CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 CADILLAC CTS
    - HATBORO, PA

    RECALL CAMPAIGN NUMBER 14V394. REPLACEMENT KEY RINGS SENT TO "FIX" PROBLEM. THIS DOES NOT SOLVE THE PROBLEM. IT MAKES ME AWARE OF THE ISSUE, BUT DOES NOT PREVENT ANY FUTURE OWNERS FROM ATTACHING EXTRA WEIGHT TO KEY RING. HOW WILL THIS PREVENT FUTURE OWNERS FROM RISK OF ACCIDENT ? THIS IS A LAME REPAIR. *TR

    Source: NHTSA WEB SITE
  • 2007 CADILLAC DTS
    - HOLBROOK, NY

    TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 CADILLAC STS
    - MARENGO, IL

    TL* THE CONTACT OWNS A 2007 CADILLAC STS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE STABILITY SYSTEM ACTIVE WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE VEHICLE INDEPENDENTLY DECELERATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE REAR PASSENGER SIDE WHEEL SPEED SENSOR AND VARIOUS WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 CADILLAC DTS
    - MIDLAND, TX

    TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT WAS WAITING FOR THE RECALL REPAIR FOR THREE WEEKS DUE TO THE RECALL PART NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC DEVILLE
    - ROCK CAVE, WV

    TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 CADILLAC CTS
    - CLEVELAND, OH

    I RECEIVED A LETTER FROM GM C/W RECALL 14172. HAVE CALLED TO SET UP REPAIRS AND AM TOLD THERE ARE NO PARTS AVAILABLE FROM GM BY THE DEALER, THE LETTER FROM GM CLEARLY STATES "PARTS ARE NOW AVAILABLE TO REPAIR YOUR VEHICLE" HAD ONE APPOINTMENT CANCELED, CALLED TO RESCHEDULE AND THEY ASKED ME TO CALL IN A WEEK, NOW THEY ARE ASKING ME TO CALL AT THE END OF OCTOBER. I HAVE A LIFE BEYOND ME SCHEDULING RECALL REPAIRS WITH GM THAT CAN POTENTIALLY AFFECT MY SAFETY AND HAS CAUSED SIGNIFICANT INJURY TO OTHERS ALREADY. GET THIS RESOLVED THEY SHOULD BE CALLING ME TO SCHEDULE MAINTENANCE NOT THE OTHER WAY AROUND. *TR

    Source: NHTSA WEB SITE
  • 2003 CADILLAC DEVILLE
    - COMMACK, NY

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 45 MPH, THE TEMPERATURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE OVERHEATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A BLOWN HEAD GASKET, WHICH CAUSED INTERNAL DAMAGE TO THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 CADILLAC STS
    - WELLSBURG, WV

    2006 CADILLAC STS. CONSUMER WRITES IN REGARDS TO SAFETY LIGHTS FOR AIRBAGS WERE ILLUMINATED AFTER RECENT VEHICLE REPAIRS. *SMD THE CONSUMER STATED THE AIR BAG LIGHT WAS NOT ON, PRIOR TO DROPPING THE VEHICLE OFF AT THE COLLISION SHOP. *JB

    Source: CONSUMER LETTER
  • 2014 CADILLAC CTS
    - WEST BLOOMFIELD, MI

    I HAVE TOLD THE DEALER THAT I LEASED THE CAR FROM THAT THERE IS A TERRIBLE GLARE AND REFLECTION ON THE WINDSHIELD FROM THE DASHBOARD. THE INTERIOR IS A NEW LIGHT COLOR AND THEY ARE HAVING PROBLEMS WITH REFLECTIONS OF THE CUTOUTS AND VENTS THAT MIRRORS THE WHOLE TOP OF DASH ON WINDSHIELD. WHEN SUN SHINES THERE IS SUCH A DISTRACTION THAT YOUR EYES ARE ALL OVER THE PLACE AND IT IS VERY DIFFICULT TO SEE CLEARLY THROUGH THE WINDSHIELD WITHOUT BEING DISTRACTED. IF A PERSON OR CHILD DARTED IN FRONT OF THE CAR WHEN I AM DISTRACTED BY A REFLECTION OF ALL THE DESIGNS AND CUTOUTS, IT COULD BE VERY DANGEROUS. I AM STILL WAITING FOR A RESPONSE FROM CADILLAC. I HAVE NEVER SEEN ANY OTHER CAR WITH A LIGHT COLOR DASHBOARD AND AM SURPRISED THIS WASN'T RESEARCHED BEFORE MANUFACTURING. PLEASE ADVISE.... THANK YOU *TR

    Source: NHTSA WEB SITE
  • 2004 CADILLAC SRX
    - MILLINGTON, TN

    WHEN THE LIGHT TURN GREEN I PUT MY FOOT ON THE ACCELERATOR AND MY TRUCK START MAKING A LOUD RATTLING / THUMPING NOISE. ONCE THE 2004 SRX CHANGE GEARS THEN THE VEHICLE IS ROLLING WITH NO PROBLEM. I TOOK MY TRUCK TO CADILLAC AND I HAVE PAPERWORK THAT SAY I NEED A BEARING HUB ON THE LEFT TIRE THINKING THAT'S WHAT THE PROBLEM WAS BUT THAT WAS NOT THE PROBLEM. I HAD THE REPAIRS DONE ON BOTH PASSENGER HUBS AND STILL THE NOISE IS THERE. I WENT TO SEVERAL REPAIR SHOPS AND SOME SAY THE TRANSFER CASE OR THE CHAIN IS SLIPPING. I BOUGHT THE VEHICLE AT THE END OF FEBRUARY FROM A USED CAR LOT NOT KNOWING WHAT I WAS GETTING MYSELF INTO. I'M AFRAID TO HAVE MY KIDS IN THE TRUCK WITH ME BECAUSE WHEN I TAKE OFF FAST THE KNOCKING WILL START. I HAVE TO TAKE MY FOOT OFF THE ACCELERATOR AND GO SLOW UNTIL THE TRUCK PICK UP THE RIGHT AMOUNT OF SPEED TO STOP FROM HEARING THE KNOCKING NOISE. IF I'M AT A STOP SIGN OR A LIGHT I HAVE TO TAKE OFF REAL, REAL SLOW SO I WANT HEAR THE NOISE. I HATE STOPPING BECAUSE I FEAR THAT SOMEONE WILL HIT ME FROM BEHIND FOR GOING SO SLOW. IT'S VERY ANNOYING WHEN YOUR SPENDING YOUR HARD EARNED MONEY ON A VEHICLE AND PAYING A NOTE AND THIS PROBLEM IS NOT SOLVE YET. *TR

    Source: NHTSA WEB SITE