CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 CADILLAC CTS
    - WAYNESVILLE, MO

    I WAS DRIVING DOWN THE ROAD AND MY CAR STOPPED ACCELERATING. CAUSING A CLOSE ENCOUNTER OF A BAD ACCIDENT. THIS HAS HAPPENED NUMEROUS OF TIMES. TODAY MY CAR WILL NOT MOVE AT ALL. IT STILL RUNS IT JUST WILL NOT MOVE. THIS MORNING IT CONTINUED TO STOP ACCELERATING. CAUSING SOME REALLY CLOSE ENCOUNTERS. LUCKILY I GOT MY CAR IN MY DRIVEWAY AND NOW IT WONT MOVE. *TR

    Source: NHTSA WEB SITE
  • 2001 CADILLAC DEVILLE
    - NEW HAVEN, CT

    TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITH NO WARNING. THE VEHICLE WAS ALSO SMOKING AND OVERHEATING. THE SENSOR ILLUMINATED ON THE INSTRUMENT PANEL FOR OVERHEATING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED AND REPAIRED THE HEAD GASKET. AFTER THE REPAIR, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE RODS AND CRANK SHAFT PLUS THE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS NOT ABLE TO GET THE PARTS FROM THE AUTHORIZED DEALER TO REPLACE THE ENGINE , RODS AND THE CRANK SHAFT. THE CONTACT WAS REFERRED AND GETTING AN INDEPENDENT MECHANIC TO PURCHASE THE PART FROM THE MANUFACTURER BUT THE PART WAS STILL NOT AVAILABLE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND WAS WAITING FOR PARTS TO REMEDY THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED FOR THE ENGINE FAILURE AND THE RECALL REPAIR DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. UPDATED 10/07/14*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC DEVILLE
    - COVINGTON, WA

    I DROVE UP TO VALLE PARKING, STOPPED TO INSERT VALLE PARKING KEY. IGNITION FROZEN-COULD NOT INSERT KEY. STEERING WHEEL LOCKED. COULD NOT CONTACT ONSTAR. EVERYTHING FROZE? CALLED ONSTAR WITH MY CELL PHONE? THEY SENT A WRECKER TO TOW CAR TO CADILLAC DEALER(APPROXIMATELY 25 MILES AWAY). CADILLAC ADVISED "IGNITION LOCK CYLINDER JAMMED AND WILL NOT ROTATE". CADILLAC DEALER "CODED AND INSTALLED NEW IGNITION LOCK CYLINDER", FOR WHICH I PAID $632.86. SHOULD THIS BE INCLUDED IN "IGNITION RECALL"? SHOULDN'T I BE REFUNDED THE $632.86 I PAID FOR THESE REPAIRS? *TR

    Source: NHTSA WEB SITE
  • 2007 CADILLAC DTS
    - CONCORD, NC

    THE PLUG THAT CONNECTS TO THE HEAT/COOL MODULE HAS NOW MELTED ON THE YELLOW/RED WIRE WHICH IS ABOUT A 10GA WIRE. I HAVE READ MANY FORUMS AND ONLINE ARTICLES ABOUT GM HAVING THIS PROBLEM ON MANY OTHER GM VEHICLES. THIS IS A HUGE PROBLEM WHICH CAN RESULT IN A FIRE SINCE THE WIRE GETS HOT IT CAN POSSIBLY IGNITE THE PADDING UNDERNEATH THE SEAT. I SHOULD NOT HAVE TO FIX THIS MYSELF IT SHOULD BE REPAIRED BY THE DEALER. I CURRENTLY HAVE ABOUT 47K MILES ON MY CADILLAC AND THE HEAT AND COOL SEATS NO LONGER WORK UNLESS I MAKE THE REPAIRS. *TR

    Source: NHTSA WEB SITE
  • 2008 CADILLAC CTS
    - PAYSON, UT

    EVERY TIME I PUT GASOLINE IN MY CAR, IT DOES NOT AUTOMATICALLY START. I HAVE TO TRY 2 OR 3 TIMES. *TR

    Source: NHTSA WEB SITE
  • 2003 CADILLAC DEVILLE
    - JACKSON, CA

    IT IS SETTING IN THE GARAGE, AND I HAVE NO CAR BECAUSE I'VE BEEN SENT A NOTICE THAT IT'S RECALLED BECAUSE OF THE KEY PROBLEM, BUT THEY HAVE NO PARTS!!! SO, I AM WITHOUT A CAR, IN THE COUNTRY. THEY SHOULD SUPPLY ME A CAR IF THEY CAN'T FIX IT! *TR

    Source: NHTSA WEB SITE
  • 2005 CADILLAC SRX
    - MOUNT AIRY , NC

    TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V394000 (ELECTRICAL) BUT WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 CADILLAC DEVILLE
    - ANGLETON, TX

    TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE ENGINE FAILED TO START WHEN ATTEMPTING TO OPERATE THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 CADILLAC STS
    - FIFE, WA

    TL* THE CONTACT OWNS A 2008 CADILLAC STS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE SIDE MIRRORS WOULD ERRONEOUSLY RE-ADJUST MAKING BLOCKING THE CONTACTS VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC DEVILLE
    - ALBANY , GA

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED AND ALL OF THE LIGHTS IN THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT AN IGNITION SWITCH AND KEYS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE