CADILLAC Complaints

TL* THE CONTACT OWNED A 1987 CADILLAC DEVILLE. THE CONTACT STATED THAT THE DRIVER SMELLED A STRONG ODOR OF GASOLINE FUEL AND THERE WAS OIL SEEN LEAKING FROM THE VEHICLE. IN ADDITION, AS THE DRIVER ATTEMPTED TO PARK, A FIRE ERUPTED FROM THE ENGINE COMPARTMENT. THE DRIVER WAS NOT ABLE TO EXIT THE VEHICLE AND SUSTAINED FATAL INJURIES FROM THE FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE, AND BOTH A POLICE AND FIRE REPORT WERE FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

WHILE DRIVING CAR JUMPS OUT OF GEAR CAUSING RAPID DECELERATION, LOSS OF TRACTION CONTROL, STABILITY CONTROL, POWER STEERING, AND BRAKES. WHEN THIS HAPPENS THE INSTRUMENT CLUSTER LOOSES ANY INDICATION OF GEAR SELECTION, AND CAR MUST BE SHUT OFF AND RESTARTED SEVERAL TIMES TO REGAIN CONTROLS ONCE PARKED. GM/CADILLAC IS AWARE OF THE ISSUE SINCE THEY HAVE A TSB RELATING TO THE FAULT CODE, BUT NO RECALL, EVEN THOUGH THIS IS A SEVERE SAFETY CONCERN. IT HAS HAPPENED SEVERAL TIMES AT MULTIPLE SPEEDS HIGHEST OF WHICH WAS ABOUT 45-50 SO FAR. HAVE HAD INTO SHOP 4 TIMES. THEY HAVE REPLACED A DETENT, WHICH DID NOT FIX THE PROBLEM, AND INTERNAL MODE SWITCH TWICE WITHIN APPROX. 2-3 WEEKS APART NEITHER TIME HAS FIXED THE ISSUE. NOW THEY ARE WANTING TO REPLACE THE TRANSMISSION CONTROL MODULE, WHICH I HAVE NOT HAD DONE YET SINCE I AM NOT CONFIDENT IN THEIR ABILITY TO CORRECT THE ISSUE AND THE COST IS WELL OVER A $1000. CURRENTLY LOOKING INTO LEGAL RECOURSE, SINCE I HAVE A VEHICLE THAT IS PRETTY MUCH A LEMON AND NOT SAFE TO DRIVE MY CHILDREN IN. CADILLAC HAS REFUSED TO GRANT A GOODWILL REPAIR EVEN THOUGH THE ISSUE WAS ADDRESSED 3 TIMES UNDER THE CPO WARRANTY. I HAVE BEEN LOOKING ONLINE AND HAVE SEEN SEVERAL RECALLS FOR SIMILAR ISSUES BUT DIFFERENT MODEL YEARS. NOT SURE HOW RAPID DECELERATION, LOSS OF POWER STEERING AND BRAKING DOES NOT QUALIFY AS A RECALL NECESSITY. *TR

TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. THE CONTACT STATED THAT THE KEY COULD BE REMOVED FROM THE IGNITION SWITCH WHILE DRIVING. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 173,000.

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART ONLY WHEN IN NEUTRAL. THE FAILURE OCCURRED ON FOUR OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT POSITIONING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

2007 CADILLAC DTS SERVICE DEPARTMENT REFUSED TO FIX VEHICLE *CN THE CONSUMER STATED THERE WAS AN ISSUE WITH THE TRANSMISSION GEARS, WHICH CAUSED A NOISE. THE DEALER WAS UNABLE TO FIND A PROBLEM. *JB

1999 CADILLAC DEVILLE VEHICLE WENT COMPLETELY DEAD. *MW THE CONSUMER STATED SHE HAD NO BRAKES OR POWER STEERING. *JB

RECEIVED A RECALL NOTICE FROM GENERAL MOTORS BACK IN SEPTEMBER 2014,RECALL # 14172 FOR THE IGNITION SWITCH SAFETY PROBLEM. TO DATE I HAVE READ THEIR HAVE BEEN 43 RELATED DEATHS.. I CALLED MY LOCAL CADILLAC DEALERSHIP ON 10/6/2014 AT 2001 N COLLINS ST,ARLINGTON,TX,PHONE 877-584-7149. THEY TOOK ALL MY INFO AND RECALL NBR AND SAID AS SOON AS THE PARTS COME IN THEY WILL CALL ME AND TO SCHEDULE THE APPOINTMENT. WELL IT IS NOW DECEMBER 16,2014 AND I AM STILL WAITING????????? I CAN SEE HOW SERIOUS GM IS ABOUT THIS RECALL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.