CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 CADILLAC STS- PONOMA , CA
TL* THE CONTACT OWNS A 2005 CADILLAC STS. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE TRACTION CONTROL INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED TO THE SHOULDER OF THE ROAD AND, AFTER ONE ATTEMPT, THE VEHICLE RESTARTED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 CADILLAC DEVILLE- NATCHEZ, MS
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CADILLAC ATS- OTTAWA, NY
THERE IS A RECALL LISTED ON THE WEBSITE FOR SEAT-BELTS, AND IT HAS BEEN THERE FOR OVER 35 DAYS. THE NHTSA RECALL # IS 14V488. WHEN I SEARCH THIS, NOTHING SHOWS UP ON THE NHTSA WEBSITE AND THERE ARE NO DETAILS FROM GM. CAN YOU PLEASE SEND ME INFORMATION THIS RECALL? *TR
Source: NHTSA WEB SITE -
2011 CADILLAC DTS- TANNERSVILLE, PA
TL* THE CONTACT OWNS A 2011 CADILLAC DTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. WHEN THE CONTACT REMOVED THE KEY FOB FROM THE IGNITION, THE DOORS WOULD FAIL TO LOCK AND UNLOCK INTERMITTENTLY. THE DEALER DID NOT PROVIDE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 CADILLAC CTS- SAINT AUGUSTINE, FL
2006 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE PEDAL ISSUES. *SMD THE CONSUMER STATED WHEN SHE APPLIED THE BRAKE TO SLOW DOWN, TO MAKE A TURN, A NOISE WAS IMMEDIATELY HEARD. ONCE SHE STOPPED, A BURNING SMELL WAS PRESENT AND THE BRAKES DID NOT HAVE THE SAME FEEL AS THE PEDAL FELT LOOSE AND VERY CLOSE TO THE FLOOR. SHE MANAGED TO MAKE IT TO HER DESTINATION. ONCE SHE PARKED, THE BURNING SMELL WAS VERY NOTICEABLE AND THE RIM ON THE LEFT FRONT TIRE WAS VERY HOT. THE NEXT DAY, SHE HAD THE VEHICLE TOWED TO A LOCAL DEALER. A FEW DAYS LATER, THEY INFORMED THE CONSUMER, THE CALIPER HAD LOCKED UP ON THE DRIER'S FRONT WHEEL AND THE BRAKE HOSES NEEDED TO BE REPLACED, ALL AT A COST OF $ 1500.00. THE DEALER STATED THERE WERE NO RECALLS ON THE VEHICLE. HOWEVER, WHEN THE CONSUMER RETURNED HOME SHE DISCOVERED HER VEHICLE WAS RECALL IN 2010. *JB
Source: CONSUMER LETTER -
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2002 CADILLAC DEVILLE- STUART, FL
IM DESPERATE. ON FOUR OCCASIONS THE CAR CUTS OUT.THIS MORNING DOING 35MPG THE CAR WENT DEAD.NO STEERING---REALLY SCARY. THIS IS THE FIFTH TIME THIS HAS HAPPENED.CAD. ADMITS THE PROBLEM BUT DOES NOT HAVE THE PART. THEY REFUSE TO GIVE ME ANY ALTERNATIVE.PLEASE PLEASE SEE IF YOU CAN DO ANYTHING TO RESOLVE THIS VERY SERIOUS PROBLEM THIS IS MY SECOND ATTEMPT TO EXPRESS MY CONCERNS. *TR
Source: NHTSA WEB SITE -
2002 CADILLAC ESCALADE EXT- BUFFALO, NY
THE EXHAUST MANIFOLD BOLTS ARE BROKEN AND THE MUFFLER REPAIR SHOP SAID THIS COULD LEAD TO A MAJOR REPAIR BILL IF THE OTHER BOLTS BREAK TAKING THE MANIFOLD OFF, IT COULD LEAD TO THE EGR PIPE BRAKING AND THIS IS A SUBSTANTIAL REPAIR BILL JUST REPLACING EACH EXHAUST MANIFOLD BOLT AS IS, THEN, THE REPAIR SHOP WANTS ME TO BUY NEW EXHAUST MANIFOLDS SO THEY CAN WARRANTY THEIR WORK. THIS SHOULD BE A RECALL ISSUE OR NEW EXHAUST MANIFOLDS & GASKET W/UPGRADED BOLTS. PLEASE HELP YOUR LOYAL CUSTOMER. *TR
Source: NHTSA WEB SITE -
2003 CADILLAC CTS- ALIQUIPPA, PA
WHILE ENTERING THE HIGHWAY AT ABOUT 50MPH I NOTICED WELL INTO A LEFT VEERING MERGE, THAT MY VEHICLE ENGINE HAD SHUT OFF. ALL THE ACCESSORIES WERE STILL RUNNING AS FAR AS RADIO AND AIR CONDITIONER WHILE THE BATTERY LIGHT FLASHED ON THE DASH. MY STEERING WHEEL LOCKED IN A COCKED POSITION AS WELL AS LOSING THE ABILITY TO STOP THE VEHICLE WITH THE BRAKES. I WAS FORCED TO SLAM THE EMERGENCY BRAKE TO THE FLOOR TO GET MY VEHICLE TO STOP BEFORE BEING CRUNCHED FROM ONCOMING HIGHWAY TRAFFIC AT 60 TO 80+ MPH. WHILE ALSO TRYING TO AVOID FROM BEING REAR ENDED! ONCE I FINALLY GOT THE VEHICLE STOPPED I WAS ABLE PLACE IT INTO PARK AND TURN THE KEY TO THE "OFF" POSITION. AFTER RESTARTING THE IGNITION THE CAR SEEMED FINE. *TR
Source: NHTSA WEB SITE -
2007 CADILLAC CTS- ROCK HILL, SC
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING T APPROXIMATELY 30 MPH, THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY.IN ADDITION, THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 CADILLAC DTS- KINGSTREE, SC
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT WHEN IT WOULD RAIN, WATER WOULD LEAK FROM THE FRONT DRIVER'S SIDE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,400.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE