CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 CADILLAC CTS
    - BRIARCLIFF MANOR, NY

    BRAKES ON MY CTS 2013 CADILLAC , ON MARCH 29, I MADE A TURN TO PARK MY CAR FROM THE RIGHT SIDE OF THE STREET MAMARONECK AVENUE IN WHITE PLAINS TO THE LEFT THERE WERE NO PARKING SPACES ON THE RIGHT . AS I TURN THE STEERING WHEEL THE CAR WENT OUT OF CONTROL THE CAR SPEED UP AND HIT THE CURB, KNOCKING OVER TWO PARKING METERS AND HURTING MY FINGER ON MY RIGHT HAND AND LATER MY LEFT LEG. I HAD JUST TAKEN MY CAR TO PEPE CADILLAC IN WHITE PLAINS ,N. Y. TO GET MY BRAKES REPAIRED. MY CAR WAS TOWED TO BRENNENAN TOWING SERVICE IN ELMSFORD. THEY CLAIM IT WAS REPAIRED!!!!SINCE THEN WHICH WAS LAST SUMMER MY CAR HAS BEEN IN AND OUT OF THE REPAIR SHOP AS MANY AS 9 OR 10 TIMES WITH THE BRAKE LIGHT COMING ON AND OTHER LIGHT SUCH AS THE TRACTION , THE ABS, THE LOCK ON PASSENGER DID NOT WORK UNTIL I ASK THEM TO REPAIR IT! I AM AFRAID TO DRIVE MY CAR. WHEN I TAKE IT TO MT. KISCO CADILLAC THEY FIX A DIFFERENT THING, BUT ANOTHER SITUATION OCCURS. I AM SO UPSET AND SAD ABOUT THIS SITUATION N, BECAUSE I AM A RETIRED COUNSELOR ON A FIXED INCOME AND I PAID FOR MY CAR IN FULL AND I HAVE NOT BEEN ABLE TO USE IT... PLEASE HELP ME OR LET ME KNOW WHAT I CAN DO ABOUT THIS SITUATION.

    Source: NHTSA WEB SITE
  • 2015 CADILLAC SRX
    - LAKESIDE, CA

    TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING 45 MPH, THE SUN ROOF SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO DE LA FUENTE CADILLAC (1385 E MAIN ST, EL CAJON, CA 92021, (619) 333-8167) WHERE IT WAS DETERMINED THAT THE SUN ROOF SHATTERED FROM THE INSIDE, PUSHING THE ROOF OF THE VEHICLE UPWARD. THE VEHICLE WAS NOT REPAIRED. THE DEALER NOTIFIED THE MANUFACTURER OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 CADILLAC ESCALADE
    - SAN ANTONIO, TX

    PARTS ARE NEVER AVAILABLE. EVERY TIME I GO TO MAY DEALERSHIP (KEN BACHALOR CADILLAC, SAN ANTONIO, TX) THEY ALWAYS TELL ME THEY NEVER HAVE THE PART(S) TO MAKE THE REPAIR. THIS HAS BEEN GOING ON FOR GOING ON 2 YEARS.

    Source: NHTSA WEB SITE
  • 2007 CADILLAC CTS
    - KINGSLAND, GA

    THIS YEAR GOT MY ALL CHANGE SAID I HAD OIL N WATER PUMP LEAK CAR HAVE BOUT 220000 MILES ON IT

    Source: NHTSA WEB SITE
  • 2007 CADILLAC CTS
    - KINGSLAND, GA

    YES I BEEN HAVING PROBLEM WITH TRANSMISSION AT FIRST BROUGHT CAR COUPLE MONTHS LATER THE CAR WOULD NOT BACK UP SO GOT THAT GRANNY REBUILT AND THEN FOUR AND HALF YEARS LATER HAVE PROBLEM WITH TYRANNY AGAIN BUT NOW AS YOU PUT FOOT ON PEDAL THE CAR GO FOR ONLY BOUT 5 OR 10 MINUTE THEN IT WOULD SLOW DOWN THEN WOULD JUST STOP WHEN PUT FOOT ON PEDAL. WIPER WOULD NOT TURN OFF ON IT OWN ONLY WHEN YOU TAKE FUSE OUT THE RADIO STOP WORKING N THE BRIGHT LIGHT WOULD TURN ON BY ITS SELF EVERY TIME YOU PUT ON TURN SIGN ON AT NIGHT.

    Source: NHTSA WEB SITE
  • 2007 CADILLAC ESCALADE EXT
    - GROVETOWN, GA

    RECIEVED NOTICE LAST YEAR INVOLVING TAKATA INFLATORS AND WAS DIRECTED TO CONTACT MY LOCAL VEHICLE MANUFACTURER (JOHNSON MOTORS OF AUGUSTA) FOR RECALL AND REPAIR. IT HAS BEEN OVER A YEAR WITH NO REPAIRS OR REPLACEMENT SCHEDULED OF THE RECALLED TAKATA INFLATOR.

    Source: NHTSA WEB SITE
  • 2015 CADILLAC SRX
    - ASHVILLE, AL

    WE JUST BOUGHT THIS CAR WEDNESDAY AT DONAHOO CHEVROLET IN FT PAYNE, ALABAMA. WE WENT OUT TO EAT MONDAY NIGHT AND THE HEADLIGHTS SEEMED TO BE VERY DIM AS IF THEY WERE NOT EVEN ON,, COULD BARELY SEE HOW TO DRIVE. HAD TO DRIVE WITH THE LIGHTS ON BRIGHT. THIS IS VERY DANGEROUS. I CALLED THE DEALER TUESDAY AND HAVE NOT RECEIVED ANY RESPONSE.

    Source: NHTSA WEB SITE
  • 2002 CADILLAC DEVILLE
    - COLTS NECK, NJ

    ENGINE STALLS SUDDENLY WHILE DRIVING/IN MOTION. RESTARTS WITH IGNITION SWITCH RESTART. APPEARS TO BE IGNITION SWITCH FAILURE.

    Source: NHTSA WEB SITE
  • 2015 CADILLAC SRX
    - TAMPA, FL

    ON THE AFTERNOON OF 4/11/2018, I WAS DRIVING APPROXIMATELY 65-70 MPH ON I-4 IN TAMPA (EASTBOUND). AT APPROXIMATELY 2:05 PM MY MOONROOF LITERALLY SPONTANEOUS EXPLODED INTO A TRILLION PIECES! NO EXTERNAL FORCE INFLUENCED THIS. BY THE GRACE OF GOD I HAD JUST CLOSED MY SUN SHADE 20 MINUTES PRIOR TO THIS. I HAVE PHOTOS OF THE GLASS BREAKAGE AFTER I WAS ABLE TO SAFELY EXIT THE HIGHWAY A FEW MILES AWAY. THE GLASS SHOWS THAT IT BLEW UP AND OUT, NOT IN FROM AN IMPACT.

    Source: NHTSA WEB SITE
  • 2013 CADILLAC XTS
    - OCALA, FL

    RADIO TOUCH SCREEN NOT WORKING,(NAVIGATION, CLOCK, HARD TO GET RADIO TO WORK, CAN'T GET TO NAVIGATION, CAN'T SET CLOCK, OR USE EITHER ICON ON TOUCH SCREEN)

    Source: NHTSA WEB SITE