CADILLAC Complaints

I had two issues while the car was still under warranty one occasion while driving on a road the engine failed during my trip and I was stranded on the side of the road had to get it towed to the dealer. Second time. I was pulling out of the grocery store and my vehicle lost power as well so on two occasions while driving my car lost power while being in use. I cannot remember the exact date, but I believe it was between 2023 and 2025 for both incidents

Total brake system failure. Lost almost all brake function nearly causing an accident. June 17, 2026 car was taken to dealership. Electronic Brake Control Module (EBCM), Brake Master Cylinder, Brake Pedal Retainer replacement required. August 7, 2026 received a call from dealer stating that EBCM replacement was faulty or failed. August 26, 2026 Contacted GM to ask for inclusion in recall 20V588000. Was refused inclusion. 70 days out of service and was forced to sell vehicle due to safety concern, extended repair schedule and cost of a vehicle I could not use. Two EBCM replacements and vehicle is still out of service as of August 26, 2026.

Driving on a major interstate and the vehicle started knocking and losing acceleration, shaking terribly at a slow down/stop, lights on dash engaged, check engine, auto hold, service stabilitrak. Determination was a engine bearing went bad which contaminated the oil and other parts

On XXX, I was involved in a collision with my 2025 Cadillac Lyriq with vin # [XXX]. in which my vehicle struck a parked car, then a tree, then a curb, in sequence, at approximately 30 mph. The vehicle continued onto the curb after the final impact. All passengers sustained injuries and required X-rays and medical treatment. There were no warning lights or dashboard indicators prior to the collision suggesting any system malfunction. During the collision, the front airbags did not deploy despite multiple significant impacts. Additionally, Automatic emergency braking didn't engage as it should Following the collision, inspection showed extensive front-end damage including damage to the tires, suspension, and cross member, hood, grill, fender etc. requiring full front-end replacement. I am requesting that NHTSA investigate the non-deployment of the airbag system and the brake failure in relation to this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The L87 in our Escalade had a catastrophic failure at 97,088 miles. We were told that the right cylinder head had failed which caused the lower main bearings to fail. We had the engine replaced with a newly rebuilt L87 on XXX (invoice date). The engine was rebuilt by GM. Our local shop procured it through Weisner GMC in [XXX]. The cost to us was $11,428.22. Fortunately, we were able to limp the car into our local shop. Now, this newly rebuilt engine has 11,056 miles on it and we are experiencing the same symptoms as the last. Those are: ticking during acceleration and very rough idling and a growling noise at low speeds. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine failed while driving down the highway at speed. Just shut off. Very dangerous. No power had to pull over. Vehicle would not start agin. Said low oil pressure. Had it towed to the dealership. Complete engine failure and had to have the motor replaced. After replacement engine still does not feel right and transmission acts up as well. Complete piece of junk for how expensive these vehicles are. Scary, dangerous and do not trust this vehicle anymore. Stuck with an unsafe piece of junk that's unreliable. Please help. New motor is exactly the same as the other one so it's going to fail again. It stays at the dealership instead of my driveway. People are getting screwed. Some kind of compensation needs to be done for us with these issues. Completely unfair.

Complete engine failure in 2026 Cadillac Escalade sport platinum with 3100 miles

I was driving and no check engine lights were on. I came to a stop sign and the car lost all power. I couldn't get it in park and neither could any of the 3 tow truck drivers. Therefore the car had to be skated onto the tow truck and then shimmied off, causing even more damage. They fixed the motor with the same engine , said there were metal shavings, which will end up doing the same thing and I do not feel safe driving a car i just bought for 72,000. The car only has 48,000 miles on it. I picked up the car after the repair and started to drive it home and when i got up to over 55 it started shaking and pulling to the right. It is not the same car I bought just a year ago and I am still waiting for them to return it back to me after a month of waiting for a power steering replacement. They do not know for sure if that's the problem now, but said they think that this will fix it. I do not feel safe if the mechanic doesn't even know what is wrong now.

Driving my 2021 Escalade on interstate and engine began emitting sudden, loud metallic tapping. Oil pressure dropped off and a reduced power warning came on HUD. Acceleration dropped off, forcing him to coast dangerously across three lanes of traffic to the shoulder. Coasted to dealership—-somehow the VIN didn’t fall within the 2021-2024 recall despite exhibiting the exact same failure. Catastrophic engine failure needing full engine replacement.

69,000 mile oil change I was told i needed to spend thousands of dollars on repairing an oil leak b/c my Cam carrier is leaking. Cadillac has a know issue with this repair and refuses to stand behind it's product. Numerous complaints already on forums and yet they charge thousands to fix. A top name brand that can't produce a vehicle past 69000 miles without a major issue. I wanted to make it known about the ongoing issue by Cadillac. So sad.