CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 CADILLAC SRX
    - ROCHESTER, MI

    TRANSMISSION SHIFTS VERY ERRATICALLY WHEN ACCELERATING. VEHICLE WAS RECALLED THIS YEAR FOR THIS PROBLEM BUT THE FIX FAILED TO SOLVE THE PROBLEM. THE DEALER IS TELLING ME THAT THIS IS NORMAL FOR AN ELECTRONIC TRANSMISSION. THIS IS INSULTING AS MY LAST VEHICLES HAD THIS AND DID NOT SHIFT LIKE THE SRX. I AM CONCERNED THAT A MAJOR FAILURE LIES AHEAD THAT COULD STRAND MY FAMILY OR CAUSE AN ACCIDENT AND OBVIOUSLY COST THOUSANDS TO REPAIR OR REPLACE. *TR

    Source: NHTSA WEB SITE
  • 2007 CADILLAC CTS
    - ST LOUIS , MO

    TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO CONTINUOUSLY PUMP THE BRAKE PEDAL BEFORE IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 87,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CADILLAC ATS
    - HENDERSON, NV

    2013 CADILLAC ATS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION RECALL NOTICE ISSUES. *SMD

    Source: CONSUMER LETTER
  • 2001 CADILLAC DEVILLE
    - HICKORY, NC

    2001 DEVILLE CADILLAC. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM MALFUNCTION. *SMD THE CONSUMER STATED HE WAS REAR ENDED WHILE STOPPED, AND NONE OF THE AIR BAG DEPLOYED. THE CONSUMER WAS INJURED. *JB

    Source: CONSUMER LETTER
  • 2006 CADILLAC SRX
    - TAYLORS , SC

    TL* THE CONTACT OWNS A 2006 CADILLAC SRX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CADILLAC DEVILLE
    - ROCHESTER, NY

    TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE DEALER RESET THE AIR BAG SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 CADILLAC CTS
    - NORFOLK , VA

    I WAS DRIVER AND I BEGIN GOING TO MY FAR LINE AND I WAS HIT BY A MONSTER TRUCK THE. OTHER DRIVER RECEIVED THE SITUATION . BECAUSE I HAD THE RIGHT AWAY.THE OTHER DRIVER LICENSES WAS SUSPENDED AND HE WAS DRIVING A COMPANY VEHICLES. WENT TO THE EMERGENCY ROOM THAT SAME DAY.AND I RECEIVED . SIX THOUSAND IN DAMAGES. TO MY VEHICLES. *TR

    Source: NHTSA WEB SITE
  • 2005 CADILLAC CTS
    - CLARKESVILLE, GA

    TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 CADILLAC CTS
    - PAULS VALLEY, OK

    IN STARTING UP FROM A STOP LIGHT AND MAKING A LEFT TURN, MY KNEE EVIDENTLY HIT THE DANGLING KEY FOB AND TURNED OFF THE ENGINE. *TR

    Source: NHTSA WEB SITE
  • 2003 CADILLAC CTS
    - HUDSONVILLE , MI

    TL* THE CONTACT OWNED A 2003 CADILLAC CTS. AFTER THE VEHICLE WAS PARKED, THERE WAS AN EXPLOSION AND THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE SOURCE OF THE FIRE WAS UNKNOWN. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. UPDATED 10/30/14*LJ UPDATED 7/9/2015*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE