CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 CADILLAC CTS- AIKEN, SC
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE VEERED FROM SIDE TO SIDE, MADE A LOUD SNAPPING NOISE, AND THE FRONT END VIBRATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE CARRIER BEARING HOUSING AND BRACKETS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 225,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CADILLAC ATS- CANTON, MI
TWO TIRES BLEWUP ON THE FREEWAY 275 AT THE SAMETIME. I HEARD THE SAME COMPLAINT FROM MY FRIEND WHO HAPPENS TO HAVE THE SAME CAR 2013 CADILLAC ATS WHO HAD BLOWN UP TIRES FOR ALMOST 5-6 TIMES. PLEASE CHECK WITH CADILLAC DEALERS RECORDS THAT HOW MANY CARS HAVE BEEN BROUGHT IN FOR THIS SPECIFIC TIRE ISSUES. TIRE SIZE: "225/40R18/92V". *TR
Source: NHTSA WEB SITE -
2006 CADILLAC DTS- OWINGS MLLS, MD
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO REMEDY THE RECALL. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PARTS SHOULD BECOME AVAILABLE ON OR AFTER OCTOBER 1ST. THE DEALER WAS NOTIFIED, BUT THEY CONTINUOUSLY SATED THAT THEY WERE NOT SCHEDULING APPOINTMENTS BECAUSE THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC DEVILLE- SPRING GROVE, IL
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING 57 MPH, THE ENGINE STALLED AND THE AIR BAG AND ABS WARNING INDICATORS WERE ILLUMINATED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 CADILLAC DEVILLE- TREASURE ISLAND, FL
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES MALFUNCTIONED AND FAILED TO STOP THE VEHICLE WHEN THE BRAKES WERE ENGAGED. THE CONTACT MENTIONED THAT THE VEHICLE STALLED CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED OF THE INCIDENT AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECENTLY RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2005 CADILLAC SRX- HANDOVER , MA
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE STALLED AND DID NOT RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 115,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 CADILLAC SRX- RANDALLSTOWN, MD
PULLED INTO GET GAS AND COULD NOT PUT CAR IN PARK OR ANY OTHER GEAR. CAR HAD TO BE TOWED TO DEALER. THE EXACT PROBLEM WAS IDENTIFIED IN 2011 AND GM IS STATING THAT MY VEHICLE IS NOT A PART OF THE RECALL WHEN IT IS THE EXACT ISSUE. *TR
Source: NHTSA WEB SITE -
2011 CADILLAC SRX- RANDALLSTOWN , MD
TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V595000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,800.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 CADILLAC STS- STOCKTON, CA
THE CATALYTIC CONVERTER MAKES LOUD POPPING NOISES ON PASSENGER FRONT SIDE. NOW IS MISFIRING IN CYLINDER 1 AND ALSO HAS UNEXPECTED GAINED SPEED WITHOUT ANY GAS PEDDLE PUSHED. GM EXTENDED THE CATALYTIC CONVERTER WARRANTY TO 200,000 MILES DUE TO CONVERTER PROBLEMS. BUT MY VIN THEY SAY ISN'T INCLUDED. MY CAR IS A V6. MY SISTER WAS THE PREVIOUS OWNER SHE SAID SHE NEVER RECEIVED ANY RECALL INFORMATION. THE WEBSITE SHOWS NO OPEN RECALLS BUT THE WORK WASN'T COMPLETED SINCE SHE PURCHASED IN 2007. GM WEBSITE DOESN'T HELP AT ALL. *TR
Source: NHTSA WEB SITE -
2004 CADILLAC CTS- LOUISVILLE, KY
NOTICED PUDDLE ON GARAGE FLOOR SO MOVED CAR OUT ON DRIVEWAY AND FOUND THAT IT WAS OIL ON FLOOR. WENT BACK TO CAR AND THERE WAS A WET SPOT BEHIND WHEEL ON DRIVERS SIDE. MOVED CAR BACK AND IT WAS OIL. MADE DECISION TO GO TO CLOSEST PLACE TO HAVE PROBLEM CHECKED THAT I TRUSTED AND WENT TO BIG O TIRE. BY THE TIME I GOT THERE BRAKE WAS GOING ALL THE WAY TO FLOOR TO STOP CAR. THE CHECKED AND SAID THE RUBBER BRAKE LINES NEEDED TO BE REPLACED AND THEY REPLACED THEM. LOOKED UP WHAT HAPPENED ON INTERNET AND SAW THERE WAS A RECALL FOR THIS VERY PROBLEM BUT, ONLY FOR STATES WITH HEAVE WINTERS. I LIVE IN KENTUCKY AND THERE WAS NOT RECALL FOR MY AREA. I LISTED SPEED ABOVE AT 10 THIS IS WHAT SPEED I DROVE AFTER FINDING PROBLEM. *TR
Source: NHTSA WEB SITE