CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2003 CADILLAC CTS- DAVIE, FL
TL*THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT ANY WARNING CAUSING THE CONTACT TO LOOSE CONTROL AND CRASHED INTO A HOUSE. THE AIR BAG DID NOT DEPLOY. THE VEHICLE WAS DEEMED DESTROYED AND WAS TOWED. THE CONTACT SUSTAINED STRAIN PELVIS BONE AND INJURIES TO THE WRIST, AND NOSE WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 CADILLAC ESCALADE- CUMMING, GA
TL*THE CONTACT OWNS A 2014 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 CADILLAC ESCALADE- GAINESVILLE, FL
TL*THE CONTACT OWNS A 2014 CADILLAC ESCALADE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V614000(ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC STS- REISTERTOWN, MD
TL* THE CONTACT OWNS A 2004 CADILLAC STS. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE FUEL PUMP MODULE ON THE VEHICLE; HOWEVER, THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE, BUT THE NOTICE STATED THAT THE FAILURE COULD CAUSE A FIRE. THE CONTACT STATED THAT THE MANUFACTURER WAS NOT SURE OF WHEN THE PART WOULD BE AVAILABLE. THE RECALL WAS LISTED AS 14405, BUT WAS NOT LISTED ON THE SAFERCAR.GOV WEBSITE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 CADILLAC ESCALADE- SANTA ANA, CA
MY VEHICLE WAS PARKED COMPLETELY OFF, WHEN AN ALARM TYPE OF SOUND STARTED RINGING. I LOOKED AT MY CAR AND I SEE SMOKE INSIDE BY THE DASH BOARD, I CALLED MY HUSBAND AND HE RUSHES OUTSIDE AND GRABBED A TOOL. HE OPENED UP THE HOOD AND ALOT MORE SMOKE CAME OUT, HE DISCONNECTED THE BATTERY WITH THE TOOL AND MY UNCLE GRABBED THE HOSE AND WATER DOWN THE ENGINE PART OF THE CAR. THE FIRE WENT OUT AND I RIGHT AWAY CONTACT ME INSURNACE.THE WHOLE ELECTRICAL FUSE BOX IS BURN AND IM NOT SURE WHAT ELSE IS DAMAGE IN THE DASH BOARD. *TR
Source: NHTSA WEB SITE -
-
2014 CADILLAC CTS- LAPLATA, MD
TL* THE CONTACT OWNS A 2014 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A CURB. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE BODY SHOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 CADILLAC DEVILLE- LOUISVILLE, KY
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 CADILLAC DTS- WAYNESBORO, GA
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER AND THE UPSTREAM OXYGEN SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,700.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 CADILLAC DEVILLE- MASON, OH
I BROUGHT MY VEHICLE TO A CADILLAC DEALERSHIP FOR REPAIR FROM RECALL 14V355. THE DEALERSHIP REFUSED TO REPAIR MY VEHICLE BECAUSE I DID NOT HAVE BOTH KEYS TO MY CAR. I INFORMED THE DEALERSHIP THAT I LOST MY 2ND KEY 7-8 YEARS AGO. THE DEALERSHIP RETURNED MY CAR WITHOUT REPAIR. *TR
Source: NHTSA WEB SITE -
2013 CADILLAC ATS- BEVERLY HILLS, CA
CADILLAC ATS 2013 CONTINUES TO STALL AND TURN OFF CAUSING LOSS OF STEERING OF VEHICLE. THIS HAS BEEN IN THE SHOP 4 TIMES FOR REPAIR, AND VEHICLE HAS STILL BEEN STALLING. *TR
Source: NHTSA WEB SITE