CADILLAC Complaints

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW FAILED TO ROLL UP OR DOWN PROPERLY. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO AN UNKNOWN MANUFACTURER RECALL RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 45 MPH, THE INSTRUMENT PANEL INDICATORS FAILED TO ILLUMINATE. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

THE CAR WOULD DIE OUT, AND YOU HAVE NO POWER ANYTHING. PUT IT IN NEUTRAL AND YOU COULD RESTART IT. SOLUTION WAS TO REPLACE TWO SENSORS THAT COST ABOUT $400. THIS ALSO HAPPENED ON A 2001 CADILLAC DEVILLE, I HAD IN 2012, AND HAD TO REPLACE SENSORS. ABOUT $400. AGAIN. ALL REPAIRS WERE DONE A CHEVY DEALER DEKALB/SYCAMORE CHEVY. THIS A SIMILAR PROBLEM TO THE KEYS IN THE IGNITION. THE CAR ENGINE JUST DIE AND NO POWER ANYTHING. THE REPAIRS ARE IN THE DEALER RECORDS. I WOULD LIKE MY MONEY BACK. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/02/14*LJ UPDATED 03/3/2015 *JS

TL* THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES INTERMITTENTLY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SHIFTING INTO NEUTRAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER WAS NOT ABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. UPDATED 10/02/14*LJ UPDATED 3/3/2015 *JS

WHILE DRIVING IN RAINY CONDITIONS, THE DRIVER, MY DAD, EXITED AN INTERSTATE HIGHWAY ONTO A DOWN-SLOPED RAMP. NEAR THE TERMINATION POINT OF EXIT WHERE IT HAD A LEFT TURN AND A RIGHT TURN LANE, HE ATTEMPTED TO TURN THE STEERING WHEEL TO THE RIGHT TO ENTER THE RIGHT TURN LANE. HOWEVER, THE STEERING WHEEL LOCKED UP, FAILING TO TURN THE WHEELS TO THE RIGHT, AND THE CAR STRUCK ANOTHER CAR SITTING IN THE LEFT-TURN LANE. MY MOTHER, WHO WAS SITTING IN THE FRONT PASSENGER SEAT, SUFFERED WHIPLASH AS A RESULT OF THE INCIDENT. MY DAD EXPERIENCED THE RAINY WEATHER STEERING PROBLEM MANY TIMES DURING THE 41,000 MILES HE DROVE THE CAR. ALTHOUGH HE ADDRESSED THE PROBLEM WITH VARIOUS CADILLAC DEALERSHIPS AND INDEPENDENT MECHANICS SEVERAL TIMES, NONE OF THEM EVER FIXED IT. I INHERITED THE CAR UPON MY DAD'S DEATH, AND THE FIRST TIME I DROVE IT IN THE RAIN IN DECEMBER 2012, THE STEERING WHEEL FROZE WHEN I ATTEMPTED TO MAKE A LEFT TURN ON A CITY STREET, AND I NEARLY STRUCK A PEDESTRIAN CROSSING THE STREET. I REPORTED IT TO CADILLAC VIA THEIR WEBSITE IN DECEMBER 2012, BUT THEY DIDN'T RESPOND TO MY INQUIRY. THE CAR IS VIRTUALLY USELESS TO ME, BUT I, OUT OF GOOD CONSCIENCE, WON'T SELL IT TO SOMEONE ELSE. THIS PROBLEM HAS BEEN REPORTED REPEATEDLY TO THE NHTSA AND ON MANY WEBSITES, SUCH AS HTTP://WWW.ARFC.ORG/COMPLAINTS/2004/CADILLAC/DEVILLE/STEERING/PROBLEM.ASPX AND HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/16219/CADILLAC/DEVILLE/CADILLAC-DEVILLE-STEERING-PROBLEMS. AN UNSUSPECTING PERSON DRIVING A CAR WITH THIS PROBLEM IS LIKE PLAYING RUSSIAN ROULETTE! WHAT MUST HAPPEN TO GET NHTSA TO FORCE GM TO ISSUE A RECALL AND GET THIS VERY SERIOUS, LIFE-THREATENING PROBLEM FIXED? WILL IT TAKE LOSS OF LIFE? PLEASE, NHTSA, GIVE US SOME HELP! *TR