CADILLAC Complaints

MY CAR IS EQUIPPED WITH THE AUTO STOP FEATURE TO SAVE FUEL. I WORKS FINE BUT IS VERY UNSAFE ON HILLS HERE IN SEATTLE. TWO WEEKS AGO I WAS STOPPED AT A LIGHT ON A HILL AND THE ENGINE TURNED OFF. I HAD A FREE RIGHT SO I STEPPED ON THE GAS PEDAL, THERE WAS A DELAY BUT BEFORE I COULD TAKE MY FOOT OFF THE ACCELERATOR MY CAR LUNGED FORWARD IN THE INTERSECTION ALMOST STRIKING A PEDESTRIAN WHO WAS J WALKING. THE NEXT INCIDENT HAPPENED TODAY WHEN I WAS AT A 4 WAY STOP ON A HILL. THERE WAS A CAR ON MY LEFT THAT WAS WAITING FOR ME TO GO SINCE IT WAS MY TURN AND I STEPPED ON THE PEDAL AND THERE WAS A DELAY SO I PUSHED HARDER. THE OTHER CAR THOUGHT I WAS WAITING FOR THEM SO THEY WENT AND THEN MY CAR LUNGED FORWARD AND CAME WITHIN A FOOT OF HITTING THEM. THEY WERE NOT TOO HAPPY AND GAVE ME A WELL DESERVED FINGER GESTURE. I BELIEVE MY CAR MAY CAUSE AN ACCIDENT BECAUSE OF THIS. THE DEALER SAID THEY COULD NOT TURN OFF THE FEATURE. I CALLED THE CADILLAC COMPANY AND FILED A COMPLAINT BUT HAVE NOT HEARD FROM THEM. I WOULD LIKE TO HAVE THE FEATURE TURNED OFF. I KNOW ITS FOR GAS MILEAGE BUT I CAN AFFORD THE GAS.

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. WHILE ENTERING THE VEHICLE AND ATTEMPTING TO PUT ON THE DRIVER'S SEAT BELT, IT WOULD NOT LATCH. THE MANUFACTURER STATED THAT THE SEAT BELT FAILURE WAS NOT A RECALL ISSUE. THE DEALER (CREST CADILLAC, 2121 ROSA L PARKS BLVD, NASHVILLE, TN 37228) WAS CONTACTED AND INFORMED THE CONTACT OF THE REPAIR COST. THE MANUFACTURER WAS CONTACTED AND AGREED TO COVER HALF OF THE REPAIR COST. THE SEAT BELT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000.

MY CAR HAS LESS THEN 96K MILES AND THE CHECK ENGINE LIGHT CAME ON AND IT SHOWED CODES P0017 & P0008. GM ISSUES A SERVICE BULLENTIN (11340) AND LATER EXTENDED IT TO INCLUDE THE 2009 CTS ( 11340C) FOR PREMATURE TIMING CHAIN WEAR. EVEN THOUGH MY CARS MAKE, MODEL AND YEAR IS LISTED UNDER SB 11340C, WHEN YOU CALL GM, THEY SAY MY VIN ISN'T INCLUDED. OBVIOUSLY, MY CAR WHICH YEAR IS LISTED SHOULD BE COVERED AND GM SHOULD REPAIR UNDER THIS SB. IT IS THE EXACT SAME ISSUE THE SB WAS ISSUED FOR. GM IS SCAMMING THEIR CUSTOMERS AND THERE NEEDS TO BE A RECALL FOR THIS ISSUE. I READ THOUSANDS OF PEOPLE COMPLAINING ABOUT THE SAME ISSUE, AND ALL THAT NEEDS TO HAPPEN IS FOR THE HTSA TO REQUIRE ALL THE 2009 CTS THAT HAD TO HAVE THIS ISSUES REPAIRED AT THEIR OWN EXPENSE WHILE GM REAPS THE REWARDS OF EACH CAR THAT THEY HAVE A KNOWN ENGINEERING ISSUE.

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. WHEN ATTEMPTING TO START THE VEHICLE, ALL OF THE INSTRUMENT PANEL GAUGES WERE ILLUMINATED AND THE VEHICLE WOULD NOT START. THE KEY BECAME STUCK IN THE IGNITION AS WELL. THE DEALER (BARKSDALE CADILLAC: 700 ADCOCK DRIVE, RIDGELAND, MS 39157) INFORMED THE CONTACT THAT THE VEHICLE WOULD HAVE TO BROUGHT TO THEM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 67,581.

I GOT INTO THE CAR PUT KEY INTO IGNITION IT WOULD NOT START THE KEY IS STUCK INSIDE IGNITION I PUT A NEW BATTERY IN ALSO A NEW STATER RELAY FUSE THE CAR STARTED I DROVE IT OVER THE WEEKEND WITH KNOW PROBLEM TODAY WHILE DRIVING CAR STOPPED SCARED ME REALLY BAD I TRIED TO START IT AND THE CAR DID THE SAME THING WOULD NOT START AND THE KEY WERE STUCK AGAIN I WAS ON THE CITY STREETS

THE SEAT WARMER IN MY VEHICLE MALFUNCTIONED AND CAUSED A FIRE IN MY DRIVER'S SEAT. I WAS NOT DRIVING MY VEHICLE AT THE TIME. I USED THE AUTO START FEATURE TO TURN ON THE CAR SO I COULD CLEAR THE SNOW FROM MY CAR. WHEN I GOT IN MY VEHICLE, I SAT DOWN AND COULD SMELL SOMETHING BURNING. IT TOOK ME A MINUTE TO REALIZE THAT IT WAS MY SEAT THAT WAS ON FIRE.I WAS ABLE TO PUT THE FIRE OUT BY PATTING THE FLAMES WITH MY GLOVED HANDS BEFORE THE FIRE GOT OUT OF CONTROL. I NOTIFIED MY LOCAL CADILLAC DEALERSHIP AS WELL AS THE GENERAL MOTORS CORPORATE OFFICE ABOUT THIS ISSUE. GENERAL MOTORS HAS CONCLUDED THAT THEY WILL NOT ACCEPT ANY RESPONSIBILITY FOR THE DAMAGES NOR WILL THEY ISSUE A RECALL OR WARNING TO OTHER CONSUMERS OF THIS DEFECT. SINCE THIS HAPPENED TO ME I HAVE FOUND THAT THERE ARE OTHER VICTIMS OF THE SAME ISSUE. IN INDIANA, ANOTHER FAMILY HAD THE SAME THING HAPPEN TO THEM AND LIKE ME CADILLAC GENERAL MOTORS IS NOT TAKING ANY ACCOUNTABILITY. I BELIEVE THAT CONSUMERS ARE AT RISK AND SOMEONE NEEDS TO ENSURE THAT THEY ARE MADE AWARE OF THIS RISK AND SHOULD CADILLAC ACCOUNTABLE FOR ALLOWING THESE TRAGIC SITUATIONS TO CONTINUE TO OCCUR. I WAS FORTUNATE THAT I WAS NOT INJURED. SOMEONE ELSE MAY NOT BE SO LUCKY.

SERVICE STABILITRAK THAT PROCEED INTO REDUCED ENGINE POWER. NORMALLY WHILE STEERING THE PROBLEM WILL DROP UP. I HAVE GONE TWICE INTO GM/CADILLAC DEALERS AND THEY INCAPABLE OF FIXING IT.

WENT TO PULL INTO A PARKING SPOT, HIT THE BRAKE, THE CAR SPED UP HITTING ANOTHER PARKED CAR. I HAD A PROBLEM YESTERDAY, PUT CAR IN CRUISE CONTROL(50 MPH) ON THE HIGHWAY, WENT TO BRAKE TO TURN, CRUISE CONTROL WOULD NOT DISCONNECT, HAD TO SHUT THE SYSTEM OFF MANUALLY. SIMILAR PERIODIC PROBLEMS IN THE PAST.

DIM LIGHTS ARE TO DIM. CANT SEE WITH THEM. CANT DRIVE AT NIGHT BECAUSE THEY ARE TO DIM.

TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. WHILE DRIVING 5 MPH THROUGH A PARKING LOT, THE DRIVER AND PASSENGER FRONTAL AIR BAGS DEPLOYED WITHOUT IMPACT OR WARNING. THERE WERE NO INJURIES. THE CONTACT HAD TO CUT OUT THE AIR BAGS IN ORDER TO DRIVE THE VEHICLE. THE CONTACT DROVE TO THE DEALER (FLOW CADILLAC, 1400 S STRATFORD RD, WINSTON SALEM, NC 27103) AND WAS INFORMED TO TAKE THE VEHICLE TO THE INSURANCE COMPANY. THE INSURANCE COMPANY WOULD NOT ASSIST SINCE A CRASH WAS NOT INVOLVED. THE CONTACT DROVE THE VEHICLE BACK TO THE DEALER AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO KEEP THE VEHICLE AT THE DEALER AND THEY WOULD SEND SOMEONE TO INVESTIGATE THE AIR BAG DEPLOYMENT. IN THE INTERIM, THE DEALER PROVIDED THE CONTACT WITH A LOANER VEHICLE. THE VEHICLE WAS AT THE DEALER SINCE JANUARY 25, 2018. NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) WAS REFERENCED. THE FAILURE MILEAGE WAS 86,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.