CADILLAC Complaints

RECEIVED NOTICE OF RECALL # 14405 IN SEPT 2014. GM SAYS THIS IS NOT A RECALL, PER CADILLAC CUST CENTER (800 458 8006). AS SUCH THEY HAVE NO INFORMATION ON SAID RECALL, NOR A TIMEFRAME OF WHEN OR IF SAID RECALL WILL BE PERFORMED. THEY HAVE SAID PARTS ARE NOT CURRENTLY AVAILABLE FOR REPAIR OF THIS SUPPOSED RECALL. THERE HAVE BEEN NO REPORTS OF INJURIES OR FATALITIES FROM THIS SUPPOSED PROBLEM, THEREFORE IT IS NOT A PRIORITY TO GM. THE ONLY REMEDY SUGGESTED BY CUST. ASSISTANCE IS TO PAY DEALER OUT OF POCKET TO REPLACE DEFECTIVE FUEL PUMP WITH AN IDENTICAL PART. THERE WOULD BE NO RECOVERY OF COST DUE TO SAME FAILURE PART BEING INSTALLED. VEHICLE OWNER CONCLUDES GM WILL NOT COMPLY WITH RECALL 14405, A KNOWN FIRE HAZARD TO THE VEHICLE AND OCCUPANTS. 10,005 VEHICLES ARE INCLUDED IN THIS RECALL. *TR

AROUND 3:30 P.M , I NOTICED MY CAR WAS JERKING VERY HARD , IT CHANGED GEARS HARD , I LOST POWER , IT WAS HARD TO PICK UP SPEED , AND WHEN I ARRIVED HOME 20 MINUTES LATER , IT STARTED SMOKING UNCONTROLLABLY. *TR

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL REMEDY WAS NOT EFFECTIVE. THE CONTACT STATED THAT THE IGNITION SWITCH WAS THE ISSUE, NOT THE KEY FOB OR KEY RING. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

I TURNED A CORNER, DROVE THROUGH SOME SAND ON THE ROAD AND BROKE TRACTION. AFTER THAT, THE TRACTION CONTROL SYSTEM LIGHTS CAME ON AND WITHIN SEVERAL SECONDS THE CHECK ENGINE LIGHT CAME ON. I HAD ONSTAR SERVICE RUN REMOTE DIAGNOSTICS AND THEY FOUND ABS FAILING AND A CYLINDER MISFIRE. THE CAR TOOK AN IMMEDIATE LOSS IN POWER AND STARTED TO SHAKE AT ALL POWER LEVELS. *TR

AFTER DRIVING THE CAR ON HIGHWAY WITH NO ISSUES CAR WILL STALL OUT APPROACHING LIGHTS,STOP SIGNS OR SLOWING DOWN OR LETTING OFF GAS PEDAL.HAS HAPPENED 8-9 TIMES IN LAST WEEK. NO WARNING LIGHTS OR IDLING ISSUES THAT WOULD WARN US OF THE ISSUE. CHANGED BATTERY,CRANKSHAFT SENSOR ,CLEANED THROTTLE BODY, FUEL FILTER ,AND CHANGED OIL. NO CODES SHOW UP ON MECHANICS DIAGNOSTIC METER.I HAVE TAKEN TO ONLINE CADILLAC FORUMS AND LEARNED THIS IS NOT AN UNCOMMON PROBLEM.VERY UNSETTLING WITH WIFE AND 4 CHILDREN IN VEHICLE. *TR

6 DISC CD CHANGER CONTINUES TO GET STUCK, AFTER ATTEMPTING AND FAILING TO GET CDS TO EJECT, I HAVE COME TO START MY CAR IN THE MORNING AND THEY HAD EJECTED THEMSELVES OVER NIGHT. OTHER TIMES A CONTINUOUS NOISE IF POWER TO RADIO WAS ON WOULD EMIT AS IF SYSTEM WAS TRYING TO EJECT CDS ON IT'S OWN BUT NOTHING WOULD EVER COME OUT. IN THE END, RESULTING TO EVEN IF POWER TO RADIO WAS OFF, CD PLAYER STILL WAS MAKING WEIRD SOUNDS EVEN IF KEY WAS NOT IN IGNITION. ALL NIGHT AND DAY THE CD PLAYER WOULD EMIT RANDOM NOISES THAT I BELIEVE MAY OF CAUSED MY BATTERY TO BE DESTROYED. AFTER A FEW JUMP STARTS, A NEW BATTERY WAS PURCHASED. ONCE THE NEW BATTERY WAS INSTALLED, THE CD DISC CHANGER HAS BECOME DORMANT AND MAKES NO SOUND OR ANY TYPE OF RESPONSE TO ANY CONTROL BUTTONS. IT WON'T EVEN GO TO THE CD SETTING OR SHOW ANY TYPE OF ERROR CODE ON THE DISPLAY PANEL/SCREEN. THE CAR ACTS AS IF A CD PLAYER NEVER EXISTED. NO SHOP WILL EVEN ATTEMPT TO TAKE A LOOK AT IT TO ASSESS THE ISSUE UNDER THE $100 MARK. AS OF THIS DATE AND TIME, ALL I GET TO DO IS LISTEN TO THE AM/FM RADIO AND AN OCCASIONAL CASSETTE TAPE IF I COME ACROSS ONE. VERY UPSET ABOUT THAT, CONSIDERING CADILLAC HAS OTHER BOSE COMPONENTS, THEY COULD OF SPLURGED ON A BETTER CD SYSTEM BECAUSE CADILLAC OWNERS HAVE TO REPLACE THE WHOLE CD SYSTEM WITH AFTER MARKET PRODUCTS AND LOSE THE CONTROL PANEL DISPLAY SCREENS OR KEEP THE CONTROL DISPLAY SCREEN/PANEL AND DEAL WITH ONLY BEING ABLE TO PLAY THE RADIO/CASSETTE PLAYER FOREVER.

EXHAUST MANIFOLD MISSING BOLTS, TRANSMISSION LINES LEAKING AT QUICK CONNECT CONNECTION, INTAKE MANIFOLD GASKET LEAKING, HEATER HOSE LEAKING AT CONNECTION. MOST OF THESE ITEMS ARE COMMON CONCERNS AMONGST OTHER OWNERS OF SAME ENGINE SIZE. NO RECALL ON MANIFOLD BOLTS? COMPLETE SAFETY HAZARD.

THE "SERVICE AIR BAG" DISPLAY APPEARED ON CONTROL PANEL DURING A RETURN TRIP FROM FLORIDA TO MASSACHUSETTS. I SEARCHED ON-LINE AND DISCOVERED THAT CADILLAC HAD A RECURRING PROBLEM WITH THIS ISSUE, AND HAD RECALLED SOME CTS MODELS FOR SAME. HOWEVER, THE STS MODEL HAS NOT BEEN RECALLED. I BROUGHT THE CAR IN FOR SERVICE THIS WEEK. THE PASSENGER SEAT MODULE FOR THE AIR BAG NEEDED REPLACEMENT IN ORDER TO CORRECT THE SERVICE AIR BAG ISSUE. THE TOTAL COST OF REPAIR INCLUDING PARTS, LABOR AND REPROGRAMMING WAS $844.95.

CAR WAS MAKING WHISTLING/HOWLING SOUND BETWEEN 30MPH-45MPH. THOUGHT POSSIBLY A BREAKING IN ISSUE, BUT CONTINUED AFTER 1200 MILES AND WAS MOST PREVALENT AT STATED MPH ABOVE. SHOP STATED BEARING ISSUE IN DRIVE SHAFT AND ENTIRE DRIVE SHAFT MUST BE REPLACED. CONCERN OVER EFFECT TO OTHER POWER TRAIN PARTS CONNECTED TO DEFECTIVE DRIVE SHAFT. COULD NOT BE DRIVEN UNTIL PARTS REPLACED. DEFINITIVELY, A SAFETY ISSUE. *JS

THERE IS NO CADILLAC DEALER IN SANTA ROSA, ALTHOUGH THERE USED TO BE. THE NEAREST ONE IS 50 MILES AWAY. I HAVE PHONED THEM RE. THIS RECALL BUT THEY DO NOT RETURN CALLS TO DO ANYTHING ABOUT IT. CAN I GO TO ANY GM DEALER TO HAVE IT DONE AS THERE IS ONE LOCALLY? *JS