CADILLAC Complaints

BOTH FRONT HEADLIGHTS APPEAR TO HAVE CONDENSATION AND/OR WATER INSIDE. THE LOW BEAMS NO LONGER PROVIDE ADEQUATE LIGHT FOR ME TO SAFELY OPERATE MY VEHICLE AFTER DARK, AND EVEN SUDDENLY TOTALLY BLACKED OUT ONE NIGHT! ONCOMING DRIVERS WERE FLASHING THEIR HEADLIGHTS AT ME, AND I WAS FORCED TO DRIVE WITH THE HIGH BEAMS ON CONTINUOUSLY. I CALLED THE LOCAL CADILLAC DEALER SERVICE DEPT AND WAS TOLD THEY HAVEN'T HEARD OF ANY PROBLEMS WITH SRX HEADLIGHTS.

WHILE MOVING, ON A CITY STREET,SMOKE CAME FROM THE ENGINE COMPARTMENT AND THE BRAKES NO LONGER FUNCTIONED.

I BOUGHT THE 2014 CADILLAC SRX LAST WEEK ON FEBRUARY 15, 2017 AND WHEN LEAVING THE DEALERSHIP I NOTICED THE HEADLIGHTS WERE VERY DIM. I TOOK IT BACK AND HAD THE BULBS REPLACED BUT IT DID NOT FIX THE PROBLEM. I HAVE SINCE LOOKED IT UP AND SEE SO MANY OTHER CADILLAC SRX OWNERS WITH THE SAME COMPLAINT. DRIVING AT NIGHT IS A SAFETY ISSUE AND THIS VEHICLE DEFINITELY NEEDS A RECALL.

I WAS COMING DOWN MY DRIVEWAY, WHICH IS APPROXIMATELY .3 MILE, AT ABOUT 10 MPH AROUND A SMALL CURVE WHEN ALL FOUR SIDE AIRBAGS DEPLOYED ON THE VEHICLE. I HAD THE CAR TOWED TO CADILLAC AND NOW GM IS STATING THAT I WAS DRIVING IN EXCESS SPEED OF 50 MPH AND THE CAR WAS DRIVING ERRATICALLY. THIS IS TOTALLY IMPOSSIBLE TO DO COMING OUT OF THE DRIVE AROUND THE CORNER WHERE THE AIRBAGS DEPLOYED. THIS IS A VERY SERIOUS SAFETY PROBLEM AND IF I WAS DRIVING ON THE MAIN ROAD COULD HAVE POSSIBLY CAUSED ME SERIOUS HARM AND ACCIDENTS TO OTHERS. THERE WERE NO WARNING LIGHTS OR PROBLEMS I'VE HAD WITH THE VEHICLE TO GIVE ME ANY SIGN THAT THIS DEPLOYMENT OF THE AIRBAGS WOULD HAPPEN. THIS IS A GM MANUFACTURING PROBLEM AND NEEDS TO BE REPAIRED BY GM AND CADILLAC. THEY HAVE INFORMED ME THAT I NEED TO CONTACT MY INSURANCE COMPANY WHICH I HAVE DONE AND THEY NOW HAVE INVESTIGATORS LOOKING INTO THIS INCIDENT. THIS COULD HAPPEN TO OTHER VEHICLES AND TAKE LIVES.

MY CAR WAS IN MOTION ON THE INTERSTATE. THE CAR IS USED BUT EXCELLENT CONDITION AND RECENTLY PURCHASED. I FELT A JOLT GOT OFF THE NEXT EXIT AND CAR WILL NOT START, ALL BATTERIES COME ON, EVERYTHING ELSE WORKS

TAILGATE WILL NOT STAY UP. IF IT WOULD HAVE HIT MY WIFE, IT WOULD BEEN A DISASTER. FORTUNATELY, SHE GOT OUT OF THE WAY IN TIME. THE CAR WAS STATIONARY WHEN MY WIFE TRIED TO OPEN THE TAILGATE. TAILGATE WILL NOT STAY UP.

MY CAR WAS PARKED ON A NEIGHBORHOOD ROAD. I USED MY REMOTE START AND WHEN I WALKED OUT THE DOOR WITH MY 14 MONTH OLD SON ONLY 3-4 MINUTES LATER, MY CAR WAS ALREADY ON FIRE. I COULD SEE THE FLAMES THROUGH THE WINDOWS AND WITHIN MINUTES THE CAR WAS FILLED WITH BLACK SMOKE. THE BACK DRIVER SIDE WINDOW HAD BUSTED AND THE INTERIOR WAS COMPLETELY ENGULFED IN FLAMES. THE FIRE INVESTIGATOR DEEMED THE HEATED SEATS AS THE CAUSE OF THE FIRE AND BELIEVE IT WAS DUE TO A SHORT IN THE WIRING. MY CAR IS A TOTAL LOSS.

MY 1998 CADILLAC DEVILLE NEEDS A VITAL PART TO IT'S ABS/TRACTION CONTROL FUNCTION. HOWEVER, GM HAS DISCONTINUED MAKING THE PART, (#19244918)WITH NO AVAILABLE SUBSTITUTE. THEREFORE, LEAVING MY CAR WITH NO ABS OR TRACTION CONTROL. ALSO, THE TRANSMISSION NO LONGER ENGAGES 1ST GEAR. (A SUPPOSED SAFTEY MEASURE)WHICH IN MOST CASES, ONLY PUTS MY FAMILY'S SAFETY AT RISK. I DO NOT UNDERSTAND HOW OR IF, GM CAN LEGALLY PUT PROFITS BEFORE SAFETY.

TL* THE CONTACT OWNS A 2013 CADILLAC ATS. THE CONTACT STATED THAT THERE WERE SEVERAL PROGRESSING FAILURES WITHIN MONTHS OF OWNING THE VEHICLE. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS WHO DIAGNOSED THAT THE INTAKE O2 SENSOR MAY BE THE CAUSE OF THE FAILURES, BUT NO DATA WAS FOUND. THE CONTACT STATED THAT THERE WERE ELECTRICAL FAILURES, THE TPMS WARNING INDICATOR KEPT ILLUMINATING, THE VEHICLE WAS IDLING ROUGHLY, AND THERE WAS A LEAK IN THE REAR AXLE. IN ADDITION, AN INDEPENDENT MECHANIC STATED THAT THERE WAS A MISFIRE ON CYLINDER THREE. THE DEALER (PENINSULA CHEVROLET, 4 HEITZINGER PLAZA, SEASIDE, CA 93955, (831) 275-0933) DIAGNOSED THAT THERE WAS A LOW RATE OF PRESSURE IN CYLINDER FOUR. THE MANUFACTURER HAD BEEN NOTIFIED FOR MONTHS AND WAS UNABLE TO PROVIDE A PERMANENT SOLUTION. THE MANUFACTURER OPTED TO REFUSE A BUY BACK OR TRADE IN. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE ESV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CADILLAC OF NAPERVILLE AT (630) 355-2700 LOCATED AT 1507 OGDEN AVE, NAPERVILLE, IL 60540 WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.