CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2008 CADILLAC CTS- SAN MARCOS, CA
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE STARTED TO SLOW DOWN INDEPENDENTLY AND STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE CONTROL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 CADILLAC DEVILLE- NEW PLYMOUTH , OH
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS RESTARTED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION KEY NEEDED A NEW CHIP. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 CADILLAC DTS- CHARLOTTE, NC
THE POWER STEERING QUIT WORKING WHILE I WAS DRIVING...THEN A FEW SECONDS LATER, THE CAR SHUT OFF WHILE I WAS STILL DRIVING. I WAS ONLY GOING ABOUT 35 MPH AND I WAS ABLE TO TURN ONTO A SIDE STREET, THOUGH IT WAS VERY DIFFICULT TO TURN THE CAR BECAUSE THE POWER STEERING HAD QUIT WORKING. I WAS LATER INFORMED BY A MECHANIC AT AAA THAT A BRACKET THAT CONNECTS THE ENGINE TO THE CAR'S FRAME HAD COME LOOSE AND THE ENGINE WAS VIBRATING, WHICH CAUSED THE ELECTRICAL WIRING FOR THE POWER STEERING TO BECOME WORN, WHICH CAUSED IT TO SHORT OUT. I WAS LUCKY I WAS ONLY GOING 35 MPH. IF I HAD BEEN ON THE HIGHWAY ON A CURVE WHEN THIS HAPPENED, IT IS VERY POSSIBLE THAT I WOULD HAVE CRASHED. *TR
Source: NHTSA WEB SITE -
2004 CADILLAC DEVILLE- BASKERVILLE, VA
2004 CADILLAC DEVILLE KEY GOT STUCK IN THE IGNITION. *MW THE CONSUMER STATED EVEN BEFORE HE RECEIVED THE RECALL NOTICE, HE EXPERIENCED A PROBLEM WITH THE KEY GETTING STUCK IN THE IGNITION. WHEN THE HE TWISTED THE KEY, TO REMOVE IT FROM THE IGNITION, THE KEY BROKE. THE CONSUMER MADE AN APPOINTMENT, TO HAVE THE RECALL ISSUE TAKEN CARE OF. HOWEVER, WHEN HE ARRIVED AT THE DEALER, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
Source: CONSUMER LETTER -
2000 CADILLAC DEVILLE- PHOENIX, AZ
AIR BAG WARNING LIGHT COMES ON. AFTER DOING SOME RESEARCH ON THE INTERNET IT SEEMS TO BE RELATED TO A WIRING PROBLEM UNDERNEATH THE DRIVER'S SEAT. I CONFIRMED THIS BY MOVING THE SEAT WHICH CAUSES THE LIGHT TO COME ON OR GO OUT. SINCE THIS IS A SAFETY RELATED PROBLEM WHICH MIGHT INACTIVATE THE AIR BAGS, I BELIEVE THAT THIS SHOULD BE HANDLED BY A RECALL NOTICE BY GM AND THE BURDEN TO REPAIR THE LOOSE WIRE CONNECTION SHOULD FALL UPON GM. THANKS. *TR
Source: NHTSA WEB SITE -
-
2004 CADILLAC CTS- BONITA SPRINGS, , FL
THERE WAS A CAMPAIGN NUMBER 14V-542. FOR CTS-V RECENTLY NOT FOR CTS FOR THE SAME PROBLEM. WE HAD NO ALARM INDICATING THAT FUEL PUMP WAS FAULTY. AFTER VERIFICATION AT THE DEALER WE WERE TOLD THE FUEL PUMP MODULE MELTED. THEY DID NOT UNDERSTAND WHY THE CAR DID NOT CATCH ON FIRE. THE ONLY INDICATION WE HAD WAS A STRONG SMELL OF GASOLINE. THE GARAGE REPLACED FUEL PUMP MODULE AND CONNECTION. *TR
Source: NHTSA WEB SITE -
2005 CADILLAC CTS- KEYSTONE HEIGHTS, FL
TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,200.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 CADILLAC STS- SALEM, OR
THE HEADLIGHTS HAVE A MAJOR FOGGING ISSUE WHICH LEADS TO IMPAIRED VISIBILITY BOTH FOR THE DRIVER OF THE CAR AND FOR OTHER DRIVERS ON THE ROAD. THIS ISSUE IS BEING REPORTED IN STS AND CTS CADILLAC FORUMS AT LEAST AS FAR BACK AS 2008. I BELIEVE THIS IS A DEFECT IN EITHER THE DESIGN OR MANUFACTURING OF THESE COMPONENTS. *TR
Source: NHTSA WEB SITE -
2005 CADILLAC DEVILLE- GREAR, SC
TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 CADILLAC SRX- GLOUCESTER , VA
TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A CEMENT POST AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND THE FRONT PASSENGER BOTH SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,999.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE