CADILLAC Complaints

SHORTLY AFTER THE PURCHASE OF THE VEHICLE IT STARTED SHUTTING OFF WHILE IN MOTION. THIS HAPPENS UNEXPECTEDLY, AND MOSTLY WHEN SLOWING DOWN FOR A STOP LIGHT OR TO REDUCE SPEED. THIS IS AN ON GOING ISSUE, WHICH HAVE BEEN REPORTED TO GENERAL MOTORS, WHO INFORMED US TO TAKE IT A NUMBER OF DEALERSHIPS ON SEVERAL OCCASIONS, BUT ALL SERVICES PERFORMED HAS PROVEN FUTILE. MY FAMILY HAS HAD MANY CLOSE DEATH EXPERIENCES BECAUSE OF THIS PROBLEM, BUT GENERAL MOTORS REFUSES TO ADDRESS THE MATTER IN DEPTH. I HAVE CONTACTED SEVERAL LAW FIRMS FOR ASSISTANCE, BUT ALL REFUSE TO HELP BECAUSE NO ONE HAS BEEN INJURED OR DIED AS A RESULT PROBLEM. AS A DISABLED VETERAN I'M VERY WORRIED ABOUT THIS ISSUE BECAUSE I CAN'T AFFORD TO REPLACE THIS VEHICLE AT THIS TIME DUE TO MY INJURIES. *TR

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE MADE A LOUD CLANKING NOISE IN THE ENGINE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT A NEW DRIVE SHAFT AND PINION SLANG NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,602.

TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG SENSOR ILLUMINATED AND REMAINED ON. THE NAVIGATIONAL SYSTEM SENT AN ALERT THAT THE AIR BAG SENSOR NEEDED TO BE SERVICED. THE VEHICLE WAS SCHEDULED FOR INSPECTION AND TO BE REPAIRS. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V644000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

VEHICLE WAS AT COMPLETE STOP IN CONGESTED TRAFFIC. DRIVER HAD TRANSMISSION IN DRIVE AND FOOT ON BRAKE. VEHICLE WAS APPROXIMATELY 5 FEET FROM VEHICLE DIRECTLY AHEAD. VEHICLE WAS STRUCK FROM BEHIND BY A LARGE SUV CAUSING VEHICLE TO COLLIDE WITH VEHICLE DIRECTLY AHEAD. VEHICLE WAS DECLARED A TOTAL LOSS. VEHICLE REAR RAILS WERE DEFORMED BY FORCE OF IMPACT. DRIVER OF VEHICLE WAS THROWN FORWARD, AND THEN BACKWARD, WITH SUFFICIENT FORCE TO EXPERIENCE INJURY TO NECK AND SHOULDERS. DRIVER SEAT BELT LOCKED TO REDUCE BODY MOVEMENT RESULTING IN BRUISES TO LEFT ARM AND CHEST. AIR BAGS DID NOT DEPLOY. EXTENSIVE DAMAGE TO FRONT OF VEHICLE COLLIDING WITH VEHICLE AHEAD. DRIVER WAS TRANSPORTED TO HOSPITAL. INJURY CONSISTED OF SOFT TISSUE DAMAGE AND TRAUMA TO NECK. *TR

LEAVING WORK I STARTED THE VEHICLE AND DROVE APPROXIMATELY 1/2 MILE WHEN THE ENGINE LIGHT CAME ON AND THE VEHICLE STARTED PULLING AND SHAKING. I PULLED OVER AND TURNED THE VEHICLE OFF FOR A FEW MINUTES. I STARTED THE VEHICLE AGAIN AND IT CONTINUED TO DO THIS SO I TOOK IT TO THE DEALER AND THE DEALER TOLD ME IT WAS THE EXHAUST SYSTEM AND WOULD COST 2300 TO FIX. *TR

ONE SUNDAY, I DROVE THE VEHICLE TO THE GROCERY STORE, PARKED AND COULDN'T GET THE KEYS OUT OF THE IGNITION AND THE VEHICLE WOULD NOT GO ALL THE WAY INTO PARK. I TOOK THE CAR TO THE DEALER AND IT WAS FIXED BUT THE KEY WILL STILL GET STUCK FROM TIME TO TIME AND I HAVE TO PUT THE CAR IN NEUTRAL AND THEN SLAM IT INTO PARK IN ORDER TO GET THE KEY OUT OF IGNITION. *TR

THE "SERVICE AIRBAG" LIGHT CAME ON AND THE MESSAGE ON THE REARVIEW MIRROR IS NO LONGER DETECTING A PASSENGER WHEN A PASSENGER IS SITTING IN THE SEAT. THE PASSENGER DETECTOR SENSOR HAS FAILED IN THE PASSENGER SEAT. THE SAME MODEL YEAR FOR THE CADILLAC CTS HAD A RECALL FOR THE SAME PROBLEM. THE TWO VEHICLES ARE SUBSTANTIALLY SIMILAR AND PROBABLY USE THE EXACT SAME PART, YET THE THE STS MODEL WAS NOT INCLUDED IN THE RECALL. A SIMPLE INTERNET SEARCH SHOWS HUNDREDS OF COMPLAINTS ON FORUMS WITH THIS ISSUE IN THE STS MODEL AS WELL AS THE CTS MODEL. THE RESULT WOULD BE THAT THE AIRBAG WOULD NOT DEPLOY IN THE EVENT OF A CRASH. *TR

THIS CAR IS A 2007 AND WE BOUGHT THIS CAR IN 2007 AND GOT A RECALL ON WINDSHIELD WASHER MODULE, WE TAKE IT AND THEY REPLACE A WIRE. NEXT WE GET A RECALL WANTING TO DISABLE AND REMOVE HEATED WINDSHIELD WASHER MODULE. THE RECALL READS LIKE THIS, RECALL INFORMATION RECALL IMPORTANT, OUR PRIORITY IS YOUR COMPLETE SATISFACTION. IT IS NOT OUR COMPLETE SATISFACTION TO TAKE THIS CAR IN AND DISMANTLE IT, AND SO FOR WE HAVEN'T DONE SO AND HAVE NO INTENTION OF DOING SO. THE PROBLEM WITH THIS CAR SHOULD HAVE BEEN FIXED BY GENERAL MOTORS AND IT HASN'T BEEN. NOT VERY HAPPY ABOUT THIS. *TR

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT WITH THE LOW BEAM HEADLIGHTS ACTIVATED, THE LIGHTS WERE VERY DIM MAKING AND CAUSING THE CONTACT DIFFICULTY IN SEEING PAST 50 FEET IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 200.

THE TRANSMISSION COOLER LINES BLEW OUT OF THE RADIATOR. THE TRANSMISSION FLUID WAS BLOWING OUT ALL OVER THE ENGINE COMPARTMENT FRONT TIRES, FRONT BRAKES, AND ONTO THE ROAD. I SAW ON SOME FORUMS, WHERE THEY STATED THAT THIS WAS A COMMON PROBLEM FOR THE CADILLAC CTS. AND I WASN'T SURE IF ANYONE ELSE HAD FILED A COMPLAINT. IT DEFINITELY WAS NOT A SAFE SITUATION TO BE IN. TO BE HONEST, I HAVE OWNED/DRIVEN A NUMBER OF CARS, STARTING FROM A 1950 CHEVY. I CAN'T BELIEVE THAT THE COOLER LINES BLOWING OUT OF THE RADIATOR IS NOW A PROBLEM. NONE OF MY PREVIOUS VEHICLES HAD THIS PROBLEM AND THEY WERE DEFINITELY NOT IN ANY KIND OF PRISTINE CONDITION. *TR