CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 CADILLAC CTS
    - LINCOLN, NE

    THE SERVICE AIRBAG LIGHT ILLUMINATED IN MY CAR. THE PASSENGER SEAT SENSOR DOES NOT ACTIVATE WHEN SOMEONE IS SITTING IN THE SEAT, AND THEREFORE THE AIRBAG DOES NOT TURN ON. THIS WAS A NOTICED RECALL FOR THIS YEAR OF CAR, BUT WHEN I SEARCHED MY VIN, MY CAR DOES NOT QUALIFY.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC ESCALADE
    - BACLIFF, TX

    TAKATA RECALL - NO CONTACT FOR DEALER RON CARTER CADILLAC 18100 GULF FWY #200, FRIENDSWOOD (281) 241-1581

    Source: NHTSA WEB SITE
  • 2009 CADILLAC CTS
    - CLEVELAND, OH

    CHECK ENGINE LIGHT, STEERING TIGHT WHEN BACKING UP OR IN TIGHT SPACES, DOOR LOCKS, SUSPENSION CONTROL AND ABS LIGHT WAS A RECALL ON AIR BAGS THAT I DONT SEE ON THE RECALL LIST NOW

    Source: NHTSA WEB SITE
  • 2015 CADILLAC SRX
    - CHISAGO CITY, MN

    BOTH LOW BEAM HEADLIGHTS ARE EXTREMELY DIM MAKING NIGHT VISIBILITY A HAZARD. CADILLAC SERVICE WANT $2500 TO REPAIR.

    Source: NHTSA WEB SITE
  • 2014 CADILLAC SRX
    - PORT SAINT LUCIE, FL

    THE EXTERIOR LIGHTS ARE SO DIM AT NIGHT THAT I CANNOT SEE AT NIGHT. I HAVE HAD THE BULBS REPLACED BUT IT DOESN'T HELP AT ALL. I HAVE TO DRIVE WITH MY HIGH BEAMS ON WHICH ALSO ISN'T SAFE.

    Source: NHTSA WEB SITE
  • 2008 CADILLAC CTS
    - DAPHNE, AL

    STEERING IS HARD HAD RACK AND PENUIN REPLACED ALONG WITH POWER STEERING PUMP NOW WILL NOT START BECAUSE OF REPAIRS BEEN IN SHOP 6 WEEKS AT DEALERSHIP LAST TWO WEEKS

    Source: NHTSA WEB SITE
  • 2008 CADILLAC CTS
    - DAPHNE, AL

    STEERING HAS BECOME HARD TO TURN BEEN IN SHOP 6 WEEKS REPLACED RACK AND PENION AND POWER STEERING PUMP NOW WILL NOT START

    Source: NHTSA WEB SITE
  • 2004 CADILLAC DEVILLE
    - DUNWOODY, GA

    TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE BRAKES HAD BEEN APPLIED AND THE PEDAL TRAVELED TO THE FLOORBOARD. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BRAKE LINES PREMATURELY RUSTED AND THERE WAS A PRESENCE OF BRAKE FLUID LEAKAGE. THE CONTACT'S VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL FOR THE BRAKE SYSTEM. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 CADILLAC SRX
    - RAEFORD, NC

    THIS WINTER IT WAS FREEZING, MY 2011 SRX CADILLAC DISPLAYED A "REDUCED ENGINE POWER" MESSAGE, AND I COULDN'T GO OVER ABOUT 5 MILES PER HOUR. I HAD TO PULL OVER AND STOP THE CAR. AFTER A SHORT TIME, I RESTARTED THE ENGINE AND HAD POWER BACK. I TOOK THE CAR TO THE CADILLAC DEALERSHIP WITH THE CHECK ENGINE LIGHT ON. THEY SAID IT WAS MY THROTTLE BODY SENSOR. THE COST CAME TO $603. I WAS THE SECOND CAR OUT OF FOUR WITHIN A ONE WEEK TIME FRAME THAT HAD TO GET THIS PROBLEM FIXED. CADILLAC DID A RECALL FOR THIS SAME PROBLEM ON ITS OTHER VEHICLES BUT NOT THE SRX.

    Source: NHTSA WEB SITE
  • 2010 CADILLAC ESCALADE
    - HUNTSVILLE, AL

    TAKATA RECALL. I HAVE MADE SEVERAL ATTEMPTS TO HAVE THE AIRBAG REPLACED BASED ON THE RECALL. I CONTACTED BENTLEY CADIILLAC TODAY AT 1:02 PM, SPOKE WITH "JD" AND WAS TOLD THAT THEY DO NOT HAVE THAT PART AND THEY CAN NOT GET IT BECAUSE TAKATA WENT BANKRUPT.

    Source: NHTSA WEB SITE