CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 CADILLAC CTS- NEWPORT NEWS, VA
MY 2003 CADILLAC CTS CAUGHT ON FIRE. FIREMAN SAID THAT IT WAS THE WINDSHIELD WIPER MODULE THAT CAUGHT ON FIRE. THE CAR WAS PARKED FOR HOURS AND FIRE STARTED WHILE WE WAS SLEEPING. THE WHOLE ENGINE IS BURNT UP AND THE CAR IS TOTALED. NOW I HAVE NO CAR AND NO MONEY TO GET ANOTHER CAR.
Source: NHTSA WEB SITE -
2011 CADILLAC SRX- MILFORD, PA
HEADLIGHT ON LOW BEAMS ARE ALMOST WORTHLESS. BOTH HEADLIGHTS HAVE FILLED WITH MOISTURE OVER THE LAST YEAR COMPOUNDING THE PROBLEM. THIS IS A "PREMIUM" AUTOMOBILE THEN THEY SHOULD TREAT THEM AS SUCH AND REPAIR THE PROBLEM.
Source: NHTSA WEB SITE -
2007 CADILLAC ESCALADE- ELMHURST, IL
I GOT A RECALL AIR BAG NOTICE AND MY SERVICE AIR BAG IS ON. I AS WELL GOT A NOTICE FOR MY HEATED WASHER FLUID.
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- MCDONALD, PA
THE HEAD LIGHTS HAVE GROWN VERY DIM. VERY DIFFICULT TO SEE AT NIGHT. VERY DANGEROUS. DO NOT HAVE VERY GOOD LINE OF SIGHT. EVEN AFTER REPLACEMENT, STILL HAVE VERY LIMITED LINE OF SIGHT. STILL VERY DIM. THIS HAPPENS BOTH DRIVING ON THE HIGHWAY AND IN TOWN.
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- GASTONIA, NC
HEADLAMP ASSEMBLY ON MY 2012 CADILLAC SRX SEEM TO ALLOW WATER IN , IT HAS CAUSED MOISTER IN AND ON THE LENS AND BURNED OUT THE LOW BEAM LIGHT BULB. THERE ARE ONLY 78K MILES AND NEVER BEEN IN A ACCIDENT. FROM MY INTERNET SEARCH THIS SEEMS TO BE A VERY COMMON PROBLEM ON ALL YEARS OF THE SRX. MY WIFE RECEIVED THE DASHBOARD WARNING FOR THIS WHEN SHE GOT IN THE CAR LEAVING WORK. SHE HAD NO CHOICE BUT TO DRIVE THE 42 MILES HOME WITH THE HEADLIGHT OUT. DANGEROUS AND COULD CERTAINLY LEAD TO A TRAFFIC TICKET OR WORSE.
Source: NHTSA WEB SITE -
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2011 CADILLAC ESCALADE EXT- BRENTWOOD, CA
TAKATA RECALL - WHEN CHECKING THE STATUS OF MY RECALL IT SAYS INCOMPLETE REMEDY NOT AVAILABLE. I WANT MY AIRBAGS REPLACED ASAP. HOW DO I DO THAT? WWW.AIRBAGRECALL.COM SITE SAYS THIS ABOUT MY VEHICLE. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
Source: NHTSA WEB SITE -
2009 CADILLAC CTS- MACON, GA
WHILE DRIVING MY SERVICE TRACTION CONTROL LIGHT CAME ON I PULLED OVER TURN IT OFF BUT NOT MY CAR WILL NOT SHIFT INTO GEAR AND IT HAS A LOUD ROARING SOUND WHEN DRIVING
Source: NHTSA WEB SITE -
2013 CADILLAC SRX- DUNKIRK, MD
THE 3 TO 4 SECOND LAG IN ACCELERATION HAS RETURNED. DEALER WILL DO NOTHING BECAUSE THERE IS NOT ANOTHER RECALL
Source: NHTSA WEB SITE -
2013 CADILLAC ATS- PITTSBURGH, PA
TL* THE CONTACT OWNS A 2013 CADILLAC ATS. WHILE THE VEHICLE WAS STATIONARY, THE DEFROSTER FAILED TO DEFROST THE PASSENGER SIDE OF THE WINDSHIELD. BOWSER CADILLAC OF MCMURRAY, PENNSYLVANIA (LOCATED AT 3260 WASHINGTON ROAD, 15317) WAS MADE AWARE OF THE FAILURE AND RECOMMENDED THAT THE CONTACT USE THE AUTO FEATURE OF THE DEFROSTER; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 CADILLAC ESCALADE- KANKAKEE, IL
TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY INDEPENDENTLY. AS A RESULT THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED OPERABLE. HOVE NISSAN (1405 N KINZIE AVE, BOURBONNAIS, IL) WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE