CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 CADILLAC ATS
    - WANTAGH, NY

    UPON BRAKING CAR SHAKES AND MAKES A LOUD NOISE BUT EVENTUALY STOPS. ABOUT 8 DAYS LATER WHILE PARKING THE BRAKES FAILED TO OPERATE RESULTING IN A COLLISION.

    Source: NHTSA WEB SITE
  • 2012 CADILLAC CTS
    - ELWOOD, IN

    TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE OEM RIMS FROM THE MANUFACTURER PREVENTED THE TIRES FROM HOLDING AIR. THE CONTACT HAD TO CONSTANTLY REFILL THE AIR IN THE TIRES. THE DEALER (LOCKHART CADILLAC OF GREENWOOD, 1287 US-31, GREENWOOD, IN 46143, (317) 865-1551) HAD NOT INSPECTED AND DIAGNOSED THE VEHICLE TO DETERMINE A SOLUTION. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT TIRE REPAIR FACILITIES FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC CTS-V
    - MARTINEZ, GA

    I HAVE OR HAD A 2004 CADILLAC CTS-V. IT HAD GIVEN ME SOME PROBLEMS WITH TURNING. SEVERAL TIMES WHEN I MADE TURNS ONTO ANOTHER STREET OR EVEN WHEN I TOOK AN ON RAMP ONTO AN INTERSTATE, I HAVE LOST CONTROL OF MY CAR. IT SEEMS TO LOOSE TRACTION, LIKE THE TRACTION CONTROL GOT TURNED OFF (WHICH IT HADN'T) AND BEGAN DRIFTING/SWERVING ON THE ROAD WHICH HAS ALMOST CAUSED AN ACCIDENT SEVERAL TIMES, UNTIL FINALLY IT DID. THANKSGIVING OF 2017 IT FINALLY DID CAUSE AN ACCIDENT AND A DEATH OF ONE OF MY FRIENDS. I WAS TAKING A LEFT TURN ONE NIGHT ON THE WAY TO DROP OFF SOME FRIENDS WHEN MY VEHICLE KEPT TURNING, LIKE IT SWUNG OUT, AND HIT A POLE, CAUSING SEVERE DAMAGE TO THE CAR AND TAKING THE LIFE OF ONE OF MY PASSENGERS THAT NIGHT.

    Source: NHTSA WEB SITE
  • 2004 CADILLAC ESCALADE EXT 1500
    - HAMILTON, OH

    TRUCK STALLS OUT WHEN PULLING OUT. NO MATTER HOW MUCH YOU PUSH ON THE GAS PEDAL. GETTING SERVICE STABILITY TRAK CONTROL MESSAGES, WHEN TURNING IT OFF IT SEEMS IT DOES NOT STALL OUT AS BAD. GAS GAUGE IS STICKING, NEVER KNOW HOW MUCH GAS YOU TRULY HAVE EVERYDAY!!

    Source: NHTSA WEB SITE
  • 2015 CADILLAC SRX
    - STOCKTON, GA

    TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, BOTH LOW BEAM HEADLIGHTS FAILED TO WORK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (CROSBY CADILLAC, GMC, NISSAN, INC, 2715 MEMORIAL DR, WAYCROSS, GA 31503) WHERE IT WAS DIAGNOSED THAT BOTH LOW BEAM LIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 CADILLAC SRX
    - SHREVEPORT, LA

    LOW BEAMS HAVE BEEN NOTICEABLY DIMMER OVER TIME. HIGH BEAMS A BRIGHT. LOW BEAMS SEEM DANGEROUS.

    Source: NHTSA WEB SITE
  • 2004 CADILLAC ESCALADE ESV
    - DURAND, MI

    I HAD A BADLY CORRODED BRAKE LINE RUPNTURE AND NEARLY WRECKED. I TOOK IT TO THE DEALERSHIP AND AFTER 2 DAYS THEY SAY THEY WON'T FIX IT. THEY SAY THEY ARE NOT FAMILIAR WITH LINES ROUTED THROUGH THE FRAME, OR BETWEEN FRAME AND BODY. THEY RECOMMEND A FULL BODY REMOVAL AND THEY REFUSED. FAULTY TRANS MODULES AND PEELING/LEAKING STOCK RIMS.

    Source: NHTSA WEB SITE
  • 2014 CADILLAC SRX
    - AUBREY, TX

    I HAVE A 2014 CADILLAC SRX. WHILE DRIVING AT NIGHT THE LOW BEAMS DO NOT PRODUCE A LOT OF LIGHT. IT'S ALMOST LIKE DRIVING WITH NO LIGHTS ON. I HAD THE BULBS REPLACED YESTERDAY THINKING IT WOULD SOLVE THE PROBLEM BUT IT DIDN'T.

    Source: NHTSA WEB SITE
  • 2016 CADILLAC ESCALADE
    - LAKEWOOD, CA

    TL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE. WHILE ATTEMPTING TO OPERATE THE HEAT IN THE VEHICLE, THE CONTACT WAS CONCERNED THAT THE DEFROSTER WOULD FAIL TO OPERATE DUE TO INCLEMENT WEATHER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RENICK CADILLAC (1100 EUCLID ST, FULLERTON, CA 92832, (714) 888-4503) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO SIMPSON BUICK GMC OF BUENA PARK (6600 AUTO CENTER DR, BUENA PARK, CA 90621, (866) 894-7589) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A CALL BACK. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 CADILLAC ESCALADE
    - ONTARIO, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (MARK CHRISTOPHER AUTO CENTER, 2131 E CONVENTION CENTER WAY, ONTARIO, CA 91764, (909) 321-5860) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED NOTIFICATION FROM TK HOLDINGS, ALERTING HER THAT THE TAKATA AIR BAG MANUFACTURER FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE