CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 CADILLAC ESCALADE ESV
    - MILWAUKEE, WI

    TAKATA RECALL, I'VE BEEN TRYING TO GET MY AIRBAG REPLACED FOR OVER A YEAR. I'M WORRIED BECAUSE MY SERVICE AIRBAG LIGHT IS NOW ON. THE DEALERSHIP INITIALLY TOLD ME THAT THEY RAN OUT OF AIRBAGS. NOW THEY'RE TELLING THERE'S BEEN AN APPEAL AND I HAVE TO WAIT.

    Source: NHTSA WEB SITE
  • 2008 CADILLAC ESCALADE
    - CHESTER, VA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 CADILLAC SRX
    - NATALIA, TX

    BOTH HEADLIGHTS WENT OUT WHILE I WAS DRIVING 75 MPH DOWN A MAJOR HIGHWAY. I HAD TO USE BLINKERS TO SEE LINE. THERE WAS VERY NOTICEABLE CONDENSATION/MOISTURE IN BOTH HEADLIGHTS.

    Source: NHTSA WEB SITE
  • 2007 CADILLAC ESCALADE
    - HARRISBURG, PA

    TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 78,160.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 CADILLAC ESCALADE
    - CMCH, NJ

    I CALLED ALL THE DEALERS LISTED ON YOUR WEB SITE TO HAVE THE AIR BAGS REPLACED BUT THEY SAID THEY DONT HAVE THE PART AND CANT GET IT RK CHEV TOLD ME TO GO TO A CADILLAC DEALER AND THEY DONT HAVE IT SO WHAT DO I DO, ALSO THE ENGINE HAS ATICKING NOISE SINCES THE TIME I GOT THE CAR AND THEY SAY ITS NOTHING BUT IT STILL DOING IT TICKING AND THERE ARE A LOT OF PEOPLE WITH THE SAME COMPLAINT

    Source: NHTSA WEB SITE
  • 2011 CADILLAC ESCALADE
    - ATHENS, TX

    TAKATA RECALL GM RECALL #: 2049151 NHTSA # 16V381 DATE ISSUED: MAY 27, 2016 RECALL TITLE: PASSENGER AIRBAG INFLATORS RECALL DESCRIPTION: TAKATA CORPORATION ('TAKATA') HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2007-2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO 1500, SUBURBAN, TAHOE, GMC SIERRA 1500, YUKON, YUKON XL, AND 2009-2011 CHEVROLET SILVERADO 2500/3500 AND GMC SIERRA 2500/3500 VEHICLES. THIS IS BASED UPON TAKATA'S DECISION THAT FRONT PASSENGER AIRBAG INFLATORS IT SUPPLIED TO GM ARE DEFECTIVE. GM HAS SUBMITTED TO NHTSA A PETITION FOR INCONSEQUENTIALITY AND NHTSA HAS GRANTED GM UNTIL AUGUST 2017 TO COMPLETE ITS INVESTIGATION AND TO SUBMIT ALL DATA SUPPORTING THE PETITION. IF THE PETITION IS DENIED, GM WILL CONDUCT A RECALL OF THE AIRBAG INFLATORS COVERED BY TAKATA'S DEFECT INFORMATION REPORT. FOR MORE INFORMATION VISIT WWW.REGULATIONS.GOV AND SEARCH FOR DOCKET NO. NHTSA-2016-0124. SAFETY RISK DESCRIPTION: THE PROPELLANT IN SOME TYPES OF TAKATA AIRBAG INFLATORS CAN DEGRADE OVER TIME, ESPECIALLY AFTER LONG TERM EXPOSURE IN HOT AND HUMID REGIONS. IF THE PROPELLANT DEGRADES TO A CERTAIN LEVEL, THE INFLATORS MAY RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES. REPAIR DESCRIPTION: THE NECESSITY OF A REMEDY IS DEPENDENT UPON NHTSA'S DECISION ON GM'S PETITION FOR INCONSEQUENTIALITY. ADDITIONAL INFORMATION WILL BE AVAILABLE FOLLOWING THAT DECISION. IN THE MEANTIME, YOU CAN ALSO CHECK THE STATUS OF THIS RECALL AT MY.GM.COM/RECALLS. GM CONSIDERS YOUR VEHICLE SAFE TO DRIVE. RECALL STATUS: INCOMPLETE. REMEDY NOT YET AVAILABLE

    Source: NHTSA WEB SITE
  • 2008 CADILLAC ESCALADE
    - ADKINS, TX

    TAKATA RECALL MY AIRBAG LIGHT HAS BEEN ON FOR 2 YEARS NOW. I CAN'T SELL MY CAR BECAUSE PEOPLE DON'T BELIEVE ITS A RECALL PROBLEM. THIS IS A SAFETY ISSUE AND IS HURTING MY RESALE.

    Source: NHTSA WEB SITE
  • 2009 CADILLAC ESCALADE HYBRID
    - GRANBURY, TX

    TAKATA RECALL. MYSELF, MY FAMILY, FRIENDS, AND ASSOCIATES HAVE BEEN EXPOSED TO THE TAKATA INFLATOR WHICH COULD HAVE CAUSED SERIOUS PHYSICAL INJURY OR DEATH. IT IS A TICKING TIME BOMB AS I CONTINUE TO DRIVE THE VEHICLE AND GM WILL NOT REPLACE IT.

    Source: NHTSA WEB SITE
  • 2005 CADILLAC XLR
    - GRANBURY, TX

    TAKATA RECALL. MYSELF, MY FAMILY, FRIENDS, AND ASSOCIATES HAVE BEEN EXPOSED TO THE TAKATA INFLATOR WHICH COULD HAVE CAUSED SERIOUS PHYSICAL INJURY OR DEATH. IT IS A TICKING TIME BOMB AS I CONTINUE TO DRIVE THE VEHICLE AND GM WILL NOT REPLACE IT.

    Source: NHTSA WEB SITE
  • 2012 CADILLAC SRX
    - FRANKLIN, IN

    LOW BEAM LIGHTING IS VERY VERY POOR, LIKE NOT HAVING ANY LIGHTING AT ALL. VERY DANGEROUS ! HAVE CHANGED BULBS BUT NO LUCK. DEALER TESTED AND ADVISED THEY ARE NORMAL, NO WAY. WOULD LIKE TO SEE THEM DRIVE IT AT NIGHT. I LIKE THE VEHICLE BUT FEEL I'M FORCED TO TRADE-IN, JUST TO DANGEROUS BECAUSE I OFTEN HAVE TO DRIVE AT NIGHT. NEW VEHICLE WILL NOT BE A CADILLAC !

    Source: NHTSA WEB SITE