CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 CADILLAC DTS- OCEAN SPRINGS, MS
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 CADILLAC DTS- MAGNOLIA, MS
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT THEN INSPECTED THE VEHICLE AND NOTICED THAT THE POWER STEERING PUMP DETACHED FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE STEERING WHEEL BECAME HARD TO TURN. THE CONTACT ALSO NOTICED THE STRUTS WERE LEAKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE UNDER THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 CADILLAC DEVILLE- LAS VEGAS, NV
TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 CADILLAC DEVILLE- STREELING HEIGHTS , MI
TL* THE CONTACT OWNS A 1999 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING THE ABS LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE TECHNICIAN DIAGNOSED THE ABS MODULAR NEEDED TO BE REPLACED. THE TECHNICIAN INFORMED THE CONTACT TO NOT DRIVE THE VEHICLE IN CERTAIN WEATHER CONDITIONS DUE TO THE FACT THE REPLACEMENT PARTS ARE UNAVAILABLE. NO REPAIRS WERE MADE TO THE VEHICLE AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 CADILLAC DEVILLE- CLEVLAND, OH
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND CAUSED THE CONTACT TO CRASH THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. TWO PASSENGERS WERE INJURED AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 CADILLAC DEVILLE- SCOTTSDALE, AZ
WHEN THE KEY WAS INSERTED INTO THE IGNITION IT DID NOT GO IN. IT APPEARS DUE TO A GM RECALL #14299 THIS CONTRIBUTED TO, WHAT SEAMS, THE TUMBLERS FALLING & THE KEY WILL NOT INSERT. THE VEHICLE IS NOW DISABLED. I BELIEVE THIS IS GM'S FAUL & SHOULD BE UNDER THEIR WARRANTY. *TR
Source: NHTSA WEB SITE -
2003 CADILLAC DEVILLE- RICHMOND , IL
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT TRANSMISSION FLUID WAS LEAKING. A PRIVATE MECHANIC STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 65,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 CADILLAC DTS- WASHINGTON, MO
THERE IS A 41 INCH BRAKE LIGHT INSTALLED ON THE TRUNK LID WHICH COSTS $223.75 TO REPLACE. IT WOULD HAVE BEEN NO BIG DEAL, BUT, AS I WAS REPLACING IT, I NOTICED IT WAS NEVER PROPERLY FITTED TO THE TRUNK AT THE FACTORY, WHICH CAUSED THE ORIGINAL DAMAGE, BROKEN COMPLETELY THROUGH IN THE MIDDLE, AND SEVERAL CRACKS, NOT WORKING. TO BOLT ON A NEW ONE IMPROPERLY FITTED WILL CAUSE THE SAME DAMAGE BECAUSE THE HARD PLASTIC IS UNDER HEAVY STRESS WHEN TIGHTENED DOWN. TO PROPERLY FIX THE SITUATION WILL COST THOUSANDS, MY WIFE AND I BOTH HAVE DISABILITIES AND WE CANNOT POSSIBLY AFFORD THE FIX AS THE CAR ALREADY NEEDS OVER $3000 IN SUSPENSION PARTS AS WELL, PLUS LABOR. IT IS A SAFETY ISSUE AND A TICKETABLE OFFENSE. WE EXPECT GM TO FULLY PAY FOR A PROPER FIX AS THEY HAD TO KNOW WHAT WOULD HAPPEN UP THE ROAD. I'M SURE THEY'VE ALSO NOTICED A LARGE NUMBER OF THE LIGHTS BEING ORDERED. DOESN'T PRESIDENT OBAMA RIDE IN A STRETCHED DTS? HE MIGHT WANT TO HAVE HIS FIXED TOO. BY THE WAY, WE JUST PURCHASED A NEW MALIBU 6 DAYS AGO, WHICH IF THIS ISN'T HANDLED RAPIDLY WILL GO RIGHT BACK TO THE DEALER AND BOTH PERSONAL AND CLASS ACTION SUITS FILED. *TR
Source: NHTSA WEB SITE -
2006 CADILLAC SRX- ST. PETERSBURG, FL
THE FRONT TURN SIGNALS ARE CONSTANTLY BURNING OUT, AND ARE NOT EASY AND VERY COSTLY TO GET TO FOR REPLACEMENT. FOUR BULBS IN SIX MONTHS IS UNACCEPTABLE. *TR
Source: NHTSA WEB SITE -
2013 CADILLAC CTS- WESTMINSTER, CA
MY 2013 CADILLAC CTS WAS RECALLED FOR UNINTENDED ROTATION OF THE IGNITION SWITCH. ALL THAT THE RECALL REQUIRED WAS TO ADD A SECOND SMALL RING TO THE KEY AND GIVE ME A PAPER TELLING ME NOT TO ATTACH ANY THING TO THE KEY INCLUDING THE KEY FOB. HOWEVER, THE DEALER ATTACHED THE KEY FOB TO THE KEY. THEY JUST PLACE THE PAPER ON MY DASH SO I DIDN'T READ IT TILL I WAS AT HOME. I CALLED THE DEALER SERVICE DEPARTMENT AND THEY SAID I SHOULD REMOVE THE FOB. IS IT ACCEPTABLE THE LEAVE A DEFECTIVE PART IN A CAR AND JUST TELL YOU NOT TO ADD ANYTHING TO THE KEY RING TO TRY TO PREVENT THE PROBLEM FROM OCCURRING? *TR
Source: NHTSA WEB SITE