006 CADILLAC DTS. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE ISSUES. *SMD THE CONSUMER WAS INFORMED THERE WERE TWO PANS UNDER THE ENGINE THAT WERE LEAKING OIL AND THE GASKETS NEEDED TO BE REPLACED. ONLY THE SMALL PAN WAS REPLACED. TWO WEEKS AGO, THE CONSUMER NOTICED OIL SPOTS ON THE GARAGE FLOOR. THE DEALER INFORMED THE CONSUMER IT WOULD COST $3,000 TO REPAIR THE VEHICLE. *JB

RIGHT TURN SIGNAL FAILURE.. ALL OF MY RIGHT TURN SIGNAL MARKS GO OUT. FRONT, MIRROR, AND REAR. THE DEALER WHERE I TOOK THE MY VEHICLE TO SAID THAT THEY COULD NOT GET IT TO REPRODUCE THE PROBLEM. I WAS TOLD THAT IN THEIR DIAGNOSTIC THAT IT WAS SHOWING THE FRONT TURN SIGNAL FAILURE AND I HAD A PICTURE OF THE REAR TURN SIGNAL FAILURE. THEY TOLD ME I NEEDED TO VIDEO TAPE IT WHEN IT HAPPENS. WHILE I'M DRIVING??? I CONTACTED GM AND OPENED A CASE ON IT WHICH GOT THE DEALER TO TAKE IT IN. I GOT THE VEHICLE BACK AND IT STILL DID THE SAME THING. I CALLED GM BACK UP AND TOLD THEM IS WASN'T FIXED AND THEY TOLD ME THAT THE DISTRICT MANAGER SAID TO CLOSE THE CASE AND TO GO GET IT FIXED SOMEWHERE ELSE. AS OF 2/16 I AM STILL AWAITING TO GET THE VEHICLE FIXED. THE DISTRICT MANAGER OF GM TOLD THE DEALER NOT TO FIX IT. *TR

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

2004 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL REPAIRS AND REQUESTS REIMBURSEMENT ASSISTANCE. *SMD THE CONSUMER STATED THE IGNITION SWITCH WAS REPLACED PRIOR TO THE RECALL ANNOUNCEMENT. *JB

TL*THE CONTACT OWNS 2008 CADILLAC STS. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO RECOGNIZE THE KEY FOB. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50,000.

TL*THE CONTACT OWNS A 2004 CADILLAC DTS EQUIPPED WITH MICHELIN RADIAL X TIRES, AND TIRE SIZE 235/55/R17. THE CONTACT STATED THAT ALL THE TIRES WERE CRACKED SEVERELY WHICH CAUSED THE AIR TO LEAK OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 95,424 AND THE TIRE MILEAGE WAS UNKNOWN. NEITHER THE VIN NOR THE DOT NUMBER WAS AVAILABLE.

DRIVER HEADLIGHT STOP WORKING. WATER INSIDE THE HEAD LIGHT CAUSING THE BULB TO FAIL. DEALER WILL NOT COVER THE COST OF REPAIR. *TR

2011 CADILLAC SRX PARKED AND TURNED OFF. HOWEVER DUE TO FACT NO ALARM SOUNDS TO NOTIFY DRIVER THE CAR IS NOT IN PARK , CAR REMAINED IN DRIVE AND STARTED TO ROLL BACKWARDS WHILE ON A HILL ENDANGERING THE INDIVIDUALS EXITING THE VEHICLES. *TR

TL* THE CONTACT OWNED A 2006 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH DURING INCLEMENT WEATHER, THE CONTACT CRASHED THE VEHICLE INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SPINE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNKNOWN.