CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 CADILLAC SRX
    - CHEYENNE, WY

    THIS VEHICLE IS EQUIPPED WITH BLIND SPOT SENSORS AND THE ONES LOCATED ON THE PASSENGER SIDE OF THE VEHICLE HAVE NEVER WORKED PROPERLY FROM THE TIME OF PURCHASE OF THE VEHICLE. WE HAVE BEEN WORKING WITH THE DEALERSHIP FOR RESOLUTION FOR THE PAST YEAR AND A HALF WITH NO SUCCESS. THE SENSOR ONLY WORKS 40 PERCENT OF THE TIME AND THE REMAINDER IS JUST FALSE READINGS OR NO READINGS AT ALL CREATING THE POTENTIAL FOR AN ACCIDENT THAT COULD BE LIFE THREATENING. I FILED A COMPLAINT WITH GM AND THEY HAVE COME BACK AND SAID THIS IS NORMAL AND THEY WILL NOT ADDRESS THE ISSUE, I FIND IT HARD TO BELIEVE THAT THEY CONSIDER A SAFETY FEATURE DESIGNED TO PREVENT ACCIDENTS ON THE HIGHWAY THAT ONLY WORKS 40 PERCENT OF THE TIME AS BEING NORMAL. IF THIS ISSUE IS NOT ADDRESSED AT SOME POINT IN TIME THERE WILL BE A FATAL ACCIDENT. IT IS NOT A MATTER OF IF, BUT ONE OF WHEN. *TR

    Source: NHTSA WEB SITE
  • 2004 CADILLAC DTS
    - ROGERSVILLE, TN

    WITHOUT WARNING AND FOR NO REASON THE RIGHT SIDE REAR DOOR WINDOW FELL DOWN INTO THE DOOR. THERE WAS A YOUNG CHILD IN THE REAR SEAT AT THE TIME. THERE SHOULD BE A RECALL ON THIS AS IT IS A SEVERE SAFETY HAZARD. THIS CAR HAS VERY FEW MILES FOR ITS AGE AND SHOULD NOT BE HAVING THESE PROBLEMS. DRIVER SEAT NO LONGER WILL ADJUST AND IT COST TOO MUCH FOR ME TO HAVE REPAIRED AT THIS TIME.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2008 CADILLAC DTS
    - MORRIS, IL

    2008 CADILLAC DTS. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS. *SMD THE CONSUMER STATED HE LOST POWER FOR A COUPLE OF SECONDS, THEN EVERYTHING RETURNED TO NORMAL. WHEN IT HAPPENED AGAIN, EVERYTHING, DID NOT RETURN TO NORMAL. THE BATTERY, ALTERNATOR AND HEADLIGHT HAD TO BE REPLACED. ALSO, THE WINDSHIELD WASHER HEATER BURNED OUT. THE HEATER WAS REPLACED. *JB

    Source: CONSUMER LETTER
  • 2008 CADILLAC DTS
    - NEWTON, MA

    I HAVE HAD A PROBLEM WITH MY CAR FOR OVER A YEAR. I KEEP GETTING FUMES FROM THE VENT AND SEVERAL TIMES I HAVE HAD THE CAR TO CADILLAC ON SEVERAL OCASSIONS. HAD MADE SEVERAL COMPLAINTS TO GENERAL MOTORS AND I ALWAYS GET A CALL BACK, MOST OF THE TIME IT WOULD BE A DIFFERENT PERSON BUT THEY ALL SAID THE SAME THING, JUST LIKE THEY WERE PROGRAMED.MY SON HAS A FRIEND WHO WAS A TROUBLE SHOOTER FOR GM AND WORKED FOR FROST MOTORS UNTIL THEY LOST THEIR FRANCHISE AND HE WENT OUT ON HIS OWN. HE TOLD MY SON THAT THIS WAS A COMMON PROBLEM WITH THESE CARS FROM 2006 TO 2010 AND MOST OF THE TIME THE VEHICLES HAD HIGH MILAGE ON THEM AND GM WOULD STALL THEM OFF AND THEIR WARRANTE WOULD RUN OUT. I HAVE 64,000 ON MY CAR NOW AND TWO WEEKS LEFT ON MY WARRANTE. TODAY I CONTACTED CONGRESSMAN KENNEDYS OFFICE DUE TO WHAT I HAVE SEEN ON THE NEWS AND THE CHIEF EXECDUTIVE OFFICER OF GENERAL MOTORS GOING BEFORE CONGRESS OVER OTHER VEHICLE SAFETY PROBLEMS. I WAS ADVISED TO MAKE THIS COMPLAINT WHICH I AM DOING AND I WOULD HOPE OTHERS THAT ARE HAVING THE SAME PROBLEM MAKE THE SAME COMPLAINT AND MABY GM WOULD BE FORCED TO FIX OUR CAR'S. I HAD ALSO WROTE TO MARY T. BARRA CHIEF EXECUTIVE OFFICER FOR GM (CERTIFIED MAIL AND IT WAS SIGNED FOR) AND I HAVE SPOKEN TO HER ASSISTANCE [XXX] AND ALL HE WOULD SAY IS THEY ARE VERY CONCERNED WITH THEIR CUSTOMERS ISUES.AND TAKE ALL COMPLAINTS SERIOUSLY. ONE THING THEY DID DO WAS OFFER ME $1,000.00 TOWARDS A NEW CADILLAC, I HAVE PUT THE INCIDENT DATE DOWN AS 5-12-14 AS WE WERE GOING TO THE DOCTOR YESTERDAY AND GOT THE FUMES AGAIN. WHEN I TOLD THEM I WAS WRITING TO CONGRESSMAN KENNEDY, THEY STOPPED TALKING TO ME. ( I WONDER WHY)? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2013 CADILLAC SRX
    - DESTIN, FL

    APPROX 5 SECOND LAG IN ACCELERATION WHEN DEPARTING PARKING SPACE. TWO OCCASIONS. *TR

    Source: NHTSA WEB SITE
  • 2004 CADILLAC XLR
    - NASHVILLE , TN

    TL* THE CONTACT OWNS A 2004 CADILLAC XLR. THE CONTACT STATED THAT THE HEADLIGHT LENSES BECAME FROSTED AND CAUSED THE COLOR TO CHANGE. THE DEALER INSPECTED THE VEHICLE AND WAS UNABLE TO DETERMINE WHAT CAUSED THE LENSES TO CHANGE COLOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE WAS 49,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC SRX
    - SILVER SPRING, MD

    TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE ABS WARNING LIGHT ILLUMINATED SPORADICALLY. THE CONTACT ALSO STATED THAT WHEN APPLYING THE BRAKES, THE BRAKES WOULD SEIZE AND EXHIBIT A SCREECHING SOUND. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 04V151000 (SERVICE BRAKES, HYDRAULIC) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000 AND THE CURRENT 126,250.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC DEVILLE
    - CINCINNATI, OH

    THIS CAR HAS CONTINUALLY STALLED OUT AT DIFFERENT SPEEDS. I WAS TOLD IT WAS THE THROTTLE POSITION SENSOR SO I REPLACED THAT. THAT SEEMED TO FIX IT TEMPORARILY BUT JUST YESTERDAY I WAS DRIVING ON THE HIGHWAY AND THE CAR COMPLETELY CUT OFF GOING 55MPH PLUS. THE CAR COMPLETELY STALLED DIED OUT AND I HAD NO CONTROL OVER ANYTHING. HAD THIS HAPPENED IN THE FAST LANE WITH MORE TRAFFIC MY DEATH WOULD HAVE BEEN ON THE NEWS. I WANT THIS FIXED AT NO COST TO ME AS THIS IS LUDICROUS THIS CAR HAS SUCH A DEFECT. I BUY A HIGH END LUXURY CAR FOR HIGH END LUXURY NOT TO BE IN A PINTO TYPE DEATH TRAP. I WANT THIS DOCUMENTED SO OTHERS ALSO KNOW ABOUT THIS ISSUE AS DEALER SHOULD KNOW ABOUT ISSUE AND NOT BEING ABLE TO REPLICATE RESULTS IS BS AS I STATED IT DOESN'T HAPPEN OFTEN BUT AT RANDOM TIMES. CAR STARTS UP RIGHT AFTER THE STALL BUT THE STALL IS THE HORRIFIC ISSUE! *TR

    Source: NHTSA WEB SITE
  • 2004 CADILLAC DEVILLE
    - LANSING, MI

    MY LAST OIL CHANGE, I WAS TOLD THAT I HAD A LEAK IN THE BLOCK AND THAT ONLY THE DEALERSHIP COULD FIX. I WAS ALSO TOLD TO BE WARE THAT THE COST WOULD BE VERY EXPENSIVE. *TR

    Source: NHTSA WEB SITE
  • 2012 CADILLAC CTS
    - BATON ROUGE, LA

    [XXX] 12 DEC 2013ACTDA NAME :[XXX] SEX :F RACE :B COURT :19TH JDC WARRANT TYPE :TRAFFIC, OUTSTANDING CHARGES: 32:61 USDOT: 2355249 TT&T SERVICES LLC - TRUCKING COMPANIES MAR 8, 2014 - 14023 STONE GATE DR BATON ROUGE, LA 70816 UNSAFE TRUCK DRIVING BASIC SERIOUS VIOLATION INDICATOR (Y = SERIOUS VIOLATION) TT&T SERVICES LLC - TRUCKING COMPANIES [XXX] UNSAFE TRUCK DRIVING BASIC SERIOUS VIOLATION INDICATOR (Y = SERIOUS VIOLATION FROM INVESTIGATION WITHIN) TT&T SERVICES LLC - TRUCKING COMPANY TT&T SERVICES LLC [XXX] MOTOR CARRIER (MC) NUMBER: [XXX] USDOT: [XXX] MCS-150 DATE: 5-NOV-2012 MCS-150 MILEAGE: 20,000 MCS-150 MILEAGE YEAR: 2012 TOTAL TRUCKS: 1 POWER UNITS: 1 TOTAL DRIVERS: 1 TT&T SERVICES LLC IS CARRIER TT&T SERVICES LLC PHONE: DOES TT&T SERVICES LLC TRANSPORT HAZARDOUS MATERIAL? NO CARRIER OPERATION: N/A TT&T SERVICES LLC IN TRANSPORT BUSINESS SINCE 5-NOV-2012 CARGO HAULED (MARKED X - GREEN COLOR) BY TT&T SERVICES LLC - LOUISIANA TRUCKING COMPANY FRESH PRODUCEX GENERAL FREIGHT HOUSEHOLD METAL SHEET MOTOR VEHICLES TOWAWAY LUMBER BUILDING MATERIALS MOBILE HOMES MACHINERY LIQUIDS GASES INTERMODAL PASSENGERS OILFIELD EQUIPMENT LIVESTOCK GRAIN FEED HAY COAL MEAT GARBAGE USMAIL X CHEMICALS DRYBULK REFRIGERATED FOOD BEVERAGES PAPER PRODUCTS UTILITIES AGRICULTURAL FARM SUPPLIES CONSTRUCTION ELECTRONICS COSMETICS GARMENTS TEXTILE GLASS, PORCELAIN, CERAMIC, STONEWARE TANYA RIVER IN BATON ROUGE LA SINGLE LOCATION IN BATON ROUGE, LOUISIANA ORGANIZATION: [XXX] UNITED STATES COUNTY EAST BATON ROUGE COMPANY PROFILE THIS LISTING IS FOR[XXX] SINGLE LOCATION IN BATON ROUGE, LA. [XXX]: WAS FOUNDED IN 2012 AND IS PRIVATELY HELD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE