CADILLAC Complaints

10/27/06 MULTIPLE WARNING LIGHTS & REFUSAL TO EXCEED 40MPH, DUE TO LOW VOLTAGE/LOW AMPS ON BATTERY CAUSING COMMUNICATION ERRORS W MULTI MODULES, NEW BATTERY INSTALLED. SUMMERS 2008 & 2010 REFUSAL TO TURN OVER EVEN W KEYFOB IN SLOT, TOWED, NEW BATTERY INST. TOWED JULY 2011 FOR REFUSAL TO TURN OVER OR TAKE JUMP, SHOP FOUND NORMAL BATTERY & JUMP SUCCESSFUL. NEW KEYFOB 9/14/11 @MY REQUEST. TOWED 2/27/12 FOR REFUSAL TO TURN OVER OR TAKE JUMP, NEW BATTERY INSTALLED, REMOTES REPROGRAMMED. TOWED 7/3/13 FOR REFUSAL TO TURN OVER OR TAKE JUMP, NEW BATTERY INSTALLED @MY REQUEST. TOWED 3/4/14 FOR REFUSAL TO TURN OVER OR TAKE JUMP, IGNITION SYSTEM & BATTERY OK, NO EXPLANATION. THREE DAYS AGO REFUSAL TO TURN OVER DESPITE KEYFOB IN HAND, 2MINUTES LATER IT STARTED. WONDER IF 2007 CAD STS SHD BE INCLUDED IN GM DELPHI SYSTEM RECALL. GETTING EXPENSIVE. *TR

VEHICLE STOPS AND SHUTS OFF WHEN TRAVELING I TOOK EVERY THING OFF THE KEYCHAIN AND EVERY THING GOT BETTER. *TR

I WAS DRIVING ON THE HIGHWAY AT 55 MPH, WHEN A LOUD POP NOISE FROM THE REAR HAPPENED. MY VEHICLE SPINNED OUT OF CONTROL SEVERAL TIMES IN A CIRCLE BEFORE HITTING A MEDIAN BARRIER. I HAD THE PROBLEM FIXED IN MARCH 2014... THE SAME PROBLEM HAPPENED AGAIN ON 4/7/2014, EXCEPT I DIDN'T HIT A MEDIAN. *TR

TL* THE CONTACT OWNS A 1978 CADILLAC CIMARRON. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN. UPDATED 05/28/14*LJ

I OWN A 2004 CADILLAC ESCALADE. WHILE DRIVING 35 MPH, I ATTEMPTED TO ENGAGE THE BRAKES BUT THE BRAKE PEDAL ABNORMALLY SANK INTO THE FLOORBOARD. THE BRAKE WARNING LAMP ILLUMINATED AND I HAD TO ENGAGE THE EMERGENCY BRAKE, AND MANUAL BREAKING IN ORDER TO STOP THE VEHICLE. AFTER A MECHANIC INSPECTED THE VEHICLE HE NOTICED THAT BRAKE FLUID WAS LEAKING FROM UNDER THE ENGINE COMPARTMENT (FRONT DRIVER-SIDE). THE VEHICLE WAS TAKEN TO THE SHOP. THE TECHNICIAN DIAGNOSED THAT DUE TO CORROSION, THE BRAKE LINE WAS FRACTURE AND NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 187,500. I HAVE NEVER OWNED A CAR WHERE THE BREAK LINES ACTUALLY RUSTED OUT ??? *TR

WHILE TRAVELING AN 8 MILE TRIP TO MY MOTHERS TRAVELING AT A SPEED OF 45 MILES PER HOUR THE SPEEDOMETER JUST STOPPED WORKING AND THE STEERING SEEMED TO TIGHTEN UP A LITTLE BIT THE NEXT TIME I DROVE THE CAR THE STEERING WAS HARD TO MANEUVER AND ITS ALMOST AS IF THE POWER STEERING IS NOT FUNCTIONING PROPERLY. I HAD THE POWER STEERING LOOKED AT AND IT IS FINE THE OIL LIGHT IS NOW ON 24/7 BUT THE OIL LEVEL IS FINE AND WAS JUST RECENTLY CHANGED. THIS CAR SHOULD HAVE NEVER BEEN PRODUCED BY CADILLAC IT IS NOTHING BUT A DISGRACE TO THE NAME. *TR

ON TWO SEPARATE OCCASIONS MY OLD 2000 GM CADILLAC STS STALLED WHILE DRIVING ON THE HIGHWAY. THIS WAS NOT A MECHANICAL PROBLEM - IT WAS SOME SORT OF DEFECT. NOTE THAT IT WAS "REPAIRED" IN BETWEEN THE INCIDENTS, DO IT WAS NOT THE SAME INITIAL PROBLEM. I FILED A COMPLAINT BACK THEN, BUT GOT NO RESPONSE. THE MECHANICS AT THE PALO ALTO CADILLAC DEALER SEEMED TO KNOW OF THE PROBLEM. AT THE TIME, THEY SAID IT WAS A FAILURE OF SOME SENSORS ON THE FLYWHEEL. I DON'T KNOW IF THIS WAS RELATED TO THE CURRENT IGNITION SWITCH PROBLEM. HAVING A VEHICLE STALL AT 65 MILE PER HOUR IS ABSOLUTELY TERRIFYING. YOU LOSE POWER STEERING AND BRAKES. IT WOULD HAVE CERTAINLY ENDED UP IN AN ACCIDENT IF I DIDN'T UNDERSTAND HOW CARS WORK. I WAS ABLE TO SHIFT INTO NEUTRAL AND RESTART THE CAR. MY POINT IS, THERE WAS A DEFECT ON THIS CAR THAT APPEARED TO BE KNOWN BY GM, AND WAS ALSO IGNORED. THE COMPLAINT WAS IGNORED BY THE NHTSA. I THINK YOU SHOULD ALSO INQUIRE WITH GM WHAT WAS KNOWN ABOUT THIS DEFECT. AS I WROTE - THEY SEEMED TO HAVE KNOWN THAT THIS WAS A PROBLEM, AND JUST REPAIRED IT, RATHER THAN UNDERSTAND THE RISK THEY WERE MAKING US TAKE. I ENDED UP SELLING THE CAR BECAUSE OF THIS ISSUE. *TR

AFTER COMING TO A STOP SIGN OR TRAFFIC LIGHT, I WILL TRY TO PUSH MY GAS PEDAL AND THE SRX WILL MOVE ABOUT 2 FEET OR SO AND THEN COMPLETELY STOP. THIS HAS HAPPENED 4 OR 5 TIMES AND BECAUSE THE DEALERSHIP CANNOT RECREATE THE PROBLEM, THEY SAY THERE'S NOTHING THEY CAN DO. THE SRX DOESN'T MAKE ANY NOISE WHILE PUSHING THE PEDAL, IT JUST ACTS AS IF THE CAR IS TURNED OFF. THE ONLY WAY TO MAKE IT MOVE AGAIN IS IF I CHANGE IT INTO REVERSE OR NEUTRAL AND THEN BACK INTO DRIVE. I'VE BEEN ALMOST KILLED AT DIFFERENT INTERSECTIONS ON SEVERAL DIFFERENT OCCASIONS SINCE I BOUGHT THE CAR IN JULY OF 2013. THE CUE SYSTEM IS ALSO HAVING SOME ISSUES SUCH AS THE RADIO WILL COMPLETELY STOP WORKING FOR SEVERAL MINUTES AT A TIME EVEN THOUGH IT SHOWS THAT I'M PUSHING BUTTONS TO CHANGE THE CHANNEL OR VOLUME. I OWNED A 2011 SRX BEFORE AND NEVER HAD THIS PROBLEM. I'M 8 MONTHS PREGNANT AND AFRAID THAT I'LL END UP IN A DEADLY VEHICLE CRASH. PLEASE HELP! *TR

THE CAR HAS BEEN OVERHEATING SINCE 83600 MILES. WE CHANGED THE THERMOSTAT AND IT STILL DID THE SAME THING. TOOK TO CADILLAC DEALER AND THEY SAID THERE WAS NOTHING WRONG. WENT GOT THE CAR AND PAID PRICE 3 DAYS LATER IT WAS OVERHEATING AND ANTIFREEZE WAS DISAPPEARING. FILLED THE RADIATOR UP WITH ANTIFREEZE AND IT DISAPPEARED AGAIN. WE CHANGED THE LOWER RADIATOR HOSE AND FLUSHED THE RADIATOR AND TRIED IT AGAIN. THE COOLANT DISAPPEARED AGAIN AND NO SIGN OF A LEAK. WHERE IS THE ANTIFREEZE GOING. I WAS TOLD IT WAS THE HEAD GASKET OR THE INTAKE MANIFOLD GASKET. I AM UNEMPLOYED AND DO NOT HAVE THE MONEY TO HAVE THIS DONE. I CAN NOT FIND WORK WITHOUT A VEHICLE. I JUST BOUGHT THIS CAR AT 75000 MILES. THIS CAR RAN LIKE A CHARM UNTIL I TOOK IT IN FOR AN OIL CHANGE AT THE CADILLAC DEALER AND THEY PUT THE WRONG OIL IN THE ENGINE. BY THE WAY THIS ENGINE IS THE NORTHSTAR ENGINE. THE MILEAGE NOW IS AT 84000 MILES. ALL CADILLAC DEALERS I HAVE TAKEN MY CAR TO PREVIOUSLY HAVE ALWAYS USED MOBILE OIL. THEY WERE TRYING TO TELL ME THIS OTHER OIL IS THE SAME. OBVIOUSLY THIS WAS NOT THE SAME. IT WRECKED MY CAR AND NOW I CAN NOT AFFORD TO FIX IT. THIS CAR HAS THE YEARS ON IT BUT NOT THE MILES FOR THE YEARS. WHY SHOULD YOU HAVE TO TEAR AN ENGINE APART WITH THIS LOW OF MILES ON IT. CARS ARE TO LAST TO 250,000 MILES WELL THIS ONE HAS NOT EVEN MADE IT TO 100,000 MILES. I WOULD REALLY LIKE SOME HELP GETTING THIS VEHICLE FIXED. IF THIS IS THE WAY CADILLAC'S ARE I WILL NEVER BUY ANOTHER CADILLAC IN MY LIFE. *TR

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT RESTARTED THE ENGINE AND THE VEHICLE OPERATED NORMALLY. THE CONTACT INDICATED THAT THE DEFECT RECURRED MULTIPLE TIMES WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 106,000.