CADILLAC Complaints

TL* THE CONTACT OWNS A 2006 CADILLAC STS. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE ACCESSORY LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THERE WAS AN IGNITION PROBLEM. NO REPAIRS WERE PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE.THE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS 84,200. THE VIN WAS NOT AVAILABLE.

AFTER PURCHASE OF MY CTS, I NOTICED THE BRAKES SCREECHING AND PULSING. I'VE HAD MY BRAKES REDONE 3 TIMES AND I STILL HAVE SQUEAKING AND PULSING ISSUES. I TOOK MY CAR TO A CADILLACS DEALER AFTER THEY HAD CHARGED ME $600 FOR A BRAKE PAD ONLY JOB TO CHECK MY BRAKES AS THEY WERE STILL PULSING WHEN STOPPING ON UNEVEN PAVEMENT, AND THEY KEPT IF FOR A DAY AND TOLD ME MY BRAKES WERE FINE EVEN THOUGH THEY WERE STILL PULSING. THEY CHARGED ME $85 FOR LOOKING AT MY BRAKES WHICH WAS A RIP OFF SINCE I STILL HAVE THE PROBLEM. AIR BAGS, I TOOK MY CAR IN FOR THE AIR BAG RECALL REPAIR. WITHIN A YEAR I HAVE THE SAME PROBLEM. THEY CLEARLY ARE NOT FIXING THE PROBLEM. MY CADILLACS IS BEAUTIFUL BUT I FEAR IT MAY COST ME MY LIFE ONE DAY IF CADILLACS DOESN'T STEP UP AND EXPOSE THESE PROBLEMS AND MAKE THE REPAIRS. *TR

TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE SERVICE STABILITY SYSTEM AND THE ABS BRAKE WARNING LIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SCHEDULED TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 116,000. THE VIN WAS NOT AVAILABLE.

I OWN A 2007 CADILLAC CTS. ON MONDAY, MARCH 17TH, AT 5:45AM, I WAS DRIVING SOUTH BOUND ON I-75. WHILE DRIVING WITH THE CRUISE CONTROL ON, TRAVELING AROUND 77 MPH, AT ABOUT MILE MARKER 88, I HEARD A LARGE THUD NOISE LIKE SOMETHING HIT THE UNDERBODY OF THE VEHICLE. I THEN HEARD A LOUD METALLIC RINGING NOISE AND FELT A VIBRATION THROUGH THE VEHICLE FLOOR AND STEERING WHEEL. I PUT MY TURN SIGNAL ON TO GET OVER TO THE SHOULDER OF THE ROAD. AS I TURNED MY HEAD TO THE RIGHT TO SEE IF IT WAS CLEAR TO GET OVER, I NOTICED A LARGE CLOUD OF BLACK SMOKE EMITTING FROM THE BACK OF THE VEHICLE AND COULD SEE AN ORANGE REFLECTION OF FLAMES IN THE DRIVER'S DOOR OF THE VEHICLE TO THE RIGHT OF ME. I GOT OVER TO THE SHOULDER AT MILE MARKER 87. I INSPECTED THE VEHICLE TO SEE WHAT WAS GOING ON, I LOOKED AT THE LEFT SIDE AND DIDN'T NOTICE ANYTHING, THEN WALKED OVER TO THE RIGHT SIDE OF THE VEHICLE (I WAS STANDING ABOUT 10 FT BEHIND THE VEHICLE ON THE RIGHT SIDE) AND NOTICED FLAMES SHOOTING OUT FROM UNDER THE ENGINE COMPARTMENT. I WALKED BACK ABOUT 50 FEET AND CALLED 911 AND REPORTED THE VEHICLE FIRE. THE INDEPENDENCE TOWNSHIP SHERIFF'S OFFICE RESPONDED ABOUT 5 MINUTES LATER AND WAS GOING TO ATTEMPT TO PUT THE FIRE OUT, BUT BY THAT TIME THE FLAMES WERE SHOOTING OUT OF HOOD OF THE VEHICLE. THE FLAMES WERE ABOUT 4 TO 5 FT AT THAT TIME AND THE OFFICER DECIDED NOT TO ATTEMPT TO PUT THE FIRE OUT. FIRE DEPARTMENT SHOWED UP ABOUT 10 MINUTES AFTER THE SHERIFF WAS THERE AND PUT THE FIRE OUT. I HAD THE VEHICLE TOWED TO RANDY WEISS GM DEALER IN FENTON, MICHIGAN. VEHICLE MILEAGE 74,665 MILES. VEHICLE MAINTAINED EITHER BY LASCO FORD IN FENTON MICHIGAN OR AL SIERRA IN GRAND BLANC MICHIGAN. *TR

I WAS DRIVING DOWN THE HIGHWAY AT 65 MPH AND SUDDENLY I SAW A FLASH OUT OF THE CORNER OF MY EYE OVER MY HEAD FOLLOWED BY A TREMENDOUS "BOOM" ABOVE ME. THE SUNROOF THEN DISINTEGRATED INTO MANY SHARP SHARDS AND RAINED AROUND THE DRIVER AND PASSENGER GETTING INTO THE SHIFTING MECHANISM, ELECTRIC SEATS, SEATBELT CONNECTORS AND ALL OVER THE PASSENGERS. THERE WAS NO IMPACT AND THE SUNROOF BLEW UP AND OUTWARDS FROM THE INSIDE OF THE CAR. *TR

CONNECTOR UNDER FRONT PASSENGER SEAT MELTED DUE TO SOME SORT OF HIGH CURRENT PROBLEM. FROM WHAT I READ ON THE CADILLAC FORUM, THIS IS AN OBVIOUS DESIGN FLAW. SEE HTTP://WWW.CADILLACFORUMS.COM/FORUMS/CADILLAC-DTS-FORUM-2006-THROUGH-2012/285451-HEATED-SEATS-PARKING-SENSORS-STOPPED-WORKING.HTML#POST3288711 I AM CONCERNED THAT THIS MAY CAUSE A FIRE AS THE MODULE IS LOCATED DIRECTLY UNDER THE FRONT PASSENGER SEAT CUSHION. CONNECTOR PART 15326110 WAS REPLACED. THIS MELTED CONNECTOR PROBLEM CAUSES (1) HEATED SEATS TO STOP OPERATING, (2) FRONT & REAR PARKING ASSIST TO STOP OPERATING, AND (3) AC THERMOSTAT TO OPERATE UNPREDICTABLY, E.G., HEATER WILL WARM CAR UP TO SET TEMPERATURE, E.G., 72 DEGREES, THEN THE AC WILL KICK ON TO COOL THE CAR...NOT DESIRABLE ON A COLD WINTER DAY. *TR

THIS PROBLEM - THE CAR DIES AND I LOSE ALL POWER ASSISTED FUNCTIONS LIKE STEERING AND BRAKES - HAS HAPPENED MULTIPLE TIMES, PROBABLY TWO DOZEN, OVER A PERIOD OF TIME BEGINNING SOME TIME IN 2006, WITH MODEL YEARS 2000, 2001, AND 2006 SEDANS. SINCE 1995 I HAVE DRIVEN ONLY CADILLAC. IT OCCURS ONLY WHEN I'M STOPPED, OR ROLLING AT A SLOW SPEED, AND THEN BEGIN TO ACCELERATE THE CAR, SUCH AS HAS HAPPENED MANY TIMES WHEN I'M IN A NON-RAISED CENTER MEDIAN ATTEMPTING A LEFT TURN AGAINST ONCOMING TRAFFIC (I HAVE LEARNED TO LEFT LOTS OF ROOM NOW). I HOPE I, OR SOMEONE ELSE IN A CADILLAC, WON'T HAVE TO DIE OR BE SERIOUSLY INJURED BEFORE THEY ADMIT THIS PROBLEM IN THEIR FLAGSHIP VEHICLE. I CALLED GM'S 'IGNITION SWITCH RECALL' LINE AND WAS TOLD THAT THIS SOUNDS EXACTLY LIKE THE PROBLEM IN THE OTHER VEHICLES. *TR

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A RECURRING STALLING FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES WHERE SEVERAL UNKNOWN REPAIRS WERE PERFORMED ON THE VEHICLE BUT TO NO AVAIL. THE FAILURE MILEAGE WAS 59,730 AND THE CURRENT MILEAGE WAS 79,000. UPDATED 06/30/14 MA UPDATED 07/3/2014 *JS

SINCE I PURCHASED THE VEHICLE USED FROM A CADILLAC DEALER I HAD EXPERIENCED THE VEHICLE WOULD SHUT DOWN WHEN THE VEHICLE WOULD HIT A POT HOLE OR HARD BUMP. I HAD DEALERSHIP AND SEVERAL MECHANICS FROM OTHER GARAGES OVER THE YEARS CHECK FOR ENGINE SHUT DOWN. NO ONE WAS ABLE TO REPLICATE THE ISSUE. RECENTLY THE NEWS HAS BEEN DISCUSSING ISSUES WITH GENERAL MOTORS IGNITION PROBLEMS. I WENT OUT TO MY VEHICLE AND STARTED IT, PUT THE VEHICLE IN DRIVE AND SMACKED MY KEY RING AND THE VEHICLE STALLED. MY PRIMER KEY RING CONTAINS A LARGE NUMBER OF KEYS WITH WEIGHT TO THEM WHEN I WOULD DROP OF THE VEHICLE I WOULD ALWAYS LEAVE A SINGLE KEY. SINCE THE NEWS BROADCAST I HAVE ONLY USED A SINGLE KEY AND HAVE HAD NO ADDITIONAL ISSUES. I WOULD LIKE SOMEONE TO ADDRESS MY COMPLAINT OR EXAMINE MY VEHICLE BECAUSE I SEE NO INFORMATION INDICATING THAT THE CADILLAC MODELS ARE INVOLVED IN THIS ISSUE. I BELIEVE THAT THIS PROBLEM IS MORE WIDESPREAD. THIS STALLING HAS HAPPEN SEVERAL TIMES OVER THE YEARS. ON OF THE MOST CRITICAL INCIDENTS OCCURRED ON A RAINY NIGHT WHILE TRAVELING IN THE LEFT LANE OF A 4 LANE LIMITED ACCESS HIGHWAY. I STRUCK A LARGE POTHOLE AND THE VEHICLE SHUT DOWN. BEING A VERY EXPERIENCED DRIVER I PLACED THE CAR IN NEUTRAL AND ATTEMPTED TO RESTART THE VEHICLE. THERE WAS NO RESPONSE TO THIS ATTEMPT. THERE WAS NO LEFT SHOULDER SO I ACTIVATED THE EMERGENCY FLASHERS, BROUGHT THE VEHICLE TO A STOP AND PLACED THE VEHICLE IN PARK. AGAIN AN ATTEMPT WAS MADE TO START THE VEHICLE WITH NO SUCCESS. THE KEY WAS REMOVED, PLACED BACK INTO THE IGNITION SWITCH AT WHICH TIME THE VEHICLE RESTARTED. THIS INCIDENT ALMOST CAUSED A HIGH SPEED REAR END COLLISION BECAUSE I WAS UNABLE TO GET OFF THE ROADWAY. *TR

ON 6 JUNE, 2013 WHILE DRIVING ON M59 IN MICHIGAN AND APPLYING THE BRAKES, MY KNEE MADE CONTACT WITH THE REMOTE FOB, CAUSING THE IGNITION KEY TO MOVE FROM THE "ON" POSITION TO "ACCESSORY" MODE. THE ENGINE STOPPED RUNNING AND I HAD TO STEER AND BRAKE THE VEHICLE WITHOUT POWER ASSIST TO THE SHOULDER OF THE ROAD. I PUT THE VEHICLE IN PARK AND RESTARTED WITHOUT INCIDENT. THE SAME SITUATION OCCURRED IN JANUARY 2014 WHILE DRIVING ON I-75 TO FLORIDA. IN BOTH CASES I INFORMED MY DEALER (LAFONTAINE CADILLAC IN HIGHLAND, MICHIGAN). THE RESPONSE WAS THAT THEY HAD NOT RECEIVED ANY SIMILAR COMPLAINTS AND THEY COULD DO NOTHING ABOUT IT. I INFORMED GM OF THE ISSUE AND THEY ARRANGED TO HAVE THE VEHICLE EXAMINED TODAY, 1 APRIL, 2014. I JUST RECEIVED A CALL FROM THE DEALERSHIP INFORMING ME THAT THE IGNITION SWITCH MET SPECIFICATIONS. WHETHER OR NOT IT DID (AND TO WHICH SPECIFICATION) IS ACADEMIC. THIS IS A SAFETY ISSUE! WHILE I WAS ABLE TO MANHANDLE THE STEERING AND BRAKING, I DOUBT THAT MY WIFE WOULD BE ABLE TO. *TR