CADILLAC Complaints

TL* THE CONTACT OWNS A 2013 CADILLAC ATS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE EXPERIENCED A THREE TO FOUR SECOND LAG. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 325 AND THE CURRENT MILEAGE WAS 8,100.

CAR HESITATED TO START ..DRAGGED ALONG THE ROAD...SPUTTERED AND SHUT OFF..NO FUEL MAKING IT TO THE FUEL PUMP BUT THERE IS GAS IN THE TANK. *TR

TL* THE CONTACT OWNS A 2000 CADILLAC SEVILLE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND OPERATED AS NORMAL. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE CAM SHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

DRIVING ON I-75 FROM ORLANDO ON A CLEAR SUNNY AFTERNOON WHEN I HEAR THE SUNROOF START TO RATTLE. I BEGAN TO SLOW DOWN WHEN I HEARD A LOUD NOISE COMING FROM THE SUNROOF. I PULL THE INSIDE COVER BACK ONLY TO FIND A HOLE IN THE ROOF OF THE CAR WHERE THE SUNROOF USED TO BE. WE CALLED THE LOCAL CADILLAC DEALERSHIP THAT FOLLOWING TUESDAY. WE WERE TOLD TO TAKE THE CAR TO THE COLLISION CENTER THAT SATURDAY ONLY TO FIND THE COLLISION CENTER WAS TECHNICALLY CLOSED BUT THERE WAS A PERSON IN THERE WORKING WHO CAME OUT TO THE CAR AND TOOK PICTURES. THEN WE WERE TOLD TO TAKE THE CAR TO THE DEALERSHIP ONLY TO FIND OUT FROM THEM THAT ONLY THE MANAGER FROM THE COLLISION CENTER COULD APPROVE REPAIR OR FINANCIAL ASSISTANCE FOR REPAIR. WELL, AFTER GETTING NO HELP FROM THE COLLISION CENTER OR THE DEALERSHIP WE CONTACTED THE CORPORATE OFFICE FOR ASSISTANCE/DIRECTION. THEY INITIALLY SEEMED HELPFUL BY CONTACTING THE DEALERSHIP ON MY BEHALF AND HAVING THE TO MANAGER TO CONTACT US. TODAY IS MAY 20TH AND THE MANAGER HAS NOT CONTACTED US YET. WE STOPPED BY THE DEALERSHIP TODAY (AFTER CALLING FIRST TO NO AVAIL) ONLY TO FIND THE MANAGER WILL BE OUT OF THE OFFICE FOR THE NEXT TWO WEEKS AND SOMEONE ELSE WILL BE CONTACTING US. THIS HAS BEEN A VERY FRUSTRATING ORDEAL! THEY (THE DEALERSHIP/COLLISION CENTER) DON'T HAVE A REASON AS TO WHY THIS COULD HAVE HAPPENED AND ARE AVOIDING US INSTEAD OF PROVIDING THE CUSTOMER SERVICE THEY SHOULD. *TR

UNABLE TO PASS ILLINOIS VEHICLE INSPECTION BECAUSE THE SPEED CONTROL HAS NOT WORK ED IN YEARS I'M UNABLE TO PASS THE POLLUTION TEST. *TR

POWER DRIVER SIDE SEAT WILL STICK AND WILL NOT LOWER. MEMORY SYSTEM FOR POWER SEATS FAULTY. *TR

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED WHILE ACCELERATING FROM A COMPLETE STOP THE VEHICLE STALLED FOR THREE TO FOUR SECONDS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,766. THE CURRENT MILEAGE WAS 50,000. UPDATED 08/21/14LJ UPDATED 09/03/2014 *JS

ON 8/9/13 DURING A LANE CHANGE ON THE HIGHWAY UNDER ACCELERATION THE CAR DOWNSHIFTED AND THE RPM WENT HIGH AND THE CAR HAD NO POWER AND SEEMED TO JUST COAST. I LET OFF THE GAS TO LET THE ENGINE RPMS COME BACK DOWN AND I CHECKED THE AUTOMATIC SHIFTER TO MAKE SURE IT WAS STILL IN DRIVE (AND IT WAS). WHEN THE ENGINE RPMS CAME DOWN THE POWER ALSO CAME BACK TO THE WHEELS. I HAVE EXPERIENCED A RANDOM SHUDDER IN THE CAR UNDER LIGHT THROTTLE WHEN THE AUTOMATIC TRANSMISSION IS SHIFTING (SUCH AS IN TRAFFIC) BOTH PRIOR TO AND AFTER THIS EVENT. THE DEALER COULD NOT DUPLICATE THE PROBLEM DURING A TEST DRIVE. ON 5/3/14 I WAS BACKING UP IN A DRIVEWAY UPON STARTING THE CAR AND THERE WERE NO POWER BRAKES. I PRESSED THE BRAKE PEDAL TO THE FLOOR AND DID MANAGE TO STOP THE CAR. ONCE I LIFTED OFF OF THE BRAKE PEDAL THE POWER BRAKES SEEMED TO WORK. THIS IS ANOTHER RANDOMLY OCCURRING PROBLEM WITH THIS CAR. UPON DRIVING THE CAR IMMEDIATELY UPON STARTUP THE POWER BRAKES DO NOT SEEM TO WORK FOR 30 SECONDS TO A MINUTE. I HAVE HAD THIS PROBLEM RANDOMLY BEFORE THIS DATE (I NOTICED IT BEFORE LAST WINTER) BUT IT SEEMS TO BE GETTING WORSE. HOPEFULLY THE DEALER CAN DUPLICATE THIS PROBLEM. ON 5/6/14 I WAS DRIVING ON A SIDE STREET AND LOST ALL ENGINE POWER, POWER STEERING AND POWER BRAKES. THE DEALER TOLD ME THE ENGINE SEIZED UP. THE CAR HAD APPROX. 14,400 MILES ON IT AT THE TIME OF THE 5/6/14 INCIDENT. THE CAR IS AT THE DEALERSHIP NOW FOR REPAIR. *TR UPDATED 12/8/2014*JS

TL * THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS 63,000.

TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD BECOME ABNORMALLY DIM WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,000. UPDATED 8/11/14*CN