CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CADILLAC DEVILLE
    - WASHINGTON DC, DC

    TL-THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING 20-25 MPH, THE LIGHTS IN DASH BOARD ILLUMINATED, RADIO SHORTAGE AND ALARM SOUNDS WHEN THE DOORS OPEN. THE CONTACTED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V355000 (ELECTRICAL SYSTEM). THE VIN NUMBER LOOK REFERRED THE CONTACT TO THE MANUFACTURER. THE CONTACT WAS INVOLVED IN A SEVEN CAR COLLISION. THE VEHICLE IS AT THE REPAIR SHOP. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. THE CONTACT WAS PROVIDED WITH MANUFACTURER NUMBER AT: 800-458-8006.JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC DEVILLE
    - JACKSON, TN

    TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING THE 35 MPH, THE VEHICLE STARTED TO VIBRATED CAUSING THE CONTACT TO LOSE CONTROL AND CRASHED INTO CONSTRUCTION BARRIER. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V35500 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 151,291.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 CADILLAC DTS
    - SHALIMAR , FL

    GM RECALL 14299/NHTSA RECALL 14V355000 THE GM FIX FOR THIS FAULTY IGNITION SWITCH IS TO INSTALL A SMALLER (13MM) KEY RING AND SMALL INSERTS ON THE IGNITION KEYS TO PREVENT INSTALLING ANY OTHER THINGS ON THE KEY RING. THIS IS NOT A FIX FOR A FAULTY IGNITION SWITCH, BUT A MEANS TO CIRCUMVENT THE PROBLEM! I FIND IT EXTREMELY DIFFICULT TO BELIEVE THAT YOUR ORGANIZATION WOULD RUBBER STAMP THIS SHODDY CIRCUMVENTION OF THE REAL PROBLEM! HOW MANY VEHICLE ACCIDENTS ARE YOU AND GM WILLING TO ALLOW BEFORE FIXING THE PROBLEM PROPERLY? REST ASSURED, MY ATTORNEY HAS A COPY OF THIS COMPLAINT AND WILL TAKE THE APPROPRIATE ACTION SHOULD MY VEHICLE MALFUNCTION! *TR

    Source: NHTSA WEB SITE
  • 2004 CADILLAC DEVILLE
    - CHARLSETON, SC

    TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 CADILLAC DEVILLE
    - LOUISVILLE, KY

    TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE CONTACT MENTIONED THAT THE VEHICLE HAD TO SIT FOR A WHILE BEFORE IT WOULD RESTART. THE CONTACT REPLACED THE IGNITION KEYS ON SEVERAL OCCASIONS BUT THE FAILURE PERSISTED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC DEVILLE
    - GLASSPORT, PA

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE STALLED WITHOUT WARNING. THE PROBLEM RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WERE UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 CADILLAC DEVILLE
    - SAVANNAH, GA

    TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN MADE THE CONTACT AWARE THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V3555000 (ELECTRICAL SYSTEM). HOWEVER, THE PART DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 CADILLAC DEVILLE
    - DETROIT, MI

    AFTER PURCHASING THE VEHICLE FROM THE DETROIT LOCATION OF DON MASSEY CADILLAC ON JUNE 9 2009. THERE WAS A VERY BAD RAIN STORM THAT WEEKEND. I WAS DRIVING AND NOTICED THE RAIN COMING INTO THE VEHICLE BY THE LEFT SIDE OF THE DASH BOARD DRIPPING FROM THE ROOF. AFTER TAKING IT BACK SEVERAL TIMES TO DON MASSEY THEY INDICATED TO ME THAT IT WAS SOME SORT OF PLUG IN THE SUNROOF THAT WAS GETTING CLOGGED UP. THEY FIXED IT BUT EVERY TIME IT HAS RAINED FOR THE LAST 5 YEARS RAIN HAS CONTINUED TO COME IN THE CAR AND NOW ITS COMING NEXT TO MY LEFT FOOT. THE DETROIT LOCATION OF DON MASSEY CLOSED LATER THAT YEAR AND I HAVE NOT TAKEN THE VEHICLE IN TO ANOTHER ONE (NOT SURE WHERE TO REALLY). NOW I'M REDUCED TO PUTTING A PLASTIC BAG OVER THE SUNROOF WHEN I KNOW RAIN IS PREDICTED (WHICH IS EXTREMELY TACKY ON A CADILLAC) ;-( NOT SURE IF OTHER 2005 CADILLAC OWNERS HAVE THIS ISSUE, BUT IT IS TRULY A PAIN IN MY "ROOF" . *TR

    Source: NHTSA WEB SITE
  • 2002 CADILLAC DEVILLE
    - STUART , FL

    CAR CONTINUES TO CUT OUT WHEN DRIVING.CAD. CLAIMS THAT THEY DON'T HAVE THE PART AT THIS TIME. REFUSE TO HELP. CAR HAS STOPPED AT LEAST THREE TIMES. I DON'T WANT TO DRIVE THE CAR UNTIL ITS FIXED. HAVE GRANDCHILDREN THAT I NEED TO DRIVE TO ACTIVITIES. NO HELP FROM CAD ALTHOUGH THEY SAY THAT THE PROBLEM EX. *TR

    Source: NHTSA WEB SITE
  • 2006 CADILLAC DTS
    - COLUMBIA, SC

    TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 45 MPH, ALL OF THE EXTERIOR LIGHTING FAILED AND THE STEERING WHEEL SEIZED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED THE PASSENGER SIDE OF THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND THE PASSENGER SUSTAINED NECK AND SHOULDER INJURIES, BUT MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE