CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1998 CADILLAC FLEETWOOD- STERLING HEIGHTS, MI
APPLIED BRAKE BRAKES DID NOT GRAB CAR STARTED TO SLIDE WAS TOLD MOUDOULE WENT OUT CADILLAC SAID THEY HAD RECALL CAN;T GET PART. *TR
Source: NHTSA WEB SITE -
2007 CADILLAC DTS- MEMPHIS, TN
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC DEVILLE- ROSWELL, NM
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE VEERED OFF THE ROAD INTO BRUSHES AND THE VEHICLE CAME TO A STOP. THERE WERE UNKNOWN WARNING LIGHTS THAT ILLUMINATED. THE FAILURE OCCURRED ON TWO OCCASIONS. THE CONTACT STATED THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) BUT THE PART NEEDED WAS NOT AVAILABLE. THE VEHICLE WAS TOWED AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC DEVILLE- CHARLESTON, WV
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE INNER HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC DEVILLE- ELKIN , NC
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, HE BECAME DISTRACTED AND CRASHED INTO A POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION THAT REQUIRED MEDICAL ATTENTION. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER THE PART NEEDED FOR REPAIRS WAS UNAVAILABLE. THE VEHICLE WAS DRIVEN TO THE DEALER FOR REPAIRS. THE FRONT BUMPER AND GRILL WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 240,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2005 CADILLAC DEVILLE- JACKSONVILLE, FL
TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS RELEASED AND THE VEHICLE ACCELERATED WITHOUT THE CONTACT DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT DEPRESSED THE BRAKE PEDAL AND WAS ABLE TO STOP THE VEHICLE AND AVOID A CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND WAS WAITING FOR PARTS TO ARRIVE TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 173,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 CADILLAC DEVILLE- EAST CHICAGO, IN
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHEN THE CONTACT STARTED THE VEHICLE, IT SHOOK VIOLENTLY AND THE SPEED INCREASED WHILE DRIVING. THE DEALER REPLACED THE POWER STEERING PUMP, BUT THE FAILURE RECURRED. THE VEHICLE CONTINUED TO SHAKE VIOLENTLY AND THE CONTACT HAD TO APPLY FORCE TO HOLD THE STEERING WHEEL WHILE DRIVING. THE FAILURE OCCURRED AT VARIOUS SPEEDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 CADILLAC CTS- CHESTERFIELD , MO
TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. ON ANOTHER OCCASION, WHILE DRIVING 15 MPH, THE SPEEDOMETER DISPLAYED 65 MPH. IN ADDITION, WHILE ATTEMPTING TO MAKE A U-TURN, THE VEHICLE FAILED TO ACCELERATE AND ROLLED AWAY. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN REPLACED THE REAR DRIVE SHAFT CENTER JOINT BOLT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 CADILLAC DEVILLE- CHICAGO, IL
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE IGNITION SWITCH WAS REPLACED THREE TIMES BY THE INDEPENDENT MECHANIC AND ONCE BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 CADILLAC DTS- ST CLAIRESVILLE, OH
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED, CAUSING THE VEHICLE TO SPIN AND CRASH INTO A FENCE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE