CADILLAC Complaints

2006 CADILLAC DTS. IGNITION SWITCH RECALL. TWO IGNITION KEYS MODIFIED. *MW THE CONSUMER WOULD LIKE TWO REPLACEMENT KEYS FOR HIS AUTOMOBILE OR SEND MODIFICATION PARTS. *JB

2010 CADILLAC CTS RECALL 14171 WITH THE KEY AND IGNITION SWITCH. *MW THE CONSUMER RECEIVED A RECALL LETTER, STATING THE PARTS WERE AVAILABLE. HOWEVER, WHEN HE CONTACTED THE DEALER, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

200 CADILLAC DEVILLE. CONSUMER WRITES TO ADDRESS CONCERNS RELATED TO RECALLS AND THE IGNITION SWITCH. *TGW THE CONSUMER STATED THE RECALLED DID NOT ADEQUATELY ADDRESS THE PROBLEMS WITH THE IGNITION SWITCH. THE CONSUMER STATED HE EXPERIENCED A TERRIFYING EVENT WHEN THE SWITCH WAS TURNED ON AND THE ENGINE RUNNING, THE STEERING WHEEL LOCKED UP WHEN THE WHEEL WAS TURNED TO THE LEFT. THE CONSUMER WAS UNABLE TO TURN OFF THE VEHICLE. IT TOOK TWO STRONG MEN TO MANUALLY TO TURN THE WHEEL ENOUGH TO TURN TO VEHICLE OFF. THE IGNITION SWITCH WAS REPLACED. *JB

DRIVING FROM EXIT RAMP ONTO HIGHWAY CAR WAS VERY DIFFICULT TO KEEP IN CENTER OF LANE, IS SEEMS TO BE BETTER AFTER STABILITY SYSTEM REPLACED IN STEERING COLUMN. WAS NOT CALLED IN FOR RECALL OF KEYS UNTIL, 12/05/14. HEATER STOPPED WORKING BY 50%, ELECTRIC DOOR LOCK STOPPED WORKING APPROX SAME TIME. BRAKES NOT WORKING AS WELL, SAME TIME FRAME. EVERYTHING WAS CHECKED OUT IN FEB; THIS YEAR, ALTHOUGH STARTED NOTICING STEERING PROBLEMS AUGUST, SEPTEMBER., 2014. I THOUGHT IT WAS A SLOW LEAK IN THE TIRE CAUSING THE STEERING PROBLEM, ALTHOUGH NOW BELIEVE IT HAD SOMETHING TO DO WITH THE STABILITY CONTROL SYSTEM, STEERING COLUMN AREA. WE WERE CHARGED FOR THE REPAIR, EVEN THOUGH IT FALLS UNDER THE RECALL COMPLAINTS. WHAT WE THOUGHT WAS GOING TO BE A $100 OR $150.00 JOB, AS I OK'D THEM TO USE THE MULTI-POINT INSPECTION MACHINE AND CHECK ANTI FREEZE LEVEL, COSTS US $688.15. THE FIRST ESTIMATE WAS OVER $4,000, UNBELIEVABLE, IN WHICH THE AGENT SAID " THEY HAD TO PAY THE MECHANIC FOR HIS LABOR". $533.76 FOR LABOR, $131.50 FOR A PART WHICH IS A RECALL. SERVICE STABILITY CONTROL SYSTEM . I WILL BE GOING BACK TO TALK WITH GMC MANAGER. *TR

THE KEY LOCKED UP ALL AT ONCE AND WOULD NOT ALLOW THE VEHICLE TO TURN ON OR OFF. WE HAD THE CHEVROLET DEALER IN COOLIDGE, AZ, (GARRETT MOTORS) REPLACE THE KEY CYLINDER. NOW GENERAL MOTORS HAS SENT US A RECALL REQUEST FOR THIS PART WHICH WE TOOK TO OUR LOCAL CHEVROLET DEALER IN FARIBAULT, MN. THERE WE WERE TOLD TO CONTACT CADILLAC AND WERE GIVEN A FORM TO FILL OUT TO REQUEST REIMBURSEMENT FOR THIS PART WHICH WE HAD PAID $212.39 FOR. CADILLAC IS NOW DENYING OUR REQUEST SAYING THAT THE KEY LOCK CYLINDER IS NOT WHAT THE PROBLEM WAS SINCE THEY SAY IT WAS ONLY THE KEY. AT THE TIME, THE NEWLY MADE KEY WAS NOT AVAILABLE TO THE DEALERS AS IT HAD NOT EVEN BEEN CONSIDERED A RECALL PART AT THAT TIME. THIS PROBLEM HAPPENED ON 3/22/14 AND SHORTLY AFTER IN APRIL THE MEDIA BROADCAST THAT THE RECALL PROCESS HAD BEGAN ON THIS PART . WE FEEL WE ARE ENTITLED TO A REFUND AND WOULD APPRECIATE YOUR LOOKING INTO THIS ON OUR BEHALF. *TR

TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD SPORADICALLY GO OUT. THE CONTACT STATED THAT IN ORDER FOR THE LIGHTS TO WORK, THE HEADLIGHT HAD TO BE SWITCH ON & OFF CONTINUOUSLY. THE DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE STEERING WHEEL AND IGNITION BECAME INOPERABLE. THE FAILURE HAS RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000. MAILED OUT 01/13/15*LJ

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A HEAD, CHEST AND FOOT INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 1995 CADILLAC ELDORADO. THE CONTACT STATED THAT THAT FUEL FUMES EMITTED INTO THE VEHICLE AND THE ENGINE FAILED TO START. THE CONTACT NOTICED THAT THERE WAS A PUDDLE LOCATED UNDER THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN DIAGNOSED THAT THERE WAS A FUEL LEAK AND THE RETURN LINE WAS FRACTURED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FUEL ODOR PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.

BACKED OUT OF MY GARAGE AND STOPPED IN DRIVEWAY. SMELLED SOMETHING BURNING. LOOKED UNDER HOOD AND SAW SMOKE COMING FROM SIDE OF ENGINE DUE TO BRAKE FLUID BEING SPRAYED FROM A BRAKE LINE WHEN BRAKES APPLIED. HAD BRAKE LINE REPLACED AND FOUND A HOLE WHICH HAD RESULTED FROM LINE RUBBING AGAINST CHASSIS. I HAVE SAVED THE REPLACED LINE IN CASE VERIFICATION IS DESIRED. *TR