CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 CADILLAC STS- RICHARDSON, TX
MY 2005 CADILLAC STS BRAKES LOCKED UP AND CAUSED MY CAR TO CRASH. AFTER RESEARCH I AM SHOWING THAT THERE WAS A RECALL REGARDING THE BRAKE SYSTEM. IN ADDITION, WHEN CHANGING GEARS YOU CAN HEAR THE GEARS CHANGING FROM THE OUTSIDE OF THE CAR. I RESEARCHED THIS AS WELL AND APPARENTLY THERE IS A DEFECT AND RECALL ON THE AXLE. I AM NOT HAPPY ABOUT THIS VEHICLE THAT I JUST PURCHASED FOR ALITTLE OVER 7 MONTHS. THERE IS ALSO AN ELECTRICAL PROBLEM. AS I AM DRIVING, THE HOOD AJAR LIGHT COMES ON AND THERE IS NO SIGN OF MY HOOD BEING AJAR. IN ADDITION, THE TRANSMISSION SEEMS AS THOUGHT IT IS GOING OUT AS WELL. BEFORE I CONSULT WITH AN ATTORNEY I WANTED TO FIRST GIVE GMC AN OPPORTUNITY TO RESOLVE THIS ISSUES. MY VEHICLE HAS LESS THAN 100,000 MILES. ALSO, PLEASE NOTE THAT DUE TO THE ELECTRICAL PROBLEM, MY REVERSE LIGHTS HAS NEVER WORKED. THE UNKNOWN OTHER WOULD BE THE AXLE AND TRANSMISSION. *TR
Source: NHTSA WEB SITE -
2003 CADILLAC ESCALADE EXT- DICKINSON, TX
I HAD JUST LEFT MY HOME AND AT THE FIRST STOP SIGN THE BRAKES FAILED, THE PEDAL WENT TO THE FLOOR, USED EMERGENCY BRAKE TO STOP. RETURNED HOME AND FOUND BRAKE FLUID COMING FROM THE LEFT FRONT FRAME AREA UNDER THE MASTER CYLINDER. PULLED WHEEL OFF AND THE STEEL BRAKE LINE HAD RUPTURED. ALL BRAKE LINES SEVERELY RUSTED. NOT SAFE TO DRIVE. I HAVE FOUR OTHER CARS AND NONE HAVE BRAKE LINES RUSTED LIKE THESE. SUSPECT MATERIAL USED TO MAKE BRAKE LINES NOT TO SPECIFICATION RESULTING IN SEVER CORROSION.. *TR
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- SCAPPOOSE, OR
WHEN BREAKING HAVE A VERY UNUSUAL SMELL COMING FROM THE BREAK. VEHICLE HAS A 2 TO 4 SECOND DELAY WHEN APPLYING THE GAS. THE HATCH BACK WILL OPEN BY ITS SELF AND SOMETIMES CLOSE BY IT SELF. *TR
Source: NHTSA WEB SITE -
2006 CADILLAC DTS- MILWAUKEE, WI
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL SEIZED. THE CONTACT ALSO MENTIONED THAT THE STEERING WHEEL WAS VIBRATING AND WAS MAKING A LOAD ABNORMAL NOISE. THE CONTACT NOTICED THAT THERE WAS POWER STEERING FLUID LEAKING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 06V105000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 CADILLAC CTS- MILLEDGEVILLE, GA
BOTH REAR TAILLIGHTS ARE SEPARATING FROM THE BODY AT THE TOP. THERE IS A GAP OF APPROX. 1/4-3/8 INCH FROM THE TOP PEAK OF TAILLIGHT TO BODY. THIS IS ON A 2011 CADILLAC CTS AWD LUXURY WAGON. *TR
Source: NHTSA WEB SITE -
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2004 CADILLAC CTS- RHOADESVILLE, VA
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, A HUMMING NOISE EMITTED FROM THE ENGINE COMPARTMENT. THE VEHICLE VIBRATED AND THE ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT AFTER THE SPEED INCREASED TO 60 MPH, THE VEHICLE NO LONGER VIBRATED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 57,565.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 CADILLAC DEVILLE- JERSEY CITY, NJ
TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FRONT DRIVERS SIDE OF THE VEHICLE STARTED TO VIBRATE VIOLENTLY. THE CONTACT MENTIONED THAT ONCE VEHICLE SPEED WAS REDUCED TO 55 MPH, THE VEHICLE STOPPED VIBRATING. THE CONTACT MENTIONED THAT ALL FOUR TIRES AND RIMS WERE REPLACED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 45,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC SEVILLE- STOCKTON, CA
2002 CADILLAC SEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION PROBLEMS. *SMD THE CONSUMER STATED ON FIVE OCCASIONS, THE VEHICLE SHUT DOWN, WHILE DRIVING ON THE FREEWAY. ON ONE OCCASION, THE KEY WOULD NOT COME OUT OF THE IGNITION. ALSO, THERE WAS A PROBLEM WITH THE ABS, THAT NEEDED TO BE ADDRESS. *JB
Source: CONSUMER LETTER -
2004 CADILLAC ESCALADE- NEW YORK, NY
I WAS DRIVING APPROXIMATELY 35 MPH AND A CAR CUT ME OFF AND I HAD TO STOP SHORT. MY TRUCK'S BRAKES DIDN'T RESPOND BUT AFTER PUMPING THEM I WAS ABLE TO JUST STOP BEFORE HITTING THE CAR THAT CUT ME OFF AND STOPPED. NOTICED BRAKES DIDN'T FEEL RIGHT AFTERWARDS BUT DROVE CAREFULLY. PARKED AND WHEN I CAME BACK TO THE TRUCK A FEW HOURS LATER ALL THE BRAKE FLUID WAS ON THE GROUND AS MY BRAKE LINE RUPTURED AND WHEN I TURNED ON THE TRUCK I HAD NO BRAKE PRESSURE. HAD THE TRUCK TOWED TO THE LOCAL CADILLAC SERVICE CENTER AND WAS TOLD THE BRAKE LINES WERE CORRODED/RUSTED AND NEED TO BE REPLACED. I HAVE HAD MY TRUCK SERVICED BY CADILLAC SINCE I BOUGHT IT NEW AND JUST SPENT OVER $3,000 IN MAY OF 2013 TO HAVE THE TRUCK SERVICED INCLUDING HAVING THE BRAKES REPLACED INCLUDING THE ROTORS. NO MENTION THAT MY BRAKE LINES WERE COMPROMISED AND COULD FAIL. AS I READ IN THE NY TIMES YESTERDAY THAT OTHER GM VEHICLES HAVE EXPERIENCED THE SAME ISSUE I WANTED TO SHARE MY EXPERIENCE AND I AM VERY FORTUNATE THAT NO ONE WAS INJURED. *TR
Source: NHTSA WEB SITE -
2012 CADILLAC ESCALADE- FRISCO, TX
ON THE INDICATED DATE MY WIFE AND I WERE DRIVING FROM DALLAS, TX TO ANN ARBOR, MI. MY WIFE WAS DRIVING AND WE WERE ON I-44 APPROX. 20 MILES SOUTH OF ROLLA, MO. AT HIGHWAY SPEED WE EXPERIENCED SUDDEN AND REPEATED LOSS OF ELECTRICAL POWER AND RELATED POWER SYSTEMS. THIS WAS EVIDENCED BY DOOR LOCKS REPEATEDLY CLICKING ON AND OFF, NAVIGATION SYSTEM FAILURE, AIR CONDITIONING FAILURE, STABILITRACK FAILURE AND LACK OF POWER STEERING. MY WIFE WAS ABLE TO CONTROL THE VEHICLE AND AFTER SEVERAL CALLS TO ONSTAR AND THE USE OF OUR CELL PHONES WE WERE ABLE TO LOCATE A DEALER IN ROLLA. WE ??LIMPED?? INTO THE DEALER AFTER EXPERIENCING SEVERAL MORE ADVERSE FAILURE INCIDENTS. THE DEALER CHECKED OUT THE VEHICLE AND COULD NOT IDENTIFY THE CAUSE THROUGH RUNNING HIS DIAGNOSTICS. HE CONCLUDED THAT THE BATTERY WAS DEFECTIVE AND REPLACED IT ALLOWING US TO CONTINUE OUR TRIP. UNFORTUNATELY THIS EXACT SAME ISSUE RECURRED ON JUNE 21, 2014 WHILE DRIVING AT HIGHWAY SPEEDS IN THE DALLAS, TX AREA AND AGAIN, TWICE, DRIVING AT APPROX. 40 MPH IN FRISCO, TX ON JUNE 23, 2014. THE LOCAL DEALER SERVICED THE VEHICLE ON THOSE DATES AND REPLACED THE NEGATIVE BATTERY CABLE. DURING THE PAST SEVERAL WEEKS I HAVE HAD NUMEROUS CONVERSATIONS WITH GM CUSTOMER CARE SEEKING ASSURANCES THAT THIS WAS A KNOWN PROBLEM AND THAT THE LATEST ??FIX?? WAS GOING TO PERMANENTLY CORRECT THIS SAFETY AND RELIABILITY PROBLEM. UNFORTUNATELY, I HAVE NOT BEEN SATISFIED THAT THIS PROBLEM HAS BEEN PERMANENTLY FIXED. I AM CONCERNED THAT WE WILL HAVE A RE-OCCURRENCE OF THIS PROBLEM IN THE FUTURE. *TR
Source: NHTSA WEB SITE