CADILLAC Complaints

LOW BEAM LIGHTS DIM. THEY ARE SO DIM IT IS HARD TO SEE WHEN DRIVING AT NIGHT USING THE LOW BEAMS

TL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE ESV. SEVERAL TIMES, WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT CLUSTER FAILED. THE VEHICLE WAS TAKEN TO HARRYS ON THE HILL (819 PATTON AVE, ASHEVILLE, NC 28806, (828) 252-3821) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT STATED THAT THE FAILURE BEGAN AFTER A MODULE BEHIND THE DASHBOARD WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

CPSC:SEATS IN 2000 CADILLAC ELDORADO SUDDENLY DETERIORATED AND WIRING INSIDE CUSHIONS SEAMS EXPOSED AS BOTH DRIVER AND PASSENGER FELT ELECTRICAL PULSATING SENSATIONS FROM BACK AND BACK OF THIGHS CLOSE TO THE BACKS OF NEAR LEFT KNEE FOR DRIVER AND RIGHT KNEE FOR PASSENGER. *DT THE CONSUMER STATED BOTH CHAIRS SEEM TO BE ELEVATED TOWARDS THE BOTTOM, NEAR THE BACK END SEAMS, AND SLANTS DOWNWARD FROM THE BACK OF KNEES TO WHERE THE BOTTOM AND TOP CONNECT. THIS CAUSED SEVERE PAINFUL SPASMS TO LOWER BACK AREA AND LEFT SIDE LEG PAIN.*JS

WHEN DRIVING HOME FROM A 2 HOUR TRIP IN SNOWY CONDITIONS, THE CAR STARTED MAKING A NOISE FROM THE ENGINE JUST AS WE PULLED ONTO OUR ROAD BUT NO WARNING LIGHTS CAME ON. WE DID NOT DRIVE THE VEHICLE AND HAD IT TOWED TO THE MECHANIC. THE MECHANIC CHANGED OIL AND FILTER AND SAYS HE DOESN'T KNOW WHAT IS WRONG WITHOUT GOING THROUGH THE ENTIRE ENGINE TO FIND THE PROBLEM. TOOK IT TO ANOTHER MECHANIC WHO SAID IT IS NOT KEEPING OIL PRESSURE, THE CAMSHAFTS ARE MISFIRING AND HE THINKS THE TIMING CHAIN IS AN ISSUE. THEY BOTH SAID IT NEEDS A NEW ENGINE AND IT HAS JUST UNDER 85,000 MILES.

MY CAR WAS IN LINE FOR A CAR WASH AT VAL WARD CADILLAC PARKING LOT. MY ELECTRONIC BRAKE WAS ON. THE BRAKE LIGHT ON THE DASHBOARD INDICATED THIS. THE CAR WAS IN DRIVE BUT STATIONARY FOR APPROX TWO MINUTES. THE CAR SUDDENLY SURGED FORWARD. I THOUGHT MY CAR WAS HIT IN THE BACK. I DIDN'T UNDERSTAND WHY THE CAR SURGED FORWARD. MY CAR HIT THE CAR IN FRONT OF ME. AFTER THE ACCIDENT, THE CARS WERE SEPARATED BY VAL WARD PERSONNEL. THEY HAD TO RELEASE MY ELECTRONIC BRAKE IN ORDER TO MOVE MY CAR. PER CADILLAC, IF ELECTRONIC BRAKE IS ENGAGED, IT WILL RELEASE WHEN GAS PEDAL PRESSURE IS APPLIED. MY FEET WERE ON THE FLOOR OF CAR WHEN SURGE OCCURRED. I DID NOT TOUCH THE GAS PEDAL. CONVENIENTLY, THE ACCIDENT OCCURRED RIGHT IN FRONT OF THE VAL WARD CADILLAC BODY SHOP OFFICE. AS FAR AS I KNOW THE CAR WAS NOT TOWED, BUT PUSHED INTO REPAIR SHOP. I WILL NEVER USE THAT ELECTRONIC BRAKE AGAIN. THIS SHOULD BE A WARNING TO ELECTRONIC BRAKE USERS. 7 MPH LISTED BELOW IS A GUESS, AS I WENT FROM STOPPED IN LINE TO SURGING FORWARD. MILEAGE LISTED IS APPROXIMATE AS CADILLAC SERVICE RECORDS 9 DAYS PRIOR REFLECT 11,134 MI.

TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE HEADLAMP FLICKERED AND FAILED TO ILLUMINATE. BENNETT CHEVROLET (6721 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ) WAS CONTACTED, BUT DIAGNOSTIC TESTING WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.

THE HEADLIGHTS HAVE WATER IN THEM AND ARE CONSTANTLY GETTING SHORTED. HAPPENED TO ME AT NIGHT ON A HIGHWAY. HAD TO GET OFF THE HIGHWAY IMMEDIATELY AND FIGURE OUT AN ALTERNATIVE. PRETTY SCARY.

TL* THE CONTACT OWNS A 2017 CADILLAC XT5. WHILE DRIVING 25 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY AND THE VEHICLE STALLED. IN ADDITION, THE VEHICLE SHOOK WHILE THE CONTACT ATTEMPTED TO ACCELERATE. NORTH BAY CADILLAC IN ROSSLYN, NEW YORK WAS MADE AWARE OF THE FAILURE AND PERFORMED AN ENGINE CONTROL MODULE REPLACEMENT, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

WHILE DRIVING 70 MPH ON AN INTERSTATE; DROVE INTO ROUGH MEDIAN GOING AT A DOWNHILL ANGLE. HIT TWO CULVERTS (MADE OF STEEL AND CONCRETE), ONE OF WHICH SENT THE CAR AIRBORNE. THE CAR LANDED INTO ONCOMING INTERSTATE TRAFFIC AND DID A 180 TURN BEFORE COMING TO A REST. THE STRUT CAME UP THROUGH THE HOOD OF THE CAR, AND THE FRONT END OF THE CAR WAS TORN UP VERY BADLY, AS WAS THE REAR BUMPER. THE FRONT TWO TIRES WERE POINTING IN DIFFERENT DIRECTIONS. THE CAR WAS LATER DECLARED A TOTAL LOSS. THE AIRBAGS DID NOT DEPLOY, NOR DID THE ONSTAR SERVICE RESPOND (PAID MONTHLY FEES FOR OVER 4 YEARS).

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE DRIVING, THE HEADLIGHTS FAILED TO RESPOND WITHOUT WARNING. ON MARCH 25, 2017, THE VEHICLE WAS TAKEN TO SUBURBAN BUICK OF TROY (1810 MAPLELAWN, TROY, MI 48084 (248), 643-0070) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. ON FEBRUARY 15, 2018, THE HEADLIGHTS FAILED TO ILLUMINATE AGAIN WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 8-3904418827. THE FAILURE MILEAGE WAS 37,532. *TT *TR