CADILLAC Complaints

ALL THREE BACKSEAT SEAT BELT RETRACTORS QUIT WORKING (RETRACTOR WOULD NOT ALLOW THE BELT TO EXTEND PREVENTING PASSENGERS FROM BUCKLING IN) AND HAD TO BE REPLACED. CADILLAC INFORMED ME THAT THEY DO NOT WARRANTY SEAT BELTS BEYOND 50,000 MILES AND THAT I HAD TO PAY FOR THE REPAIRS (THREE NEW SEAT BELT RETRACTORS) MYSELF. *TR

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED ABNORMALLY TO THE FLOORBOARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC DIAGNOSED THAT THE CALIPER WAS CORRODED AND DETACHED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V105000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 131,000.

DAUGHTER WAS DRIVING VEHICLE. ON TWO SEPARATE OCCASIONS (THANKFULLY BOTH AT SLOW SPEEDS) STEERING WHEEL LOCKED UP AND COULD NOT BE TURNED (LOCKED UP HEADING LEFT). SHE WAS ABLE TO GUIDE VEHICLE TO STOP WITHOUT INJURY. SHE TURNED OFF VEHICLE AND RESTARTED AND STEERING RETURNED TO NORMAL. ONLINE RESEARCH INDICATES ALL CADILLAC MODELS OF THIS VINTAGE AND SOME NEWER ARE EXPERIENCING THIS STEERING PROBLEM. HOWEVER, NO RECALL OR SERVICE BULLETINS ISSUED. THIS IS THE LAST GM PRODUCT WE WILL EVER PURCHASE. *TR

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT CONTINUOUSLY ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THE FAILURE BUT HAD NO REMEDY AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,521. UPDATED 08/11/14*LJ THE CONSUMER STATED CADILLAC SUGGESTS NEW SENSORS BE INSTALLED AT OWNER'S EXPENSE. UPDATED 08/12/2014 *JS

WHILE DRIVING MY CAR THE RIGHT HEADLIGHT WILL GO OFF. YOU CAN TURN THE SWITCH TO THE OFF POSITION AND THEN ON AGAIN AND THE LIGHTS WILL COME BACK ON. AFTER THAT SOMETIMES BOTH HEADLIGHTS WILL GO AND THAT'S A VERY SCARY. THING WHEN YOU HAVE THE FAMILY THAT YOU LOVE AND CARE FOR IN THERE WITH YOU...I HAVE TAKEN THE CAR TO THE DEALERSHIP AND BEEN TOLD THE BALANCE CONTROLS ARE OVER HEATING, BUT IN WINTER I CAN START THE CAR IN THE DRIVE WAY AND THE LIGHTS WILL FLICKER AND GO OUT BOTH OF THEM.....CAN GM STAND BEHIND THERE PRODUCT SO WE CAN KEEP OUR HARD EARNED DOLLARS IN AMERICA...... *TR

MY BLOWER MOTOR IS STAYING ON CONTINUOUSLY AND THE SMELL OF PLASTIC BURNING IN THE VEHICLE. I WAS TOLD BY A MECHANIC IT IS A BLOWER MOTOR CONTROL MODULE SHORTAGE FROM THE FACTORY. I HAVE FOUND THIS AS A RECALL ON SOME 2003-2006 CADILLAC ESCALADES BUT MY VIN IS NOT ON THE RECALL THEY SAY IT IS A FIRE HAZARD. I WAS THINKING THAT MINE SHOULD ALSO BE ON THE RECALL LIST.MAYBE THEY MISSED MINE FOR SOME REASON. *TR

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE ENGINE LOW POWER WARNING LIGHT ILLUMINATED AS THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE ENGINE LOSS POWER WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE THROTTLE BODY ASSEMBLY. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT FOUR YEARS AFTER THE REPAIR THE VEHICLE WOULD NOT START AT THE FIRST ATTEMPT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,579. UPDATED 8/12/14*CN UPDATED 08/20/2014 *JS

I HAVE NOTICED SLOW SHIFTING TO HIGHER GEAR ALMOST FROM DAY ONE. IT IS MOST NOTICEABLE WHEN DRIVING DOWN HILL AND APPROACHING RED TRAFFIC LIGHT AND DECELERATING, THEN LIGHT TURN GREEN AND I WANT TO ACCELERATE AND I NOTICE HESITATION ( DISENGAGEMENT ) TO A DEGREE THAT MY UPPER BODY ACTUALLY MOVES FORWARD. THAT HESITATION OR DELAY IS DANGEROUS WHEN I AM ENTERING EXPRESSWAY AND I NEED TO ACCELERATE QUICKLY, TO ESCAPE FAST APPROACHING SEMI-TRUCK. I MENTIONED THAT ISSUE TO THE DEALER I PURCHASED SRX FROM AND MY REGULAR SERVICING DEALER BUT EACH TIME I AM TOLD THAT IS THE WAY THIS TRANSMISSION IS. WITH RE-CALL INVOLVING 2013 SRX FOR THIS PROBLEM, I BELIEVE PREVIOUS MODELS 2-11 AND 2012 SHOULD BE INCLUDED BECAUSE IT IS DANGEROUS AT TIMES. *TR

IF YOU TURN TO THE RIGHT AT A SLOW SPEED TO STOP OR PARK THE BRAKES GIVES OUT. THE WIPERS START AND STOP AT TIMES IN THE OFF POSITION. *TR

TL* THE CONTACT OWNS A 2009 CADILLAC DTS. THE CONTACT STATED THAT THE PASSENGER WAS UNABLE TO EXIT THE REAR PASSENGER DOOR DUE TO A FAULTY DOOR LATCH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE DOOR LATCH AND HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT REOCCURRED. IN ADDITION, THE CONTACT STATED THAT THE PASSENGER SIDE MIRROR WAS POSITIONED AT A DOWNWARD ANGLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SIDE MIRROR MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE OCCURRED ON THE DRIVER SIDE MIRROR, WHICH WAS ALSO REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.