CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 CADILLAC ESCALADE EXT- OXFORD, MI
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE EXT. THE CONTACT STATED THAT THE "SERVICE THE AIR BAGS SOON" WARNING MESSAGE APPEARED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS FLASHING NEAR THE FRONT PASSENGER SIDE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER ISSUED ONE AIR BAG RECALL AND SIX TSBS ON THE AIR BAGS. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 CADILLAC CTS- EAST ORANGE, NJ
TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR KEPT ILLUMINATING AND REMAINED LIT. THE DEALER (ENGLEWOOD CLIFFS CADILLAC, 374 SYLVAN AVE, ENGLEWOOD CLIFFS, NJ 07632, (201) 568-4800) WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL FOR THE AIR BAGS. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO SOLUTION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CADILLAC XTS- RUSHFORD, MN
ABS, TRACTION CONTROL LIGHT COME ON WHEN DRIVING. FRONT CAMERA ERROR, SIDE DETECTION OFF COMES ON SEEMS TO REALLY BE AFFECTED BY COLD TEMPS. GLASS OVER CONTROL STATION ALSO HAS HAIRLINE CRACKS ALL THE WAY AROUND THAT OCCURRED DURING OR -DEGREE WEATHER THIS WINTER UNSURE OF DATE
Source: NHTSA WEB SITE -
2013 CADILLAC CTS- FOWLERVILLE, MI
INTERMITTENTLY THE DASHBOARD AND INTERIOR TRIM LIGHTS ARE OUT AND WILL RESUME AT UNFORESEEN TIMES
Source: NHTSA WEB SITE -
2014 CADILLAC ESCALADE HYBRID- MANHATTAN BEACH, CA
CAR FRAME CRACKED, WITH NO ACCIDENT, ABOVE THE LEFT FRONT WHEEL. THERE IS 1/4 INCH OF COMPLETE SEPARATION. PLEASE LOOK AT THE PHOTO. CAR IS NO LONGER SAFE TO DRIVE. I DRIVE 2 HOURS A DAY, CITY AND HIGHWAY DRIVING USUALLY WITH MY TWO KIDS. I TOOK THE CAR IN TO HAVE A NAIL REMOVED FROM THE TIRE, AND WAS CALLED AND TOLD MY FRAME WAS CRACKED.
Source: NHTSA WEB SITE -
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2013 CADILLAC SRX- BRANDON, MS
LIGHTS ON DIM ARE SO DIM YOU CAN BARELY SEE. PROBLEM WITH SEALS IN LIGHT ASSEMBLY. HAVING TO REPLACE BUT UNDERSTAND THAT IT IS A COMMON PROBLEM AND A FLAW IN THE SRX.
Source: NHTSA WEB SITE -
2013 CADILLAC SRX- BATON ROUGE, LA
DRIVERS SIDE HEADLIGHT IS EXTREMELY DIM. I RETURNED THE VEHICLE TO THE DEALER AND THEY REPLACE BOTH LOW BEAM BULBS. BOTH SIDES REMAINED DIM , BUT THE DRIVERS SIDE BARELY SHOWS UP AGAINST THE WALL. THE DEALERSHIP REFUSED TO DO ANY MORE INVESTIGATION AND SAID THAT THE CADILLAC SRX IS NOTORIOUS FOR DIM HEADLIGHTS. MY WIFE REFUSES TO DRIVE HER OWN CAR AT NIGHT FOR FEAR OF RUNNING OFF THE ROAD
Source: NHTSA WEB SITE -
2005 CADILLAC XLR- BREWSTER, NY
ROOF PANEL IS SEPARATING FROM TOP, FAILURE OF THE GLUE USED TO HOLD THE TOP PANEL ON PANEL MAY FLY OFF AT ANY SPEED
Source: NHTSA WEB SITE -
2010 CADILLAC ESCALADE- CUMMING, GA
TAKATA RECALL HENNESSY CADILLAC AT 3377 SATELLITE BLVD, DULUTH, GA 30096 HAS TOLD ME THAT THEY DON'T HAVE THE PART IN YET TO FIX IT. I RECEIVED A RECALL LETTER BACK IN 2016 AND THEY STILL DON'T HAVE IN THE PART? WHY NOT? I AM AFRAID TO BE IN THIS CAR AND I LIVE IN A HOT STATE, GEORGIA. I WANT IT FIXED ASAP!!! PLEASE HELP ME MAKE THIS HAPPEN.
Source: NHTSA WEB SITE -
2011 CADILLAC SRX- MATTAWAN, MI
THE SERVICE REAR AXLE COMES UP ON THE DISPLAY AFTER DRIVING 5-6 MILES. I TOOK IT INTO THE DEALER TO LOOK AT AND THEY SAID THERE WERE LEAKS OF THE AXLE FLUID AND A PUMP IN THE REAR AXLE NEEDED TO BE REPLACED. TOTAL BILL IS $2100.
Source: NHTSA WEB SITE