CADILLAC Complaints

FOR QUITE SOME TIME NOW I'VE BEEN EXPERIENCING PROBLEMS WITH LOCKING/UNLOCKING REAR DOORS. REAR DOORS WILL NOT LOCK/UNLOCK WITH KEYLESS ENTRY OR FRONT/PASSENGER DOOR PADS. I HAVE TO MANUALLY CLING TO BACK TO UNLOCK DOORS. HAVE PURCHASED SEVERAL BATTERIES FOR KEYLESS REMOTE. DUE TO DOORS REMAINING UNLOCKED I CANNOT AUTO START VEHICLE UNLESS I MANUALLY LOCK DOORS MYSELF. ALSO COMPUTER IS NOT RECOGNIZING KEYLESS REMOTE. I HAVE PURCHASED SEVERAL BATTERIES WITHIN THE PAST 8 MONTHS. CAR ALWAYS TELL ME KEYLESS REMOTE NOT DETECTED. TO CRANK CAR I HAVE TO PUT KEYLESS REMOTE IN MIDDLE OF CONSOLE TO IGNITE. BOTH ISSUES ARE VERY ANNOYING AND UNSAFE. *TR

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT REAR PASSENGER DOOR WOULD UNLATCH INDEPENDENTLY WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS APPROXIMATELY 105,000.

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT HE HEARD A KNOCKING NOISE IN THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 40,000. UPDATED 06/17/14 MA UPDATED 8/17/17*CN

AFTER APPROXIMATELY 1 YEAR THE TRUCK STARTED RELEASING THE BRAKES ON ITS OWN WHILE DESCENDING A MOUNTAIN AND HAD TO REAPPLY TO ENGAGE FOR BRAKES TO WORK THIS HAS HAPPENED AT LEAST 10 TIMES SINCE WE BOUGHT THE TRUCK. ITS WAS INSPECTED AT THE DEALERSHIP WHERE IT WAS BOUGHT AND NOTHING WAS EVER DONE . I WAS TOLD IT WAS NORMAL FOR THIS TO OCCUR AND NOTHING WAS WRONG WITH THE TRUCK. OTHER ISSUES ARE THE ELECTRICAL IN THE DASH HAS SHORTS AND SOMETIMES THE A/C DOES NOT WORK AND COMES ON BY ITSELF. THE GAUGES ,SPEEDOMETER AND FUEL GAUGE DO NOT WORK ANYMORE AND THE AIR BAG LIGHT STAYS ON . THIS TRUCK WAS PURCHASED WITH ZERO MILES ON IT AND PURCHASED FOR OVER $ 70,000 AND NOW ONLY HAS 103,000 MILES ON IT. *TR

TL* THE CONTACT OWNS A 2006 CADILLAC SRX. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, A WINING NOISE WAS HEARD FROM THE ENGINE AREA. THE CONTACT ALSO DISCOVERED THAT POWER STEERING FLUID WAS LEAKING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT A POWER STEERING FLUID LEAK WAS PRESENT BUT THE CAUSE OF THE LEAK COULD NOT BE IDENTIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT ENGINE OIL LEAKED INTO THE EXHAUST SYSTEM AND CAUSED THE EXHAUST TO SMOKE. THE DEALER ADVISED THE CONTACT THAT THE OIL PAN COVER AND GASKET NEEDED TO BE REPLACED THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,605 AND THE CURRENT MILEAGE WAS 87,100.

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE ENGINE OIL LEAKED ONTO THE EXHAUST SYSTEM AND CAUSED THE ENGINE TO SMOKE. THE DEALER STATED THAT THE ENGINE VALVE COVER SEAL AND GASKET NEEDED TO BE REPLACED; HOWEVER, THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,046. THE CURRENT MILEAGE WAS 101,700.

TL* THE CONTACT OWNS A 2008 CADILLAC STS. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE POWER STEERING WOULD SUDDENLY MALFUNCTION MAKING THE STEERING WHEEL VERY DIFFICULT TO TURN. THE CONTACT INDICATED THAT NO WARNING LIGHTS OR SENSORS ILLUMINATED DURING THE INCIDENT. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE IT THE VEHICLE WOULD FUNCTION NORMALLY. THE CONTACT ALSO INDICATED THAT THE TIRE PRESSURE MONITORING SYSTEM INDICATED THAT THE TIRE PRESSURE WAS NORMAL ALTHOUGH THE TIRE PRESSURE ON ALL THE TIRES WAS LOW. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

THE VEHICLE STALLED WHILE SITTING IN NEUTRAL, WAITING AT A RED LIGHT. THE AIR CONDITIONING WAS RUNNING. THE ENGINE RUNS SO QUIETLY THAT FROM INSIDE THE VEHICLE I WOULD NOT HAVE BEEN ABLE TO TELL THE ENGINE HAD SHUT OFF IF THE A/C HAD NOT STOPPED BLOWING. I RESTARTED THE VEHICLE AND AN ALERT CAME ON THE DASH SCREEN STATING: SERVICE POWER STEERING, DRIVE WITH CARE. I WAS APPROXIMATELY 3/4 OF A MILE FROM MY HOME COMING DOWNHILL ON A QUIET NEIGHBORHOOD STREET SO I CAREFULLY DROVE THE VEHICLE HOME AND PARKED IN THE GARAGE WHILE I CALLED THE SERVICE DEPARTMENT AT MY LOCAL CADILLAC DEALERSHIP. HE TOLD ME THE POWER STEERING IS CONTROLLED BY THE ELECTRICAL SYSTEM MAY HAVE GLITCHED WHEN I RESTARTED THE VEHICLE AND NOT BEEN ACTIVATED. HE SAID I COULD RESTART THE VEHICLE AFTER 30 SECONDS AND THE POWER STEERING SHOULD FUNCTION PROPERLY AGAIN. HE TOLD ME IF THERE IS AN ISSUE I CAN HAVE GM TOW THE VEHICLE IN, OR IF THE POWER STEERING BEGINS TO FUNCTION AGAIN I CAN DRIVE IT IN TO HAVE IT SERVICED. ONCE I RESTARTED THE VEHICLE THE POWER STEERING WAS FUNCTIONING PROPERLY. I WILL BE HAVING CADILLAC LOOK AT THE VEHICLE THIS AFTERNOON. *TR

WHILE MY WIFE WAS DRIVING VEHICLE LOST POWER WHILE DRIVING JUST AFTER PURCHASE FROM (LIA INFINITY) DEALERSHIP IN ALBANY, NY. REQUESTED DEALER TAKE VEHICLE TO CADILLAC DEALER FOR CHECKOUT WHICH HE SAID WAS DONE AND RETURNED WITHOUT REPAIR. CONDITION WAS INTERMITTENT AND WAS THEREFORE DIFFICULT TO DIAGNOSE. AFTER 1 YEAR OF OWNERSHIP ID PROBLEM AS CRANKSHAFT SENSOR (PART NO.S 012575481 AND 012575482) ISSUE WHICH WAS GENERALLY KNOWN IN INDUSTRY. TOOK VEHICLE TO CADILLAC DEALER ON 1/20/2009 (LONG CADILLAC SOUTHBOROUGH, MA. 01772) AND REQUESTED SPECIFIC REPAIR WHICH COST $427.56. DEALER INSISTED WOULD NOT BE WARRANTED SINCE I WASN'T FOLLOWING DEALER PROCEDURES WHICH REQUIRED DEALER DIAGNOSIS AT ADDITIONAL EXPENSE. PROBLEM NO LONGER PERSISTED AFTER REPLACING SENSORS BUT WAS EXTREMELY HAZARDOUS CONDITION AND CADILLAC/GM WAS NO HELP IN REPAIR OR DIAGNOSIS DURING PROCESS. *TR