CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 CADILLAC DEVILLE
    - ELKHART, IN

    TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC CTS
    - COLUMBIA, SC

    MY CTS HAVE BEEN IN THE SHOP NUMEROUS TIME FOR SMOKE AND THE SMELL OF OIL BURNING COMING FROM THE ENGINE COMPARTMENT.AFTER YEARS OF TAKING MY VEHICLE TO THE DEALERSHIP AND HAVING PARTS REPLACE THE PROBLEM STILL OCCUR. *TR

    Source: NHTSA WEB SITE
  • 2003 CADILLAC DEVILLE
    - FARMINGTON HILLS, MI

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CADILLAC DEVILLE
    - SEABROOK, NH

    TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 CADILLAC DEVILLE
    - WEST SACRAMENTO, CA

    TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A MEDIAN. NO POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE FAILED. UNKNOWN REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 CADILLAC DEVILLE
    - MOBILE, AL

    TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH DRIVING OVER SPEED BUMP, THE ENGINE STALLED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO THE DEALER FOR THE DIAGNOSIS. THE TECHNICIAN STATED THAT THE POWER TRAIN, THE BATTERY AND STARTER ASSEMBLY NEEDED BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE PROBLEM RECURRED MULTIPLE TIMES. THE STARTER ASSEMBLY WAS REPLACED AGAIN BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM) AND THE VIN WAS INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 CADILLAC DTS
    - PULASKI, VA

    TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM ); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/03/14*LJ UPDATED 3/10/2015 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 CADILLAC STS
    - ATLANTA, GA

    2006 CADILLAC STS. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION PROBLEM. *SMD THE CONSUMER STATED AS HE NEARED THE HIGHEST ELEVATION OF THE HIGHWAY, OTHER VEHICLES WERE GOING ABOUT 58-60 MPH, AND THE CREST FLATTENED, THE SPEED INCREASED ALMOST AUTOMATICALLY, AS THE RESISTANCE DECEASED. AFTER A FEW HUNDRED YARDS, THE CONSUMER REALIZED HE HAD NO POWER UNDER HIS FOOT, THE DASH LIGHTS WENT OUT WITH NO ENGINE CONDITION INDICATORS DISPLAYING, THE ONLY LIGHT ON THE DASH WAS A LIGHTED "D" INDICATING THE TRANSMISSION WAS IN DRIVE. DESPITE THE VEHICLE BEING IN GEAR, THE VEHICLE WAS COASTING AT 70 MPH. UPON INSPECTION, THE START BUTTON AND IGNITION SWITCH FAILED. A FEW WEEKS EARLIER, THE VEHICLE STALLED WHILE AT A STOP LIGHT. HE IMMEDIATELY RE-STARED THE VEHICLE. ON A SEPARATE OCCASION, THE CONSUMER EXPERIENCED A LAPSE OF POWER.

    Source: CONSUMER LETTER
  • 2002 CADILLAC DEVILLE
    - ENGLAND , AR

    TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT DROVE THE VEHICLE INTO A DITCH. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000. UPDATED 10/23/14*CN THE CONSUMER STATED WHILE DRIVING THE STEERING COLUMN WOULD LOCK UP. UPDATED 8/10/2015*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 CADILLAC DEVILLE
    - KANKAKEE, IL

    TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT STATED THAT THE BRAKE PEDAL BECAME EXTREMELY DIFFICULT TO DEPRESS AND THE STEERING WHEEL LOCKED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A TREE AND THE AIR BAG DEPLOYED SHORTLY AFTERWARDS. THE VEHICLE DID NOT SHUT OFF AFTER THE CRASH AND CAUSED SPARKS AND FUEL FUMES TO ENTER THE CABIN OF THE VEHICLE. THE POLICE HAD TO CUT THE WIRES AND DETACH THE BATTERY IN ORDER TO TURN OFF THE VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BROKEN TAILBONE, A CRACKED STERNUM, AND BRUISES AND CONTUSIONS ACROSS THE CHEST. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/02/14*LJ UPDATED 3/2/15 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE