CADILLAC Complaints

TL* THE CONTACT OWNS A 2004 CADILLAC XLR. THE CONTACT STATED THAT THE STEERING WHEEL WOULD EMIT AN ABNORMAL NOISE WHEN TURNED IN EITHER DIRECTION. ALSO, THE CONTACT WAS TRAVELING APPROXIMATELY 40 MPH WHEN THE STABILITY CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT APPLIED THE BRAKES FOR A TRAFFIC STOP AND THE BRAKES SEIZED, CAUSING THE CONTACT TO CRASH INTO THE PASSENGER'S SIDE OF ANOTHER VEHICLE. THE ABS TRACTION CONTROL WARNING LIGHT ALSO ILLUMINATED AFTER THE FAILURE OCCURRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT ALSO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 05V046000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON MULTIPLE OCCASIONS HOWEVER, THE DEALER WAS NOT ABLE TO DUPLICATE OR REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. UPDATED 05/28/14 MA THE CONSUMER STATED THE AXEL WAS REPLACED AND REPAIRED. UPDATED 05/30/2014 *JS

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT THE TWO FRONT DOOR LATCHES WERE FROZEN AND INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FAILURE OCCURRED BECAUSE WATER AND MOISTURE HAD SEEPED IN AND AS A RESULT, BOTH LATCHES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE HAD ALREADY BEEN REPAIRED UNDER A CUSTOMER SATISFACTION CAMPAIGN LISTED UNDER SERVICE BULLETIN NO: SB-09104 (LATCHES/LOCKS/LINKAGES , STRUCTURE). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 80,000.

ON THREE SEPARATE OCCASIONS THIS YEAR, MOST RECENTLY TODAY (3/22/14), THE ENGINE ON MY 2003 (?) CADILLAC SLS ABRUPTLY CUT OFF, SIMILAR TO THE MUCH-PUBLICIZED RECENT FAILURES ON GM'S 2003-11 COMPACT CARS. MY CAR IS NO COMPACT, BUT I'M WONDERING IF IT USES THE SAME IGNITION COMPONENTS. IN ANY EVENT, WE WERE LUCKY TO AVOID AN ACCIDENT. AFTER THE FIRST INCIDENT, I REFERRED THE CAR TO MY TRUSTED MECHANIC, AND HE COULD FIND NOTHING WRONG. ONE FURTHER NOTE: WHEN THE ENGINE CUT OFF TODAY, ONLY *ONE* KEY WAS IN THE IGNITION, SO IT WAS *NOT* A MATTER OF THE SWITCH BEING "WEIGHED DOWN" BY AN OVERLOADED KEY CHAIN. I WILL TAKE THE CAR TO MY MECHANIC ON MONDAY AND SUGGEST THAT A NEW IGNITION SWITCH BE INSTALLED. BUT ALL THIS SHOULD SERVE AS A "HEADS UP" WARNING TO GM OWNERS WHO DRIVE NON-COMPACT GM CARS. *TR

CAR DISABLED POWER UNDER LOAD FIRST TIME 4 YRS AGO. THEN FOR THE NEXT 4 YEARS CONTINUED TO COME AND GO. STILL HAPPENING TO THIS DAY. CODES: P0651 AND P2108. AT VARIOUS SPEEDS AND INTERMITTENT TIMES WOULD PUT ON CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT. CAR CANT ACCELERATE. HAVE TO PULL OVER AND RESTART. BIGGEST MISTAKE WAS BUYING AN AMERICAN CAR. *TR

TL* THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED AND THE ACCESSORY ACTIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE COMPUTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 83,029. UPDATED 05/12/14 *LJ THE FUEL PUMP RELAY WAS REPLACED. UPDATED 05/14/14

TL* THE CONTACT OWNS A 1996 CADILLAC SEVILLE. THE CONTACT STATED THE VEHICLE WOULD INTERMITTENTLY STALL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THE CRANK SHAFT SENSORS, SPARKS PLUGS AND IDLE AIR CONTROL VALVE NEEDED TO BE REPLACED THE VEHICLE WAS NOT REPAIRED. . THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC. THE MECHANIC REPLACED THE CRANK SHAFT POSITION SENSORS,WIRING, SPARKS PLUGS AND IDLE AIR CONTROL VALVE. HOWEVER THE FAILURE PERSISTED. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) IS THE SAME FAILURE HE EXPERIENCED. HOWEVER, THE RECALL DID NOT INCLUDE THE CONTACT'S YEAR MAKE OR MODEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000. UPDATED 07-23-14 *BF UPDATED 7/31/14*CN

SPORADICALLY, A "SERVICE AIR BAG" WARNING COMES ON WHEN ENGINE IS RUNNING. ALSO, IN A FEW INSTANCES, THE AIRBAG READINESS LIGHT HAS STAYED ON AFTER COMPLETION OF THE BRIEF SYSTEM CHECK WHICH OCCURS WHEN THE ENGINE IS STARTED. THE DEALERS SERVICE DEPARTMENT REVIEWED THE MATTER AND FOUND THAT THE HISTORY CODE FOR THE PASSENGER SEAT AIR BAG "CLEARED CODES", INDICATING THAT AIR BAG IS IN WORKING ORDER. IT RECOMMENDED THAT IF THE SERVICE WARNING AND READINESS LIGHT WERE ON FREQUENTLY, THE PASSENGER SEAT AIR BAG SHOULD BE REPLACED AT A COST OF $912. I DO NOT KNOW WHY THE DEALER FOCUSED ONLY ON THAT ONE AIR BAG. THIS ISSUE SOUNDS LIKE THE PROBLEM FOR WHICH GM RECENTLY RECALLED CERTAIN SPORT UTILITY VEHICLES FOR YEARS INCLUDING 2010, OUR MODEL YEAR. I BELIEVE IT SHOULD BE DETERMINED WHETHER THAT RECALL SHOULD BE EXTENDED TO COVER ADDITIONAL VEHICLES, INCLUDING OURS. UPDATED 04/08/14

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT APPLIED EXTREME FORCE TO THE ACCELERATOR PEDAL BUT TO NO AVAIL. THE FAILURE WAS RECURRING OVER A SIX WEEK TIME SPAN. THE VEHICLE WAS TAKEN TO DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPDATED 4/26/14*CN *TR

TL* THE CONTACT OWNS A 2013 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED MAKING THE VEHICLE VERY DIFFICULT TO CONTROL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT DID NOT RECTIFY THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 14,000.

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 1 MPH, THERE WAS AN UNEXPECTED INCREASE OF ACCELERATION AS THE VEHICLE FAILED TO SLOW DOWN EVEN THOUGH THE BRAKE PEDAL WAS DEPRESSED REPEATEDLY. THE VEHICLE TRAVELED OVER A BOULDER AND THEN CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO LOCATE A PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. THE VIN WAS UNAVAILABLE.