CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CADILLAC ESCALADE
    - SAN BRUNO, CA

    WHEN I GOT THE MY SUV FROM THE DEALERSHIP 8YEARS AGO 1 YEAR LATER THE LIGHT STAYABILITY SERVICES SYSTEM CAME ON AND NO ONE CAN FIND THE PROBLEM AT ALL TRACTION CONTROL NOT WORKING SUSPENSION POWER NOT WORKING

    Source: NHTSA WEB SITE
  • 2007 CADILLAC DTS
    - CUMMING, GA

    TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT THE CHECK BATTERY/RECHARGE SYSTEM INDICATOR ILLUMINATED. THERE WAS ALSO A BURNING ODOR AND SPARKS PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 160,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 CADILLAC CTS
    - SOUTHWICK, MA

    TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT HEARD A TICKING NOISE COMING FROM THE ENGINE. UPON INSPECTION, THE CONTACT NOTICED FUEL LEAKING FROM THE OIL PAN GASKET. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE OIL PAN GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 CADILLAC STS
    - LAS VEGAS, NV

    I HAD THE SERVICE AIR BAGS LIGHT REPAIRED AT 55,000 MILES NOW HAVE 70,000 MILES AND HAVE THE SAME PROBLEM IF MY CAR WAS A 2005 CTS AND NOT A STS CADILLAC WOULD REPAIR IT. I AM DRIVING A CAR WITH OUT AIR BAG PROTECTION. I NEVER OWNED A FOREIGN CAR AND NOW SEE WHY THE ARE SO POPULAR. NO MORE AMERICAN BUILT CARS.

    Source: NHTSA WEB SITE
  • 1998 CADILLAC SEVILLE
    - ELSMERE, KY

    TL* THE CONTACT OWNS A 1998 CADILLAC SEVILLE. WHILE DRIVING 60 MPH, THE TEMPERATURE WARNING INDICATOR ILLUMINATED AND THE CONTACT STATED THAT THE MOTOR BEGAN TO OVERHEAT. AS A RESULT, THE CONTACT PULLED OVER TO ALLOW THE ENGINE TO COOL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR NEEDED TO BE FLUSHED, AND THE WATER PUMP AND THERMOSTAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE HEAD BOLTS WERE NOT LONG ENOUGH. AS A RESULT, IT CAUSED THE PRESSURE TO LEAD THROUGH THE HEAD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 102,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 CADILLAC SRX
    - WILKESBORO, NC

    TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THERE WAS EXCESSIVE WATER ENTERING THE CABIN OF THE VEHICLE FROM THE SUN ROOF DRAINAGE LINES. DUE TO THE MOISTURE FROM THE WATER IN THE VEHICLE, THE DEFROSTER BECAME INOPERABLE. THE CONTACT ALSO STATED THAT THE TRUNK RELEASE BUTTON BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT STATED THAT THE SUN ROOF DRAIN LINES WERE CLEANED AND REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 CADILLAC CTS
    - SPENCER, OH

    DOOR LOCKS FREEZE UP. THE DRIVERS DOOR FROZE UP WHEN I STOPPED TO GET GAS (WHILE I WAS ON VACATION IN TN) COULD NOT OPEN DOOR FROM INSIDE OR OUT. THAT WAS IN 9/2015 I WAS TOLD IT WAS A FLUKE! PAID OVER $600 FOR REPAIR. YESTERDAY I WENT TO GET IN MY VEHICLE ON THE PASSENGER SIDE DOOR WOULD NOT OPEN! SAME SCENIRO CANNOT OPEN FROM INSIDE OR OUT!

    Source: NHTSA WEB SITE
  • 2017 CADILLAC XT5
    - NAVARRE, FL

    THE RADIO IN THE CAR KEEPS DROPPING SXM SIGNAL WHILE DRIVING DOWN THE STREET OR HIGHWAY OR ENTERING PARKING LOTS AT NEARBY SUPERMARKETS OR OUR LOWES STORE. I HAVE WRITTEN CADILLAC AND AM WAITING FOR THEIR RESPONSE. WHILE NOT A SAFETY ISSUE PER SE, IT IS FRUSTRATING AND NOT EXPECTED ON A CAR THAT COST ALMOST $64,000.

    Source: NHTSA WEB SITE
  • 2017 CADILLAC XT5
    - OCEANDSIDE, CA

    AFTER BACKING OUT OF MY GARAGE, MY XT5 AFTER 3 PREVIOUS BRAKE STOPS TWO WITH STOP SIGNS, THE NEXT STOP THE BRAKES LOCKED UP WITH A SUDDEN STOP. I DID NOTHING DIFFERENT WITH THE 4TH STOP WHEN THE BRAKES LOCKED. I NOTICED THAT THE BRAKE LIGHT WAS DISPLAYED AND NEEDED TO BE PRESSED TO IN ORDER TO DRIVE THE CAR TO REACH A CITY ROAD.

    Source: NHTSA WEB SITE
  • 2009 CADILLAC SRX
    - BATAVIA, NY

    TL* THE CONTACT OWNS A 2009 CADILLAC SRX. WHILE DRIVING 55 MPH, A LOUD NOISE WAS HEARD FROM THE STEERING WHEEL. THE STEERING WHEEL BECAME STIFF AND REQUIRED EXCESSIVE FORCE IN ORDER TO MANEUVER THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT SHE WOULD NEED TO PAY FOR THE REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT IT WAS THE CONTACT'S RESPONSIBILITY TO PAY FOR THE REPAIR AND PROVIDED CASE NUMBER: 8-909379197. THE FAILURE MILEAGE WAS 30,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE