CADILLAC Complaints

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE CHECK AIR BAG INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 118,000. UPDATED 10/22/14*CN THE CONSUMER STATED THE POWER/HEATED SEATS, DOOR HANDLES(3), WHEEL BEARINGS, SHOCKS AND STRUTS, BRAKES, HEADLIGHTS, TRACTION CONTROL, AND ENGINE ALL HAVE FAILED AND WERE REPAIRED. THERE WAS ALSO RUST THAT RECURRED AFTER IT WAS REPAIRED. UPDATED 05/19/2015 *JS

TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE CONTACT WAS AFRAID TO DRIVE THE VEHICLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT INDICATED THAT THE DRIVER OWNED A 2000 CADILLAC DEVILLE. THE DRIVER WAS INVOLVED IN A FATAL CRASH. THE VEHICLE WAS DIFFICULT TO STOP AND THE BRAKES FAILED ON SEVERAL OCCASIONS. THE VEHICLE WOULD ALSO JERK VIOLENTLY WHILE TRAVELING AT ANY SPEED. THE CONTACT STATED THAT THE DRIVER HAD THE VEHICLE ROUTINELY REPAIRED BY AN AUTHORIZED DEALER. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE JERKED VIOLENTLY AND THE DRIVER LOST CONTROL. THE BRAKES FAILED TO STOP THE VEHICLE UPON APPLYING THE BRAKE PEDAL. THE DRIVER CRASHED THE VEHICLE INTO A TREE. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED MAJOR HEAD AND BODILY INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER SUCCUMBED TO THE INJURIES SEVERAL DAYS LATER. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

WHEN I BACKED OUT OF MY CARPORT AND APPLIED MY BRAKES IT WOULDN'T STOP. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T MAKE THE CAR DO IT AGAIN. THE BRAKES WHEN I BACK UP STILL DOES NOT STOP MY CAR INTERMITTENTLY, UNTIL I STEP ON BRAKES 3 OR 4 TIMES. THIS IS FRIGHTENING. THE DEALERSHIP WOULDN'T EVEN TAKE A LOOK AT MY BRAKES. *TR

THE FRONT PASSENGER AIR BAG WARNING LIGHT CAME ON JUST AS I WAS STARTING THE CAR FOR THE DAY. WE TOOK THE CAR TO THE LOCAL DEALERSHIP AND THEY ARE WELL AWARE THIS IS A ON GOING ISSUE FOR THE 2006 STS, BUT IT IS NOT PART OF THE RECALL. I WOULD LIKE TO KNOW IF THE SAME PARTS WERE USED IN THE STS THAT WERE INCLUDED IN THE RECALL ? THE DEALERSHIP WANTS ALMOST A $1,000 TO FIX IT AND I WAS TOLD NONE OF MY AIR BAGS WILL DEPLOY UNTIL I GET THIS FIXED . I BELIEVE AIR BAGS AS A SAFETY FEATURE SHOULD BE COVERED FOR THE LIFE OF THE VEHICLE FOR ISSUES LIKE THIS. VERY DISAPPOINTED WITH CADILLAC NOT INCLUDING THE STS IN THE RECALL ESPECIALLY AFTER READING ALL THE OTHER OWNERS WITH THE SAME EXACT PROBLEM.

I WAS DRIVING AT APPROXIMATELY 60 MHP ON I77 NORTH - WITHOUT NOTICE OF ANY KIND IT BECAME VERY DIFFICULT TO STEER MY VEHICLE AND I LOST CONTROL AS WELL AS ALL POWER & ACCELERATION. ALL OF THIS HAPPENED SO FAST BUT I LOOKED DOWN AND NOTICED SEVERAL DASH BOARD/WARNING LIGHTS ON. THESE LIGHTS NORMALLY ONLY GO ON FOR A SECOND OR SO WHEN STARTING THE CAR. HAVING NO POWER OR ACCELERATION I WAS ABLE TO NAVIGATE MY CAR TO THE SIDE OF THE ROAD WITH OUT AN ACCIDENT BUT IMMEDIATELY NOTICED THAT MY IGNITION WAS ALREADY TURNED OFF. THE IGNITION KEY WAS NOT ALL THE OFF - JUST IN THE POSITION AS IF I WAS PARKED AND WANTED TO LISTEN TO THE RADIO. ONCE PULLED OVER I PLACED THE CAR IN "PARK" TURNED THE KEY ALL THE WAY OFF AND RESTARTED THE CAR. IT STARTED RIGHT UP. HOWEVER, NOW BOTH MY "SERVICE ENGINE SOON LIGHT" AND "AIR BAG" LIGHT STAYS ILLUMINATED AT ALL TIMES. THEY DO NOT GO OUT ONCE THE CAR IS STARTED. I AM NOT ABLE TO NOTICE ANY DIFFERENCE IN THE PERFORMANCE OR HANDLING AT THIS TIME BUT AM CONCERNED WITH THE LIGHTS REMAINING ON AT ALL TIMES WHEN DRIVING AS WELL AS THE SAFETY OF THE AIR BAGS. *TR

SHORT VERSION: WHILE DRIVING APPROX. 55MPH, REAR BRAKES LOCKED UP. WE PULLED OVER INTO A PARKING LOT AND THE BRAKES WERE SMOKING AND A SMALL FIRE APPEARED ON EACH REAR BRAKE. A PERSON WHO SAW US PULL INTO THE PARKING LOT RAN OVER AND PUT OUT THE FIRE ON EACH BRAKE. LONG VERSION: APPROX. 2-WEEKS PRIOR TO THE ABOVE INCIDENT, THE BRAKE WARNING LIGHT APPEARED ON THE DASH BOARD. I IMMEDIATELY PULLED OVER AND CALLED THE DEALERSHIP AND MADE AN APPOINTMENT. WHEN I RESTARTED THE CAR, THE LIGHT WAS NO LONGER ILLUMINATED. AFTER THE APPOINTMENT, THE DEALER STATED THEY COULD NOT FIND ANYTHING WRONG WITH THE BRAKING SYSTEM. APPROX. 1-WEEK LATER, I WAS PARKED IN A PARKING LOT. I STARTED MY CAR, RELEASED THE PARKING BRAKE, PUT THE CAR IN DRIVE BUT THE CAR WOULD NOT MOVE. IT APPEARED THE BRAKES WERE LOCKED. I CALLED THE ONSTAR SYSTEM, THE RAN A DIAGNOSTIC TEST AND FOUND NO ISSUES. I SHUT THE CAR OFF AND RESTARTED THE CAR AND THE PROBLEM DISAPPEARED. A FEW DAYS LATER, MY WIFE AND I WERE DRIVING IN UP STATE NEW YORK WHEN THE INCIDENT ABOVE OCCURRED. AFTER RETURNING TO OHIO, WE TOOK THE CAR TO THE DEALER WE PURCHASED THE CAR FROM. THEY CALLED YESTERDAY AND SAID THEY REPLACED THE BRAKE PADS BUT FOUND NOTHING WRONG WITH THE BRAKING SYSTEM. AT THIS POINT, WE ASSUME THERE IS A DEEPER PROBLEM WITH THE VEHICLE ELECTRONIC BRAKING SYSTEM AND CURRENTLY NOT ACCEPTING THE CAR BACK. WE HAVE CONTACTED GM AND OUR CASE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE VEERED OFF THE ROAD AND THE BRAKES FAILED TO ENGAGE. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE BACK ONTO THE ROAD. THE PROBLEM OCCURRED NUMEROUS TIME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT STATED OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55, THE ENGINE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE FAILURE RECURRED SEVEN TIMES. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,970.

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM ENGINE COMPARTMENT AND ALL OF THE WARNING LIGHTS ILLUMINATED. THE VEHICLE COASTED TO THE LEFT INDEPENDENTLY AND THE VEHICLE STALLED. THE CONTACT RECEIVED NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.