CADILLAC Complaints

THE DASH LIGHTS ARE INTERMITTENT, OR VERY DIM. THE BRIGHTNESS DOES NOT COME ON FOR MILES AT A TIME. YOU CANNOT SEE THE SPEEDOMETER TO SEE HOW FAST YOU ARE GOING. IT IS A SAFETY ISSUE. IN MOTION, CITY STREETS AND ON THE HIGHWAY. HAVE REPORTED THIS TO CADILLAC AND HAVE HAD IT TO THE CADILLAC DEALER. THEY SAY THERE IS NOTHING WRONG. I HAVE HAD IT TO EARNHARDT CADILLAC SCOTTSDALE, AZ. SO FAR NO FIX. THIS HAS BEEN GOING ON FOR YEARS. AFTER THE WARRANTY STOPPED I DID NOT GO BACK TO DEALER.

I HAVE HAD ISSUES WITH MY VEHICLE THAT INVOLVES HARD SHIFTING AT TIMES AND ALSO, THE VEHICLE SOMETIMES WILL LURCH QUITE ABRUPTLY. IT ACTUALLY FEELS AS IF THE VEHICLE WAS REAR ENDED. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP ON 4 OCCASIONS AND THEY WERE ONLY ABLE TO "REPLICATE" THE PROBLEM ONE TIME. THIS HARD SHIFT/LURCHING OCCURS USUALLY WHEN AT A STAND STILL AND, ONCE YOU REMOVE YOUR FOOT FROM THE BRAKE, VEHICLE MAY SHIFT HARD. IT DOESN'T MATTE WHERE I AM; WHETHER ON STREETS OR ON THE FREEWAY. IF VEHICLE IS STOPPED, THEN THIS HAPPENS ON OCCASION. IT DOESN'T MATTER IF I AM USING THE "AUTOHOLD" FEATURE OR NOT BUT IT DOESN'T SEEM TO OCCUR AS OFTEN IF I AM USING THE "SPORT" MODE WHEN DRIVING. THE LAST TIME THIS EVENT OCCURRED, THE DEALERSHIP KEPT THE CAR FOR 3 DAYS AND CLAIMED THAT THEY COULD NOT REPLICATE THE PROBLEM, BUT, I DROVE AWAY AND THE ISSUE OCCURRED WITH ME LESS THAN 2 MILES FROM THE DEALERSHIP. I HAVE 2 GRANDSONS THAT I "TAXI" AROUND AND THEY HAVE BOTH FELT THIS PROBLEM. AS A MATTER OF FACT, ANYONE WHO RIDES IN MY CAR IS AWARE OF THIS PROBLEM BUT, FOR SOME REASON, CADILLAC IS STATING THAT THERE IS NOTHING WRONG WITH THE VEHICLE. THE FIRST TIME THIS OCCURRED WAS ON 9/13/17; AGAIN ON 10/5/17. (TERM USED WAS CCND - CUSTOMER CONCERN NOT DUPLICATED). NOW, ON 11/03/17 THEY DUPLICATED

TL* THE CONTACT OWNS A 2007 CADILLAC DTS. ON SEVERAL OCCASIONS, THE CONTACT NOTICED OIL ON THE GROUND. WHILE DRIVING, THE CONTACT NOTICED SMOKE COMING FROM THE HOOD OF THE VEHICLE AND OIL LEAKING FROM THE MANIFOLD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNSON MOTOR COMPANY OF GEORGIA CADILLAC AT (1122 WALTON WAY, AUGUSTA, GA 30901, (706) 955-1086) WHERE IT WAS DIAGNOSED THAT THE OIL PAN GASKET AND THE SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 65 MPH, BOTH FRONT HEADLIGHTS WERE DIMLY LIT, WHICH MADE IT DIFFICULT TO SEE THE ROAD AND TRAFFIC AHEAD. THE VEHICLE WAS TAKEN TO CHEVROLET OF TURNERSVILLE (3400 NJ-42, TURNERSVILLE, NJ 08012, (856) 516-6100) WHERE IT WAS DIAGNOSED THAT THE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

MY CADILLAC CUE TOUCHSENSE TOUCH SCREEN IS NO LONGER FUNCTIONING AT ANY TIME, SITTING STILL OR WHILE THE VEHICLE IS IN MOTION. THE SCREEN IS SPIDER WEBBED (DELAMINATION OF CONDUCTIVE LAYER OF MATERIAL BEHIND THE GLASS) AND NO LONGER ALLOWS ME TO SET THINGS LIKE THE COLLISION AVOIDANCE, AUTO-BRAKING AND LANE DEPARTURE OPTIONS AS WELL AS MANY OTHER NON-SAFETY RELATED FEATURES. THIS IS CLEARLY A MANUFACTURING DEFECT AND I HAVE READ AT ONE TIME CADILLAC HAD A BACKLOG OF OVER 4000 VEHICLES WAITING ON REPLACEMENT CUE MODULES BUT YET NO VOLUNTARY RECALL. HOPEFULLY THE NTSHA CAN LOOK INTO THIS MATTER AND REQUIRE CADILLAC TO CORRECT THIS PROBLEM FOR OWNERS NO LONGER UNDER WARRANTY SINCE SOME FUNCTIONS SET WITH THE TOUCH SCREEN ARE RELATED TO VEHICLE SAFETY (COLLISION AVOIDANCE, AUTO-BRAKING AND LANE DEPARTURE).

COLLISION ALERT ON WHILE IN PARK. THEY ALSO FLASH FAINTLY WHILE DRIVING WITH NOTHING IN FRONT. ALL SENSORS CLEAR OF DEBRIS. THIS IS A RECURRENT ISSUE FOR WHICH I WAS TOLD IT WAS CUE RELATED AND THAT REPLACING THE CUE WOULD FIX. (RECURRENT ISSUE) SERVICE PERSON WAS ABLE TO SEE THIS PROBLEM AS IT HAPPENED ISSUES WITH MY ESCALATE WHICH INCLUDE THE COLLISION ALERT DISPLAYING ( FLICKERING ) ONGOING. HARD TO TAKE PICTURES AS IT HAPPENS WHILE DRIVING TRANSMISSION BANGS LOW SPEED (RECURRENT ISSUES) VEHICLE LOCKED ITSELF WITH THE KEYS INSIDE. MY WIFE HAD TO CALL ME TO GET THE SPARE SET AND UNLOCK THE TRUCK. THEFT ATTEMPTED WARNING LIGHT THAT WAS TRIGGERED WHILE I WAS DRIVING AND COLLISION LIGHTS WERE BEING TRIGGERED AS WELL I HAVE ADDITIONAL DOC I COULD SEND BU THIS SYSTEM ISN'T ALLOWING IT. THANK YOU FERNANDO

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM EXTERIOR HEAD LAMPS FAILED TO ILLUMINATE. THE FAILURE OCCURRED WITHOUT WARNING. AUTONATION CADILLAC WEST PALM BEACH (2101 45TH ST, WEST PALM BEACH, FL) WAS CONTACTED AND RECOMMENDED THAT THE LOW BEAM HEAD LAMP ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.

TIMING CHAIN JUMPED TIME. MECHANICS WORKING ON IT STATE THEY HAVE READ NUMEROUS COMPLAINTS ON THIS BUT STATE NO RECALL WILL BE PUBLISHED UNLESS SOMEONE GETS KILLED.

AIRBAGS HAVE BEEN RECALLED AND WE HAVE BEEN UNABLE TO GET IT FIXED AT THE DEALERSHIP AS THEY CONTINUE TO TELL US THAT THERE IS NO FIX. WE CAN NOT SELL THE VEHICLE AS THEIR IS AN ACTIVE RECALL ON IT CURRENTLY AND WE CAN NOT DRIVE IT AS IT DOESN'T FEEL SAFE.

MY CAR HAS BEEN IN THE SHOP DUE TO ENGINE ISSUES, NOW THAT ENGINE IS REPLACED I'M SEEING STABILITRAK, SERVICE AC, AND BRAKE ASSIST LIGHTS APPEAR. ALSO WHEN DRIVING THE SPEEDOMETER IS NOT ENGAGED AND CAR WON'T SHIFT GEARS. CODES WILL NOT APPEAR WHEN HOOKED UP TO DIAGNOSTIC READER AND THEIR IS MOISTURE THAT GETS INSIDE MY CAR THROUGH THE SUNROOF.