CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 CADILLAC DTS- KITTANNING, PA
RECEIVED NOTICE OF GM RECALL 14299 ON 8/18/14. FURIOUS THAT THE PARTS TO REMEDY THIS PROBLEM ARE SAID TO BE UNAVAILABLE AND NO DATE - OR EVEN AN EXPECTED DATE - FOR THEIR AVAILABILITY IS GIVEN IN THE LETTER RECEIVED. GM HAS KNOWN OF THIS PROBLEM LITERALLY FOR YEARS NOW AND I DON'T APPRECIATE THE FACT THAT THERE ARE NO PARTS TO PROVIDE AN IMMEDIATE REMEDY OR AN ANTICIPATED DATE FOR ITS RESOLUTION. TOTALLY UNCONSCIONABLE! MEANWHILE, OWNERS ARE EXPECTED TO USE ONLY THEIR IGNITION KEY (NO OTHER IMPLEMENTS ARE TO BE ON THE KEY RING - SUCH AS THOSE FOR SELF-DEFENSE OR CONVENIENCE) TO OBVIATE GM'S SAFETY LAPSE FOR AN UNDETERMINED LENGTH OF TIME THAT WILL BE AT THE CONVENIENCE OF GM, NOT THEIR CUSTOMERS. ADDITIONALLY, SINCE THERE HAS BEEN MEDIA COVERAGE OF THIS PARTICULAR PROBLEM FOR YEARS, WHY AM I ONLY NOW RECEIVING NOTICE THAT MY CAR IS INVOLVED IN THIS RECALL? *TR
Source: NHTSA WEB SITE -
2006 CADILLAC DTS- HENDERSONVILLE, NC
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC DEVILLE- WEST UNION , IA
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FUEL FILLER TUBE CORRODED AND AS A RESULT, IT PREVENTED THE GAS CAP FROM COMPLETELY CLOSING CAUSING THE CHECK ENGINE WARNING LIGHT TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSE THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 CADILLAC ESCALADE ESV- THORNVILLE, OH
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE ESV. WHEN THE CONTACT DROVE IN REVERSE AND ATTEMPTED TO APPLY THE BRAKES, THE VEHICLE MADE A LOUD NOISE. THE CONTACT'S VEHICLE FAILED TO STOP AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE BRAKE LINES FRACTURED DUE TO EXCESSIVE CORROSION. THE CONTACT STATED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 04V045000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. UPDATED 10/8/14*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 CADILLAC DEVILLE- POMPANO BEACH, FL
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES FAILED TO STOP THE VEHICLE AND THE BRAKE LIGHTS ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 CADILLAC DEVILLE- EASLEY, SC
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND THE VEHICLE RESUMED NORMAL FUNCTION. THE CONTACT RECENTLY RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 114V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 CADILLAC STS- RALEIGH, NC
ON MANY OCCASIONS, MY 2007 CADILLAC STS EXPERIENCED THE EXACT SAME IGNITION PROBLEM AS OTHER MORE POPULAR MODELS OF THE 2007 CADILLAC. THIS PROBLEM CAUSES THE ENGINE TO SUDDENLY QUIT WHILE DRIVING CAUSING SERIOUS DANGER TO BEING HIT BY THE CAR BEHIND ME. IT DOES NOT MATTER WHETHER YOU ARE DRIVING AT 20 MPH OR 65 MPH. IT RANDOMLY CAUSES THE ENGINE TO DIE. AN IGNITION RECALL HAS BEEN ISSUED ON MANY (OR ALL) MODELS OF THE 2007 CADILLAC EXCEPT THIS STS MODEL. THE DEALER, THOMPSON CADILLAC, CONFIRMED THAT IT IS THE IGNITION PROBLEM. HOWEVER, GM REFUSES TO PAY FOR REPAIR. CAN YOU ASSIST ME? *TR
Source: NHTSA WEB SITE -
2001 CADILLAC DEVILLE- LAFAYETTE, LA
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THERE WAS OIL LEAKING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE RESEALED DUE TO A LEAK COMING FROM THE VALVES. THE CONTACT ALSO TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED AND REPLACED THE WATER PUMP, THE SPARK PLUGS AND THE VALVE COVER GASKET. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 CADILLAC CTS- PELZER, SC
DRIVING DOWN ROAD IT JUST CUT OFF OTHER TIMES IT JUST WOULD NOT START I HAVE HAD IT 3YRS AND ONLY GOT TO DRIVE IT 2 MTHS I REALLY WANTED THIS CAR BUT NEVER KNEW WHAT WAS GOING TO HAPPEN!ALSO SOME KIND OF SEAL WE HAD FIXED BLEW MAYBE A WEEK AFTER IT WAS FIXED. *TR
Source: NHTSA WEB SITE -
2005 CADILLAC DEVILLE- PHILADELPHIA, PA
TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SWERVED AND CRASHED INTO A FIRE HYDRANT. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE FAILURE MILEAGE WAS 47,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE