CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 CADILLAC CTS- LEBANON, TN
TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL SOUND FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO CREST CADILLAC (2121 ROSA L PARKS BLVD, NASHVILLE, TN) WHERE IT WAS DIAGNOSED THAT THE MOTOR AND TRANSMISSION SUPPORT WERE NOT THE CORRECT SPECIFICATIONS FOR THE ENGINE INSTALLED IN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS NOT PROVIDED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 CADILLAC ESCALADE- CERRITOS, CA
TAKATA RECALL ('TAKATA') HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2007-2011 CADILLAC ESCALADE,GM HAS SUBMITTED TO NHTSA A PETITION FOR INCONSEQUENTIALITY AND NHTSA HAS GRANTED GM UNTIL AUGUST 2017 TO COMPLETE ITS INVESTIGATION AND TO SUBMIT ALL DATA SUPPORTING THE PETITION. IF THE PETITION IS DENIED, GM WILL CONDUCT A RECALL OF THE AIRBAG INFLATORS COVERED BY TAKATA'S DEFECT INFORMATION REPORT.
Source: NHTSA WEB SITE -
2010 CADILLAC SRX- CENTREVILLE, VA
MOISTURE FORMS IN THE HEADLIGHT DUE TO FAULTY SEALING CAUSING THE WIRING TO SHORT OUT AND THEN THE HEADLIGHT BURNS OUT. REPAIRS ARE COSTLY, PAID $1817.29 IN OCTOBER 2016. NOW THE OTHER LEADLIGHT HAS THE SAME PROBLEM AND REQUIRES REPLACEMENT.
Source: NHTSA WEB SITE -
2009 CADILLAC STS- ANTIOCH, IL
TAKATA RECALL. PASSENGER SEAT, PASSENGER DETECT SENSOR (PPS) STOPPED WORKING. NO PHYSICAL DAMAGE. PASSENGER PRESENT LIGHT SAYS, PASSENGER AIR BAG OFF. AIR BAG DASH LIGHT ALWAYS ON. I CHECKED WIRING UNDER THE SEAT AND CAN NOT VISUALLY SEE ANY DAMAGE TO THE WIRING GOING TO THE SEAT CUSHION SENSOR OR THE SEAT BUCKLE SENSOR.
Source: NHTSA WEB SITE -
2005 CADILLAC SRX- BROCKTON, MA
MY 05 CADILLAC SRX HAVE A SERIOUS SAFETY ISSUE IN THE FRAME WHERE AS A METAL PICE ON LEFT AND RIGHT FRONT HAVE ROTTED ALL THE WAY THROUGH. I HAVE PICTURES OF THE PROBLEM. I NEED SOMEONE TO HELP ME BECAUSE NO CAR SHOULD HAVE THIS PROBLE WITH ONLY 80 THOUSAND MILES ON IT. HOW CAN I SEND THE PICTURE TO.
Source: NHTSA WEB SITE -
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2014 CADILLAC ESCALADE- MODESTO, CA
I PURCHASED A NEW 2014 CADILLAC ESCALADE IN 2014. I HAVE 61,000 MILES ON THE VEHICLE. I TOOK THE CAR IN YESTERDAY FOR A TIRE REPAIR AT WHICH TIME THE TECHNICIANS INFORMED ME THE TIRES WERE CRACKING AND THEY COULD COME APART. THE NEW VEHICLE CAME EQUIPPED WITH BRIDGESTONE 285/45 R 22 TIRES. I REPLACED THE TIRES TODAY WITH A DIFFERENT BRAND OF TIRES. WHEN I WAS AT THE TIRE SHOP TODAY, THERE WAS ANOTHER PERSON WITH A CADILLAC ESCALADE, SAME TIRES AS MINE WITH THE SAME PROBLEM. I'M WONDERING IF THIS IS A MANUFACTURER ISSUE THAT MIGHT AFFECT OTHER PEOPLE. I HAVE PICTURES OF THE TIRES THAT I WILL TRY AND ATTACH.
Source: NHTSA WEB SITE -
2016 CADILLAC CTS- HOUSTON, TX
I BOUGHT THE CAR AS NEW WITH 6711 MILES. AROUND 12000 MILES THE VEHICLE WOULDN'T START. ROADSIDE ASSISTANCE HAD TO REPLACE THE BATTERY ON 3 DIFFERENT OCCASIONS FROM 6-28-17 TO 8-19-17. THE BATTERY WAS COMPLETELY DOWN,NO CELLS, CAN'T BE CHARGED. THE CAR WAS PARKED EACH TIME. DEALER AND GM COULDN'T FIND THE PROBLEM. NO FEEDBACK FROM THEM. DEALER KEPT THE CAR FROM 8-19-17 UNTIL 11-1-17. STILL NO VALID EXPLANATION THE PROBLEM. THEY SAID THEY CAN'T DUPLICATE IT.
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- PENSACOLA, FL
TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE DRIVING 50 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING. THE FAILURE OCCURRED INDEPENDENTLY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUN ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 CADILLAC ESCALADE- NEWPORT NEWS, VA
GOT THE RECALL MAY 2016, CADILLAC STILL NOT FIXED, NO AIRBAGS AT THE DEALERSHIP FOR REPLACEMENT.
Source: NHTSA WEB SITE -
2016 CADILLAC ESCALADE- HARLEYSVILLE, PA
I PURCHASED A NEW VEHICLE A LITTLE OVER A YEAR AGO, PICKED IT UP AT 4PM, ON MY DRIVE HOME I NOTICED A VIBRATION WHEN DRIVING AT SPEEDS FROM 35 MILES PER HOUR PLUS. THE VIBRATION INCREASES WITH SPEED. I BROUGHT IT BACK TO THE DEALER THE NEXT MORNING ON SATURDAY AT 8AM. I WAS ASKED TO DROP IT OFF DURING THE WEEK, WHICH I DID. THEY REPLACED 4 TIRES. THIS DID NOT CORRECT THE PROBLEM. I BROUGHT IT BACK AGAIN A FEW WEEKS LATER, TWO TIRES WERE REPLACED A SECOND TIME. I STILL HAD THE SAME PROBLEM. I BROUGHT IT BACK AGAIN, THE 3RD TIME THEY REPLACED ON TIRE. IT DID NOT CORRECT THE VIBRATION. I NOW HAVE MY VEHICLE IN FOR SERVICE AGAIN, THEY REPLACED THE DRIVE SHAFT. I JUST RECEIVED AN EMAIL FROM THE SERVICE MANAGER INFORMING ME THE DRIVE SHAFT REPLACEMENT DID NOT CORRECT THE PROBLEM.
Source: NHTSA WEB SITE