CADILLAC Complaints

WE STARTED THE CAR, AND WAS BACKING UP AND THERE WAS A GRINDING IN THE STEERING WHEEL WHEN TURNING IT RIGHT AND LEFT. WE TOOK IT TO THE DEALER AND THE POWER STEERING FLUID WAS LEAKING OUT OF THE POWER STEERING PUMP INTO THE STEERING. THEY CLEANED IT ALL OUT, AND ADDED A THICKER FLUID ON 3/ 25/2014, WE STARTED THE CAR IT HAPPENED AGAIN WE TOOK IT DIRECTLY TO DEALER AND THEY AGREED SOMETHING WASN'T RIGHT. THEY PUT IN A NEW PUMP. WE PICKED IT UP HAD IT TWO DAYS AND IT HAPPENED AGAIN. WE TOOK IT BACK,AND WAS TOLD THE DEALER CALLED GM AND THEY COULDN'T DO ANYTHING ELSE BECAUSE THEY DIDN'T HAVE THE PARTS. WE WERE TOLD IT WASN'T DANGEROUS, BUT I'M THINKING IF THE POWER STEERING FAIL WORKING WHILE DRIVING, WE COULD CRASH. *TR

WE STARTED THE CAR, AND WAS BACKING UP AND THERE WAS A GRINDING IN THE STEERING WHEEL WHEN TURNING IT RIGHT AND LEFT. WE TOOK IT TO THE DEALER AND THE POWER STEERING FLUID WAS LEAKING OUT OF THE POWER STEERING PUMP INTO THE STEERING. THEY CLEANED IT ALL OUT, AND ADDED A THICKER FLUID ON 3/ 25/2014, WE STARTED THE CAR IT HAPPENED AGAIN WE TOOK IT DIRECTLY TO DEALER AND THEY AGREED SOMETHING WASN'T RIGHT. THEY PUT IN A NEW PUMP. WE PICKED IT UP HAD IT TWO DAYS AND IT HAPPENED AGAIN. WE TOOK IT BACK,AND WAS TOLD THE DEALER CALLED GM AND THEY COULDN'T DO ANYTHING ELSE BECAUSE THEY DIDN'T HAVE THE PARTS. WE WERE TOLD IT WASN'T DANGEROUS, BUT I'M THINKING IF THE POWER STEERING FAIL WORKING WHILE DRIVING, WE COULD CRASH. *TR

ON FEBRUARY 22ND AND 27TH 2014, WHILE TRAVELING AT 75MPH THE ADAPTIVE CRUISE CONTROL SLAMMED THE BRAKES ON THEN RELEASED. I THOUGHT THE SYSTEM HAD MISS-READ THE SHADOW OF AN OVERPASS AS A VEHICLE IN FRONT OF ME BECAUSE THAT WAS THE ONLY THING IN SIGHT WHEN THE BRAKES LOCKED, THERE WERE NO VEHICLES PRESENT. ROADS WERE DRY. IT WAS REPORTED TO CADILLAC VIA THEIR 800 NUMBER AND THEN BROUGHT TO THE DEALERSHIP 4 MARCH 2014,FOR ANALYSIS. THE DEALER IMPLEMENTED AN UPDATE TO THE ACTIVE SAFETY CONTROL MODULE. CADILLAC STATED THEY WOULD SEND AN E-MAIL TO MY DEALER ABOUT THE PROBLEM, BUT DEALER STATED THEY NEVER RECEIVED THE E-MAIL. NO FURTHER PROBLEM NOTED UNTIL 1 APRIL 2014, FOUR WEEKS LATER, DURING A TRIP THE SAME ACTION HAPPENED TWICE WITHIN A MILE OF TRAVEL. BRAKES WERE ABRUPTLY APPLIED, RED SCREEN ON DASH WITH CRASH IMMANENT. AGAIN AT 70MPH AND NO BRIDGES OR OTHER VEHICLES IN PATH. THE ROAD CONDITION WAS WET. THIS IS A LARGE SAFETY CONCERN FOR ME IF THE BREAKS SHOULD LOCK AT 70+ MPH AND NOT RELEASE AND I HAVE TRAFFIC BEHIND ME. *TR

SUBJECT VEHICLE READ ENDED SUV THAT WAS STOPPED FOR A STOP LIGHT. VEHICLE SUSTAINED EXTENSIVE FRONT END DAMAGE AND WAS DECLARED A TOTAL LOSS BY THE INSURANCE COMPANY. NONE OF THE AIR BAGS DEPLOYED. DRIVER WAS BADLY INJURED AND IS STILL IN A COMA. PASSENGER RECEIVED MINOR INJURIES. VEHICLE IS STILL AVAILABLE FOR INSPECTION AND WILL BE FOR APPROXIMATELY ONE WEEK. *TR

MY SERVICE STABILITY SYSTEM & ABS LIGHT CAME ON ABOUT TWO MONTHS AGO. I HAVE NOTICED WHEN SOMETIMES I PRESS ON THE BRAKE, IT FEEL LIKE IT'S SLIPPING. NOW, THE LIGHTS STAY ON AND I HAD A DIAGNOSTIC TEST RUN ON IT AND THE CODE IS C0223, ALSO ABOUT 7 MONTHS AGO MY TRUCK JUST STOPPED ON THE ROAD. I WAS TOLD THAT MY PROBLEM WAS MY FUEL FILTER SYSTEM. I JUST FOUND OUT THAT BOTH OF THESE ITEMS WERE RECALLS. PLEASE LET ME KNOW WHAT I NEED TO DO. I TRIED CALLING FEDERAL-MOGUL AND HONEYWELL INTERNATIONAL INC (FRAM) BUT I CAN'T GET THROUGH. *TR

2013 CADILLAC ATS 6MT STALLS WHEN DECELERATING WITH AN ENSUING LOSS OF POWER STEERING. CADILLAC HAS COME UP WITH A SOFTWARE FIX FOR THIS ISSUE. SOFTWARE WRITTEN TO PROTECT THE FLYWHEEL WAS MODIFIED TO ELIMINATE THIS PROBLEM. *TR

THIS INCIDENT HAS OCCURRED 5 TIMES ON MY VEHICLE. THE MOST RECENT TODAY, 4/2/2014. WHAT HAPPENS IS I PUSH ON THE GAS PEDAL AND THEIR IS A DELAY OF 4 SECONDS BEFORE THE CAR ENGAGES AND MOVES. FIRST TIME THIS OCCURRED WAS WHEN I WAS GETTING ON HIGHWAY. I PUSHED DOWN ON THE GAS PEDAL AND THE CAR DID NOT MOVE. TWO TIMES I HAD THIS ISSUE OCCUR WHEN I CAME TO A COMPLETE STOP AT A STOP SIGN. I PUSHED ON THE GAS AFTER STOPPING AND THE CAR DID NOT MOVE. I HAD ANOTHER INCIDENT AFTER BACKING OUT OF A PARKING SPOT. I SHIFTED THE CAR INTO DRIVE AND THEN PUSHED ON THE GAS PEDAL AND THE CAR DID NOT MOVE. THE LATEST INCIDENT TODAY OCCURRED WHEN MAKING A RIGHT HAND TURN. AFTER I COMPLETED THE TURN I PUSHED ON THE GAS AND THE CAR DID NOT MOVE. IN EACH INCIDENT, IT FEELS LIKE THE CAR IS TRYING TO ENGAGE AND THEN IT FINALLY KICKS IN. I HAVE TAKEN THE VEHICLE INTO LINDSAY CADILLAC DEALERSHIP AND THEY HAVE TOLD ME THIS IS NORMAL BEHAVIOR FOR THIS VEHICLE AND NOTHING IS THE MATTER WITH IT. THEY REFER TO A JANUARY 2014 POST ON THEIR BLOG SITE. WHEN THEY READ IT TO ME I CONFIRM I WAS NOT PASSING A VEHICLE NOR DID I DO A ROLLING STOP SINCE THAT IS WHEN THEY SAY THIS ISSUE WOULD OCCUR. I DID SPEAK WITH GM CUSTOMER CARE AFTER MY VISIT TO THE DEALERSHIP WHEN THEY TOLD ME THEY COULD NOT FIND A PROBLEM AND THEY WERE SHOCKED TO HEAR ME SAY THE DEALERSHIP STATED THIS IS NORMAL BEHAVIOR. THEY TOLD ME IT WAS NOT. I AM NOW REPORTING THIS ISSUE TO YOU HOPING YOU CAN LOOK INTO IT WITH GM. *TR

THIS CAR CONTINUES TO REDUCE ACCELERATION WHILE IN MOTION ON HIGHWAYS AS WELL AS MAIN ROADS DO TO ELECTRICAL PROBLEMS, MAKING IT EXTREMELY DIFFICULT TO CONTROL THE VEHICLE, WHICH CLASSIFIES THIS VEHICLE AS LIFE THREATENING AND UNSAFE FOR ME AND MY FAMILY. I'VE TAKEN MY CAR TO THE DEALERSHIP ON MANY OCCASIONS TO BE REPAIRED, BUT THE PROBLEM CONTINUES TO REOCCUR. I TAKE MY FAMILY'S SAFETY SERIOUSLY SO PLEASE HELP US WITH THIS REPETITIVE DANGEROUS ISSUE. *TR

VEHICLE DRIVER AIR BAG DID NOT DEPLOY, NOR ANY OTHER AIR BAG, UPON COLLISION TO REAR OF A STOPPED PICK UP TRUCK. SPEED OF OFFENDING VEHICLE WAS APPROXIMATELY 45 MPH. DRIVER SUFFERED CHEST INJURY FROM SEAT BELT. DAMAGE ESTIMATED TO FRONT END EXCEEDS $10,000. *TR

DRIVING FROM A SIDE ROAD ONTO THE 505 FREEWAY, VEHICLE CAME TO A STOP ON THE SLOW LANE. WAS TOWED TO A CADILLAC DEALER. 1/6/14. REPLACED LEFT AND RIGHT CATALYTIC CONVERTER. SECOND INCIDENT OCCURRED 1/27/2014. DRIVING ONTO I-80. EXACT PROBLEM OCCURRED AND WAS TOWED TO SAME CADILLAC DEALER. DEALER ADJUSTED THROTTLE BODY. AM CONCERNED IF PROBLEM HAS BEEN RESOLVED.. *TR