CADILLAC Complaints

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL DEALER (MERITS AUTO SALES, 313 ELIZABETH AVE, NEWARK, NJ 07112), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THE REPAIRS WERE THE CONTACT'S RESPONSIBILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000.

WEAVING IN BETWEEN CARS WITHOUT SIGNALING, TAILGATING EVERY CAR SHE CAME BEHIND. SHE TRIED TO CUT PEOPLE OFF. SHE TIRED TO PULL IN FRONT OF PEOPLE USING NONEXISTENT LANES. SPEEDING AND VULGAR HAND GESTURES.

WHY ARE THE HEADLIGHTS ON NEW CADILLACS, ESPECIALLY ESCALADES, SO BLINDING? IT'S LIKE THESE VEHICLES HAVE THEIR HEADLAMPS PERMANENTLY ON BRIGHT.

KEY GOT STUCK IN IGNITION IN THE START POSITION. CAR WON'T START NEITHER TURN OFF COMPLETELY WON'T TURN OFF LEAVING LIGHTS ON THE DASH BOARD ON THUS CAUSING THE BATTERY TO RUN DEAD. MY TRACTION AUTOMATICALLY ENGAGE WITH A WARN SIGNAL SERVICE TRACTION CONTROL AND BRAKE SYSTEM.

THE CADILLAC ATS HAS A PERVASIVE ISSUE WHEREBY THE WINDSHIELD IS DE-LAMINATING. IN EXTREME CASES THE "BUBBLES" EXTEND DOWNWARD AND INTERFERE WITH VISIBILITY. ALMOST ALL ATS VEHICLES IN HOT CLIMATES HAVE THIS DEFECT, MINE INCLUDED.

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY TO 90 MPH AFTER THE GEAR SHIFTER WAS SHIFT TO MANUAL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AL MOORE CADILLAC LOCATED AT 9177 W BROAD ST, RICHMOND, VA 23294 WHERE THE DIAGNOSIS WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

2 SETS OF BRAND NEW MICIHLEN TIRES WERE MOUNTED ONTO MY VEHICLE OLD TIRES WERE STILL IN GOOD SHAPE BUT I WAS GETTING A RUBBING SOUND FROM THE TIRES AFTER HAVING THE TIRES REPLACE I'M STILL GETTING THE SAME ISSUE THIS SOUNDS IS MORE NOTICEABLE AT A ACCELERATION SPEED. (BRAKES ARE GOOD) ALSO WITH THE LANE DEPARTURE IT WILL GO OFF AT RANDOM TIMES WHEN I'M NO WHERE KNEW GOING OVER THE STREET LINES...

TL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HENNESSY CADILLAC (3377 SATELLITE BLVD, DULUTH, GA 30096, PHONE NUMBER: (770) 680-7000) WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THEY WOULD CALL HIM BACK AND OPENED CASE NUMBER: 82691800383. THE APPROXIMATE FAILURE MILEAGE WAS 26,549.

CUE (CADILLAC USER EXPERIENCE) SYSTEM NOT RESPONSIVE IN A 3 YEAR OLD CAR WITH 92,000MILES.ALTHOUGH THE INTERNET IS FULL OF COMPLAINTS, CADILLAC WOULD NOT ASSUME FULL RESPONSIBILITY TO REPLACE PART. I WAS OFFERED A DISCOUNT (ABOUT 20% OFF) TO REPLACE THIS ESSENTIAL ELECTRICAL COMPONENT THAT SHOULD NEVER FAIL. "THE FIRST OF ITS KIND TECHNOLOGY" THAT "SHOULD SERVE AS A BENCHMARK FOR THE AUTOMOTIVE INDUSTRY" IS A COMPLETE FAILURE THAT MAKE THE CAR NOT USABLE. THE CUE SYSTEM SHOULD BE A RECALLED AND REPLACED BY CADILLAC AS IT IMPACTS ESSENTIALS SUCH AS AIR CONDITIONING, VEHICLE SETTING APPLICATIONS, BACKUP CAMERA, BLUETOOTH, NAVIGATION ETC. THE GM EXECUTIVE OFFICE MADE IT SOUND THAT IS CONSUMABLE AND IS THE OWNER'S PROBLEM.

I PURCHASED MY CAR USED FROM A DEALERSHIP IN 2009 AND I NOW HAVE THE FOLLOWING PROBLEMS WITH IT. A CHECK ENGINE LIGHT THAT WILL NOT GO OUT, THE ERROR STATES THE FUEL CAP IS NOT TIGHT AND NO MATTER HOW MUCH I TIGHTENED IT NEVER GOES AWAY. WHEN FUELING THE CAR FUEL WILL OVERFLOW IF NOT PAYING ATTENTION. ALSO THE THE SHIFT LEVER POSITION IS NO LONGER ILLUMINATED SO I AM NOT SURE WHICH POSITION THE CAR IS IN MOST OF THE TIME I HAVE TO LISTEN AND GAUGE IT BEFORE TRYING TO PUT IT IN GEAR. I NEVER RECEIVED AN COMMUNICATIONS THAT THE CAR WAS UNDER RECALL BUT FROM WHAT I AM SEEING FROM THE NHTSA WEBSITE THESE ARE THE PROBLEMS THAT I AM NOW HAVING.