CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 CADILLAC DEVILLE- SEBASTIAN, FL
WHEN TRYING TO MAKE A TURN ON WET ROADWAY (NOT A PUDDLE OF WATER) OR TRYING TO TURN AT A LIGHT FOR INSTANCE WHILE IT IS RAINING, EVEN AT A LOW RATE OF SPEED, THE POWER STEERING LOCKS AND THE CAR WILL NOT CONTINUE TO TURN, CAUSING TRAFFIC BEHIND YOU TO COME TO A SCREECHING HALT.AFTER STOPPING THE STEERING WILL SLOWLY LOOSENS UP ALLOWING YOU TO COMPLETE THE TURN. I HAVE HAD IT CHECKED OUT WITH MY REPAIR GARAGE BUT THEY COULDN'T FIND ANYTHING. SINCE I AM AWARE OF THIS HAPPENING I'M VERY CAREFUL WHEN MAKING A TURN IN THE RAIN. I'M THANKFUL I WASN'T ON THE INTERSTATE DOING 60. *TR
Source: NHTSA WEB SITE -
2006 CADILLAC CTS- CLERMONT, FL
TL* THE CONTACT OWNS A 2006 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 8 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE FAILED TO RESPOND AND THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT STOPPED THE VEHICLE BY SHIFTING INTO THE PARK POSITION. AN INDEPENDENT MECHANIC WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 CADILLAC SRX- HUNTINGTON, NY
THE PROBLEM INVOLVES THE VEHICLE'S TRACTION CONTROL SYSTEM. THE CAR INTERMITTENTLY AFTER COMING TO A COMPLETE STOP AND TURNING INTO ONCOMING TRAFFIC WILL LOSE ALL ACCELERATION POWER FOR TWO TO THREE SECONDS. DURING THESE TWO TO THREE SECONDS, THEIR IS A HOPELESS FEELING AS YOU QUICKLY LOOK INTO YOUR REAR VIEW MIRROR AND PRAY THAT THE CAR BEHIND IS SLOWING DOWN OR SWERVING INTO THE LEFT LANE TO AVOID A COLLISION. THIS HAPPENS ON DRY AND CLEAN PAVEMENT WITHOUT ANY LEGITIMATE REASON. AFTER ROLLING SLOWLY WITHOUT POWER THE ACCELERATOR WILL SUDDENLY ENGAGE. *TR
Source: NHTSA WEB SITE -
2005 CADILLAC DEVILLE- FOLCORFT, PA
TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. THE CONTACT STATED THAT THE KEY FAILED TO INSERT INTO THE IGNITION. THE CONTACT HAD TO CALL A LOCKSMITH WHO REBUILT THE IGNITION. IN ADDITION, THE AIR BAG INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND MADE A SQUEAKING NOISE WHEN TURNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 111,808.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 CADILLAC DEVILLE- DURHAM, NC
TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 10/24/14*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2005 CADILLAC DEVILLE- ALLEGAN, MI
TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 CADILLAC DEVILLE- CHGO, IL
A RECALL LETTER WAS SENT TO ME, I CONTACTED TO GM TO LET THEM KNOW THEIR RECALL WAS A LITTLE TOO LATE AND LUCKILY I WAS NOT ON THE ROAD WHEN THIS HAPPENED I WAS IN A STORE PARKING LOT WHEN THIS OCCURRED. I EXPERIENCED COMPLETE LOSS OF BRAKES,STEERING AND ELECTRICAL. I THOUGHT IT WAS A BATTERY ISSUE. I PURCHASED A NEW BATTERY. I HAD TO CARRY THE BATTERY 3 MILES EACH WAY, IT WAS NOT THE BATTERY .CAR WAS TOWED, REPAIRS WERE FOUND TO BE IGNITION PROBLEM AND A MODULE NEEDED TO BE REPLACED, COSTING OVER $800, HOW DO I GET REIMBURSED FOR THIS? GM SAID THEY WOULD GET BACK TO ME AND ITS BEEN 3 WEEKS,I HAVE HEARD NOTHING. I WOULD APPRECIATE YOUR HELP. I HAVE ALL THE RECEIPTS AND HAD WE BEEN TOLD OF THE RECALL A BIG EXPENSE MIGHT OF BEEN SAVED,HOW DO I GET SOME SORT OF CLAIM FORM TO GET REIMBURSED? *TR
Source: NHTSA WEB SITE -
2001 CADILLAC DEVILLE- FORT SMITH, AR
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SHOULDER AND HEAD INJURIES, THE PASSENGER SUSTAINED HEAD AND NECK INJURIES, AND BOTH REAR SIDE PASSENGER'S SUSTAINED NECK AND BACK INJURIES. ALL OF THE OCCUPANTS REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS RULED AS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 CADILLAC DTS- VENICE , FL
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL) AND STATED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/07/14*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 CADILLAC DEVILLE- BIRMINGHAM, AL
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED IN NEUTRAL IN ORDER TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 10/07/14*LJ UPDATED 3/24/2015 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE