CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 CADILLAC CTS
    - HAMPTON , VA

    WOKE UP IN THE MORNING TO GO TO WORK AFTER A COLD NIGHT. STARTED THE VEHICLE AND PUT IT IN REVERSE AND WAS UNABLE TO TURN THE STEERING WHEEL WITHOUT EXTREME EFFORT. CHECKED POWER STEERING FLUID LEVEL THE RESERVOIR WAS EMPTY. OBTAINED APPROPRIATE GM POWER STEERING FLUID AND REFILLED RESERVOIR ONLY TO HAVE IT LEAK OUT IN A MATTER OF HOURS. I HAVE HAD THE CAR ONLY 76 DAYS AND THERE WAS NO FOREWARNING. LITERALLY HAPPENED OVERNIGHT. *TR

    Source: NHTSA WEB SITE
  • 2004 CADILLAC SRX
    - MADISON, MS

    THE STABILITY SYSTEM ENGAGED MESSAGE DISPLAYS AS I AM DRIVING. AT FIRST IT WAS ONLY AT SPEEDS OVER 45MPH. RECENTLY IT COMES ON AT ANY SPEED DURING ANY ROAD OR WEATHER CONDITIONS. WHEN THE MESSAGE APPEARS THE CAR SWAYS AS IF A GUST OF WIND IS BLOWING THE CAR. AT TIMES I HEAR A GRINDING NOISE AS WELL. I HAVE ALMOST LOST CONTROL OF THE VEHICLE WHEN THIS HAPPENS AND I AM DRIVING ON THE INTERSTATE AT SPEEDS OVER 60MPH. ONCE THE MESSAGE APPEARED AS I WAS APPLYING THE BRAKES AND THERE WAS A DEEP GRINDING NOISE AND FEELING. THE MOVEMENT THE CAR MAKES WHEN THE STABILITY SYSTEM ENGAGES MAKES THE VEHICLE VERY UNSAFE TO DRIVE. I HAVE TAKEN THE VEHICLE TO 2 DIFFERENT REPAIR SHOPS (ONE BEING AN AUTHORIZED CADILLAC DEALERSHIP) 3 DIFFERENT TIMES, SPENT OVER A THOUSAND DOLLARS IN REPAIR ATTEMPTS, AND NO ONE SEEMS TO HAVE AN ANSWER HOW TO FIX THE PROBLEM. THE CAR IS UNSAFE TO DRIVE WITH SUCH UNPREDICTABLE CONDITIONS. THERE HAS TO BE AN ANSWER TO THIS POTENTIALLY FATAL DEFECT ON THIS VEHICLE. *JS

    Source: NHTSA WEB SITE
  • 2010 CADILLAC STS
    - ZIONSVILLE, IN

    DRIVING HOME ON THE INTERSTATE AT THE POSTED 70 MPH SPEED MY ELECTRONIC STABILITY LIGHT GOES OFF AND THE CARS ENGAGED SUDDENLY BEGINS TO RAPIDLY POWER DOWN. A FEW MOMENTS LATER I WAS UNABLE TO MAINTAIN 40 MPH AS THE TRANSITION REVIVED TO 2X NORMAL LEVELS. I WAS FORCED TO PULL OFF THE INTERSTATE AND TURN OFF THE CAR FOR A FEW MINUTES, RESTART THE CAR AND DRIVE WHILE THE TRANSITION LIGHT REMAINED LIGHT UP. OVER THE PAST COUPLE WEEKS THE ELECTRONIC STABILITY LIGHT/ENGINE POWERING DOWN SITUATION HAS BECOME MORE FREQUENT AND ALMOST A DAILY SITUATION I EXPECT--NOT A COMFORTING FEELING WHEN ON THE INTERSTATE. I TOOK THE CAR THE A LOCAL MECHANIC TODAY AND FOR ONCE THE TRANSMITION LIGHT WAS NOT ON AND THE TRACTION STABILITY SITUATION WAS NOT A PROBLEM--GO FIGURE. ANYWAY, THE MECHANIC TESTED THE CAR AND SAID THE ISSUE APPEARED TO BE MOISTURE GETTING INTO THE ACCELERATOR SENSOR AND CAUSING THE ISSUE. HE WAS NOT 100% SURE AND RECOMMENDED I KEEP DRIVING THE CAR AND BRING IN ONCE THE ISSUE POPS UP AGAIN--SURE IT WILL. DIFFICULT TO PROVE WITHOUT BEING AN EXPERT MECHANIC BUT I BELIEVE THERE IS AN ENGINEERING DEFECT WITH THE CAR CREATING THIS ISSUE AND THE PART SHOULD BE RECALLED AND REPLACED WITH A NEWLY ENGINEERED MOISTURE SEALED PART. ALL ACCELERATION ISSUES LIKE THIS ARE VERY SERIOUS AS GM SHOULD ACCEPT RESPONSIBILITY TO FIX. I REPLACED THE SAME SENSOR APPROXIMATELY 2 YEARS AGO AND PROBLEM PERSISTENT OVER THAT SAME PERIOD OF TIME. NOT WHAT YOU EXPECT WHEN YOU INVEST IN THE CADILLAC BRAND. *JS

    Source: NHTSA WEB SITE
  • 2004 CADILLAC DTS
    - WARRENSVILLE HEIGHTS , OH

    TL* THE CONTACT OWNS A 2004 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 CADILLAC SRX
    - FARMINGDALE, NY

    TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WATER ENTERED THE INTERIOR OF THE DRIVER SIDE HEADLIGHT CAUSING IT TO FAIL. THE CONTACT MENTIONED THAT THE FAILURE PREVIOUSLY OCCURRED ON THE PASSENGER SIDE HEADLIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC DEVILLE
    - INDIANAPOLIS , IN

    TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 CADILLAC DEVILLE
    - SAUGERTIES, NY

    TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE VEHICLE COULD BE RESTARTED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC DEVILLE
    - SAN ANTONIO , TX

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING 35 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000. UPDATED 2/24/15*CNN UPDATED 03/02/15*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 CADILLAC DTS
    - ISELIN, NJ

    TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE DRIVER SIDE HEADLIGHT INTERMITTENTLY ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE BALLAST NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC DEVILLE
    - ZEPHYRHILLS, FL

    TL* THE CONTACT OWNED A 2003 CADILLAC DEVILLE. WHILE DRIVING 40 MPH, THE STEERING SEIZED AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A TREE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE