CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 CADILLAC DEVILLE
    - NEW ORLEANS, LA

    TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING 45 MPH OVER A BUMP, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 CADILLAC SRX
    - SAN BERNARDINO, CA

    LEFT LOW BEAM LIGHT WARNING CAME ON, TOOK IT TO SHOP TO CHANGE BULB, MECHANIC HAS CHANGED THE BULB, CHANGED THE BALLAST AND IT STILL DOESNT WORK, WHATS THE PROBLEM WITH THE LEFT LIGHT NOT WORKING? *TR

    Source: NHTSA WEB SITE
  • 2005 CADILLAC ESCALADE
    - ALBANY, NY

    TL* THE CONTACT OWNS A 2005 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 60 MPH, THE SPEEDOMETER DISPLAYED THAT THE VEHICLE WAS TRAVELING 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE INSTRUMENT CLUSTER WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. IN ADDITION, THE CONTACT INDICATED THAT THE AIR BAG SENSOR LIGHT WAS ILLUMINATED. THE FAILURE MILEAGE WAS 180,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CADILLAC DEVILLE
    - TULSA, OK

    TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED, THE BRAKES SEIZED, AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE AIR BAG AND ENGINE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE KEY CYLINDER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 202,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 CADILLAC DEVILLE
    - LEWISBURG, WV

    2000 CADILLAC DEVILLE PA IGNITION SWITCH PROBLEMS. *MW THE CONSUMER STATED THE IGNITION LOCK CYLINDER WAS REPLACED IN AUGUST 2013. HE IS SEEKING REIMBURSEMENT. *JB

    Source: CONSUMER LETTER
  • 2003 CADILLAC CTS
    - LOUISVILLE, KY

    2003 CADILLAC CTS CONSUMER HAVING COMPUTER PROBLEMS WITH THE KEYS AND CAN'T GET IN THE CAR OR TRUNK. *MW THE DEALER INFORMED THE CONSUMER, THEY WOULD PUT HIM ON A LIST, AS THE PARTS WERE NOT AVAILABLE FOR THE IGNITION RECALL. *JB

    Source: CONSUMER LETTER
  • 2003 CADILLAC DEVILLE
    - ROCKFORD, IL

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING 35 MPH, THE VEHICLE SHOOK VIOLENTLY AND THE BRAKE PEDAL STIFFENED. IN ADDITION, THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO A STEEL DUMPSTER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE DRIVER WAS INJURED AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CADILLAC ATS
    - BETHPAGE, NY

    TL* THE CONTACT OWNS A 2013 CADILLAC ATS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE VIBRATED AND HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC DEVILLE
    - BECHTELSVILLE, PA

    MAIN COMPUTER FAILED WHILE DRIVING CAUSING TOTAL LOSS OF POWER. ONE PIN WAS BAD IN THE COMPUTER THAT CONTROLS THE CARS FUEL, ENGINE, ETC. REPLACED THE DEFECTIVE COMPUTER COSTING OVER $1,000. PRIOR TO THE FAILURE THE CHECK ENGINE LIGHT CAME ON MANY TIMES. THE COMPUTER DID NOT STORE A CODE FOR THIS PROBLEM. THIS TOTAL LOSS OF POWER IS A COSTLY SAFETY ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2009 CADILLAC CTS
    - RAHWAY, NJ

    WHILE DRIVING I HEARD A LOUD NOISE FROM UNDER THE HOOD AND THE SERVICE ENGINE SOON LIGHT CAME ON. ONCE ABLE TO STOP I CALLED ONSTAR AND ASKED THEM TO GIVE ME A DIAGNOSTIC. I WAS TOLD THAT IT WAS AN ENGINE ERROR AND TO TAKE IN FOR SERVICE. I TOOK THE CAR TO THE DEALER FIRST THING THE NEXT MORNING. WAS TOLD MY TIMING CHAIN NEEDED TO BE REPLACED. MY CAR HAS LESS THAN 28,000 MILES. CALLED GM/CADILLAC WAS TOLD THAT WHILE THERE WAS A RECALL (#10287) FOR PREMATURING TIMING CHAIN WEAR FOR CERTAIN 2009 CTS MINE WAS NOT ONE OF THEM. *TR

    Source: NHTSA WEB SITE