CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 CADILLAC ESCALADE ESV
    - PHOENIX, AZ

    THE DEALER STATES THEY HAVE NO INFORMATION OR PARTS FOR THIS RECALL. EARNHARDT CADILLAC, 7901 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260. I RECEIVED A NOTICE IN THE MAIL REGARDING THE CHAPTER 11 CASE NO. 17-11375 FOR TK HOLDINGS INC. ON THIS NOTICE, IT ADVISED TO FILE A COMPLAINT WITH YOU IF THE DEALER WAS UNABLE TO REPAIR. PLEASE ADVISE.

    Source: NHTSA WEB SITE
  • 2008 CADILLAC ESCALADE
    - STATEN ISLAND, NY

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE VEHICLE'S AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTACTED AN UNKNOWN DEALER WHO INFORMED THE CONTACT THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE.THE APPROXIMATE FAILURE MILEAGE WAS 92,000. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 CADILLAC ESCALADE
    - ALEXANDRIA, MN

    TAKATA RECALL ,STILL NOTHING AVAILABLE ,BEEN WAITING FOR SOMETHING TO HAPPEN SINCE MAY 2016

    Source: NHTSA WEB SITE
  • 2008 CADILLAC ESCALADE
    - ALEXANDRIA, VA

    THE AIRBAG IS NOT FUNCTIONAL, THE AIRBAG LIGHT STAYS ON. THE SIDE MIRROR IS NOT FOLDING WITH THE REMOTE FOLDING BOTTOM. THIS IS HELPFUL WHEN PARKING IN A PARKING LOT WHERE THERE ARE MANY CARS. THE BODY COLOR IS COLLUDING.

    Source: NHTSA WEB SITE
  • 2009 CADILLAC ESCALADE
    - SCOTTSDALE, AZ

    TAKATA RECALL CAR WAS RECALLED IN MAY 2016. REPLACEMENT PARTS ARE STILL UNAVAILABLE.THIS IS AZ WHICH IS ZONE B OF THE RECALL DUE TO HIGH TEMPERATURES

    Source: NHTSA WEB SITE
  • 2017 CADILLAC XTS
    - ROCHESTER HILLS, MI

    PURCHASED MY 2017XT5 9/13/2017. WHILE DRIVING DOWN A MAIN STREET, I STOPPED FOR A LIGHT. WHEN THE LIGHT TURNED GREEN, THE CAR WOULD NOT MOVE. COULD NOT TURN IT OFF NOR COULD I TRY TO PUT IT IN ANOTHER GEAR. A KIND GENTLEMAN, WHO WAS BEHIND ME, GOT OUT OF HIS CAR AND ASKED IF I WAS OKAY. I TOLD HIM THE CAR WOULD NOT MOVE. HE TRIED. NO LUCK.. I GOT BEHIND THE WHEEL AGAIN AND TRIED TO SHUT IT OFF, AGAIN. EVENTUALLY, IT SHUT OFF. I PRESSED THE STARTED AGAIN AND IT REBOOTED. VERY SCARY... PRAYED THAT I WOULD MAKE IT HOME. NEXT AT, CALLED THE DEALER. EVEN AFRAID TO DRIVE IT IN FOR FEAR OF IT STOPPING BUT I WAS CLOSE TO HOME. THE DEALER KEPT IT FOR 3 DAYS. COULD NOT FIND OUT WHAT WAS WRONG BUT WAS TOLD THAT THEY COULD NOT DIAGONOSE IT UNLESS IT STOPPED. MY BROTHER TOOK HIS CAR IN FOR REPAIRS AND TOLD HIS MECHANIC THAT MY CAR STOPPED, JUST IDLED, IN THE MIDDLE OF A MAIN STREET AND STARTED LAUGHING. BUT HIS MECHANIC SAID "WAS IT A CADILLAC"? MY BROTHER SAID YES. THE MECHANIC SAID THAT THE COMPANY WAS HAVING TROUBLE WITH THE ELECTRIC SYSTEM AND HAVE NOT BEEN ABLE TO FIND THE TROUBLE. BESIDES THAT, I HAD TO HAVE THE SPRAY FOR THE WIPERS ADJUSTED. NOW, MY SUN ROOF DOES NOT WORK. I AM AFRAID TO DRIVE THIS CAR. I WANT TO GIVE IT BACK. WHAT SHOULD I DO????

    Source: NHTSA WEB SITE
  • 2006 CADILLAC DTS
    - RINGGOLD, VA

    HEADLITES KEEP GOING OFF AT NITE WHILE DRIVING I NOTICE PLENTY OF COMPLANTS WHY GM NEEDS A RECALL PLEASE FOLLOW THU ASAP

    Source: NHTSA WEB SITE
  • 2012 CADILLAC SRX
    - DOVER, PA

    YOU CANNOT SEE TO DRIVE AT NIGHT WITH THE LOW BEAMS ON. THEY ARE VERY VERY DIM AND ARE AN EXTREME SAFETY HAZARD.

    Source: NHTSA WEB SITE
  • 2008 CADILLAC ESCALADE
    - COCONUT CREEK, FL

    THE CADILLAC DEALER(S) SAY THEY CANNOT FIX THE AIRBAGS IN MY VEHICLE. THEY SAY THERE IS NO SOLUTION TO THE PROBLEM,.

    Source: NHTSA WEB SITE
  • 2009 CADILLAC ESCALADE
    - FOREST PARK, GA

    THERE WAS A SYMBOL SHOWING ON THE DASHBOARD ABOUT THE AIRBAG. ALSO A SYMBOL TO CHECK THE SUSPENSION OF THE VEHICLE AND THE STEPS WONT COME OUT NO MORE OF THE DOORS

    Source: NHTSA WEB SITE