CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1997 CADILLAC DEVILLE
    - CLEVELAND, OH

    TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, GASOLINE FUEL FUMES EMITTED FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE FUEL GAUGE INDICATED THAT THERE A HALF OF TANK OF GAS WAS IN THE TANK, WHEN THE TANK WAS NEARLY EMPTY. THE VEHICLE HAS GONE EMPTY ON FUEL ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000 AND THE CURRENT MILEAGE WAS 114.000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CADILLAC ATS
    - KC, , MO

    I TURNED THE CAR OFF IN MY DRIVEWAY. WHEN I STARTED IT THE POWER STEERING DIDN'T WORK. *TR

    Source: NHTSA WEB SITE
  • 2014 CADILLAC CTS
    - PORT SAINT LUCIE, FL

    RETURNED HOME IN DRIVEWAY SHUT OFF CAR AND THE DRIVER SEAT AUTOMATICALLY MOVES AS FAR BACK AS THE TRACK WILL ALLOW WELL MY GRAND DAUGHTER WAS IN HER CAR SEAT IN THE REAR BEHIND ME, THE DRIVER AND THE SEAT CRUSHED HER FOOT AND BENT HER FOOT BACK WARDS . HER FOOT WAS TRAPPED AND WEDGED BETWEEN THE SEATS THE DRIVER SEAT COMES WITHIN A FEW INCHES OF THE BACK SEAT. SO, ANYONE SITTING THERE WOULD HAVE THEIR KNEES CRUSHED. THIS IS A VERY UNSAFE SITUATION AND IT COULD HAVE BEEN MUCH WORSE IF AN ADULT WAS SITTINGTHERE. *TR

    Source: NHTSA WEB SITE
  • 2011 CADILLAC CTS
    - MANASSAS , VA

    DRIVING ON A CURVY COUNTRY ROAD THE ENGINE SUDDENLY DIED, I LOST POWER STEERING AND ALMOST RAN OFF THE ROAD. I WAS ABLE TO COAST TO A STOP. I PUT THE CAR IN PARK AND IT STARTED IMMEDIATELY. THE CAR DOES NOT HAVE AN IGNITION KEY, ONLY A FOB. THE ENGINE IS 3.6 CTS 4. I DROVE 2 MILES BACK HOME AND PARKED THE CAR AND WILL NOT DRIVE IT AGAIN UNTIL A RESOLUTION IS OBTAINED FOR THE PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2002 CADILLAC DEVILLE
    - COVE, OR

    THE IGNITION SWITCH ON OUR 2002 DHS CADILLAC WENT OUT IN APRIL, 2014; MILEAGE 91,000. WE LIVE IN COVE, OREGON. WE HAD TO HAVE IT TOWED FRO,M OUR GARAGE 15 MILES TO LEGACY FORD IN LAGRANDE, OREGON. THE TOTAL COST WAS TOWING 152.00, IGNITION SWITCH INSTALLATION 295.65. DUE TO THE RECENT RECALL ON IGNITION SWITCHES TO SO MANY OTHER GM VEHICLES IT SEEM REASONABLE TO ME THAT IT IS POSSIBLE OUR CADILLAC COULD BE PART OF THIS RECALL. I WOULD APPRECIATE THIS NOTIFICATION BEING INCLUDED IN THE RECALL. *TR

    Source: NHTSA WEB SITE
  • 2012 CADILLAC SRX
    - WILMINGTON, DE

    PUSHED BUTTON TO RAISE THE REAR HATCH AND HATCH RAISED TO THE UPPER LIMIT THEN QUICKLY SWUNG DOWN , UP TO THE FULL OPEN POSITION , SWUNG DOWN AND UP AGAIN WILDLY ON ITS OWN AND FINALLY SLAMMING CLOSED WITH-ENOUGH FORCE THAT IT WAS UNSTOPPABLE.....WOULD HAVE CRUSHED A PET OR CHILD. THERE WAS NO OBSTRUCTION SAFETY STOP WHATSOEVER. *TR

    Source: NHTSA WEB SITE
  • 2013 CADILLAC ATS
    - ALBANY, OR

    THE COLLISION AVOIDANCE SYSTEM ACTIVATED WHILE AT FREEWAY SPEED, HOWEVER THERE WERE NO CARS OR OBSTRUCTIONS AHEAD OF MY CAR. THE BRAKES WERE AUTOMATICALLY APPLIED, THE COLLISION WARNING APPEARED ON THE HUD, AND THE CAR RAPIDLY DECELERATED. HAD THERE BEEN A VEHICLE BEHIND ME, THERE WOULD CERTAINLY HAVE BEEN A SERIOUS COLLISION. I HAD JUST PASSED A SEMI-TRUCK AND THOUGHT MAYBE A REFLECTION FROM THE TRUCK MAY HAVE ACTIVATED THE SYSTEM, BUT I HAD COMPLETED THE PASSING MANEUVER BEFORE THE CAR BRAKING ACTIVATED. TOOK THE CAR TO THE DEALER ON 4/4 BUT THEY REPORTED NO PROBLEMS WITH THE SYSTEM. THIS SEEMS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. *TR

    Source: NHTSA WEB SITE
  • 2006 CADILLAC DTS
    - DURHAM, NC

    WE WERE TRAVELING AFTER DARK WHEN THE HEADLIGHTS FLICKERED A COUPLE OF TIMES BEFORE GOING COMPLETELY OUT. THIS HAS HAPPENED SEVERAL TIMES. SOMETIMES THEY FLICKER, ONE HEADLIGHT GOES OUT, OR BOTH GO OUT MOMENTARILY. ONE TIME IT HAPPENED WHEN WE WERE THE ONLY CAR ON A DARK HIGHWAY AND WE WERE NOT ABLE TO SEE THE HIGHWAY OR THE SHOULDER. WE HAD TO OPEN THE FRONT PASSENGER DOOR AND LOOK FOR THE SHOULDER. WE DON'T DRIVE THIS CAR AFTER DARK. I DON'T UNDERSTAND WHY THIS ISSUE HAS NOT BEEN RECALLED. THE DEALER SAID THAT THE FAILURE HAS TO HAPPEN WHILE THEY ARE EXAMINING THE CAR. *TR

    Source: NHTSA WEB SITE
  • 2006 CADILLAC DTS
    - DURHAM, NC

    TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THE HEADLIGHTS WERE ACTIVATED AND WOULD UNEXPECTEDLY FAIL TO ILLUMINATE AS A RESULT THE CONTACT WAS UNABLE TO VIEW THE ROAD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. DR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 CADILLAC ATS
    - CARSON CITY, NV

    THERE HAS BEEN 2 OCCASIONS MY BRAND NEW CAR HAS STALLED AND LOST POWER. BOTH TIMES THE CAR HAS SAT FOR OVER AN HOUR. WHEN I GET INTO VEHICLE IT STARTS UP AND I TAKE OFF. WITHIN A MINUTE THE VEHICLE IS STALLING AND FAILS TO ACCELERATE. EACH TIME I HAVE TAKEN IT INTO CADILLAC AND THEY CAN'T FIND A PROBLEM BECAUSE IT DID NOT REGISTER IN THE COMPUTER SYSTEM NOR DOES A TEST DRIVE DISCOVER PROBLEM. THE REAL CONCERN IS IF I'M CROSSING AN INTERSECTION AND THE VEHICLE STALLS AND I'M IN AN ACCIDENT. I DON'T WANT TO BE A STATISTIC WAITING FOR GM TO FIND THIS PROBLEM. *TR

    Source: NHTSA WEB SITE