CADILLAC Complaints

TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND JAW INJURIES AND THE OTHER TWO PASSENGERS SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. AN INDEPENDENT MECHANIC STATED THAT THE THROTTLE POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

TL* THE CONTACT OWNED A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CRASHED THE VEHICLE INTO A MAILBOX. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

BRAKES COMPLETELY WENT OUT WHILE DRIVING MY CHILDREN TO SCHOOL. BRAKE LINE RUST BUSTED THE BRAKE LINES. THIS WAS OUT OF NO WHERE AND COULD HAVE KILLED SOMEONE. *TR

DO NOT REMEMBER EARLIER OCCURRENCES BUT THIS HAPPENED ABOUT 6 OR 7 TIMES OVER PAST 2 YEARS .... IGNITION CUT OFF (FOR NO REASON) WHILE DRIVING IN TRAFFIC AND LOST ALL POWER. LUCKILY AVOIDED ACCIDENTS EACH TIME. OWNED CAR FOR APPROX. 2YRS. *TR

BRAKE PEDAL MAKES A "CLUNKING" NOISE WHEN RELEASED. DEALER EXAMINED ANOTHER XTS FROM THEIR INVENTORY AND FOUND THE SAME NOISY SOUND UPON RELEASE OF BRAKE PEDAL. 2 MORE VISITS WERE MADE TO MY SELLING DEALER FOR THIS NOISY BRAKE PEDAL AND SO FAR GM HAS NO SERVICE BULLETINS FOR A FIX FOR THIS SITUATION. *TR

I WAS LEAVING A RESTAURANT AND AS I WAS CROSSING THE INTERSECTION MY CAR SHUT OFF ,I GOT IT STARTED AND AS I GOT TO THE RED LIGHT IT SHUT OFF AGAIN SO HAD TO KEEP MY FOOT ON THE BRAKE AND GAS AT THE SAME TIME. ONCE I GOT BACK ON THE INTERSTATE I HAD NO MORE PROBLEMS. ABOUT 6 MONTHS LATER I WAS AT MCDONALDS DRIVE-THRU AT 2AM WHEN MY CAR SHUT OFF, I COASTED INTO THE CLOSEST PARKING SPACE AND MY CAR LOCKED UP AND I HAD NO POWER AT ALL AND I WAS LOCKED INSIDE I MANUALLY UNLOCKED MY DOOR GOT OUT OF MY CAR AND I HAD TO CALL AAA. MY CAR WOULD NOT CRANK WHEN AAA MAN TRIED TO JUMP UNDER THE HOOD, HE HAD TO TAKE MY BACKSEAT OUT TO JUMP START IT, HE GOT IT STARTED AND HE TOLD ME HE COULDN'T UNDERSTAND WHAT HAPPENED. ON ANOTHER OCCASION MY GAS PEDAL STICKS AND I HAD TO PULL OVER AND SHUT MY CAR OFF AND I WAITED ABOUT 5 MINUTES AND STARTED MY CAR UP AND IT WAS FINE AFTER THAT, AND MY CAR STILL SHUTS OFF MOST WHEN I AM IDLING OR GOING SLOW THRU TOWN AND MY SERVICE STABILITY WARNING STEADY RUNS, I TURN THE RESET BUTTON AND IT COMES BACK ON , PLEASE HELP ME FIX THESE PROBLEMS BECAUSE I LOVE MY CAR. *TR

DRIVING MY DAUGHTER FROM SCHOOL ON I 95 IN CONNECTICUT NEAR STAMFORD AT APPROXIMATELY 12 MIDNIGHT, AND NOTED CHIMES RELATED TO SAFETY ALERTS FOLLOWING A PARTICULAR STRONG BUMP IN THE ROAD. FIRST ALERT WAS THAT THE ABS AND SUSPENSION SYSTEM WAS INACTIVE, NEXT AIRBAG WAS NOT FUNCTIONING AND THEN ELECTRICAL CHARGE WAS LOW. ATTEMPTED TO FIND A SAFE PLACE TO STOP THE CAR; EVENTUALLY ALL WARNING LIGHTS CAME ON AND ALL SYSTEMS IN THE CAR BEGAN TO FAIL - COULD NOT OPEN WINDOWS, COULD NOT CONTACT ONSTAR, LIGHTS INSIDE THE CAR, SPEEDOMETER, HAZARD LIGHTS, TURN SIGNALS AND THE HEADLAMPS. EVENTUALLY USED STREET LIGHTS TO GUIDE US TO EXIT ON I 287 IN WHITE PLAINS, NY. ONCE WE FOUND A SAFE SPOT OFF THE ROAD, WE TURNED OFF THE CAR, BECAUSE WE DID NOT KNOW WHAT THE ISSUE WAS (?ENGINE, ?FIRE RISK, ?WOULD POWER STEERING / BRAKES FAIL NEXT). CAR TOWED AT ~10 AM TO LOCAL CADILLAC DEALER. *TR

AIR BAG LIGHT CAME ON IN VEHICLE WHEN NO ONE WAS SITTING IN VEHICLE AND HAS BEEN ON EVER SINCE. I TOOK THE VEHICLE TO DEALERSHIP PAID TO HAVE PROBLEM DIAGNOSED WAS TOLD. PASSENGER SEAT PRESENCE SYSTEM FAILURE. QUOTED PRICE FOR $900 TO REPAIR. I RESEARCHED ONLINE SAW RECALL FOR CTS FROM 2005-2007 HOWEVER NOT FRO THE STS. I CONTACTED GM. WAS CALLED BACK IN 48HRS TO BE TOLD THEY DO NOT HELP WITH FIXING ANYTHING THAT IS NOT UNDER RECALL. CAN YOU PLEASE RECALL THE STS AS WELL. I SEE SO MANY OTHERS REPORTING THE SAME THING. THIS IS RIDICULOUS. ITS THE SAME AIRBAG SYSTEM AS IN THE CTS. THIS IS AN IMPORTANT PROBLEM. I PURCHASED THIS VEHICLE BECAUSE OF THE SAFETY FEATURES. NOTHING IN THE MANUAL SAYS THIS WOULD NEED TO BE SERVICED OR REPLACED. *TR

TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE ANTI-THEFT WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED AND BECAME PROGRESSIVELY WORSE. RECENTLY, THE BATTERY HAD TO BE DISCONNECTED IN ORDER TO STOP THE HORN FROM SOUNDING DUE TO THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER WAS NOT ABLE TO PROVIDE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.